Report Section
Store Manager/ Mall Manager Assessment
Test Taker Details
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Email Address: xyz@mettl.com
Response Style
Response Style Genuine
Explanation of Response Style:
Genuine
If questions are answered in a sufficiently varied manner.
Social Desirability
If questions are answered in a socially desirable manner for more than 60% of the questions.
Central Tendency
If more than 60% of the questions are answered as ‘neither agree nor disagree’.
Acquiescence
If questions are answered in a ‘strongly agree’ or ‘agree’ manner for more than 60% of the questions.
EXECUTIVE SUMMARY
Recommendation
Moderately Recommended
Key Competencies
Team Player
Likely to be a cooperative team player.
Flexibility
Is moderately flexible or adjusting towards changes taking place in the organization.
Customer Service Orientation
May at times be efficient at understanding customers' needs and requirements and may moderately be able to respond in an appropriate and prompt manner.
Problem Solving and Decision Making Skills
May moderately be able to efficiently solve problems and make productive decisions.
Red Flags
None
Strengths
Stress Management
Highly likely to be optimistic and resilient.
Analytical Ability
Has good analytical skills.
Team Player
Likely to be a cooperative team worker.
Areas of Development
Ethical
Be more ethical in your approach to work. Learn to follow rules regularly and develop a sense of duty.
Time Management
Learn to be organized and prioritize & schedule tasks to manage one's time effectively.
Process Orientation
Learn to become aware of the organization's processes and systems.
EXECUTIVE SUMMARY
Organization Skills:
Values shown in above chart are percentiles
1. Organization Skills:
Customer Service Orientation: Moderate
Is moderately able to deal with customer queries, requests and complaints. Somewhat likely to be able to identify potential clients and provide quality service to current clients. May occasionally understand and deliver according to a client's expectations and requirements. May at times be willing and able to modify one's work style and adapt as per the clients.
Process Orientation: Low
Not very likely to be driven by a sense of duty and commitment to one’s work leading to a lack awareness of the processes and systems governing the organization. May not adhere to the rules and regulations placed by the organization carefully and may seldom carry out tasks following the established procedures.
Time Management: Low
Not very likely to have the ability to prioritize tasks & manage one’s time effectively by deliberating and thinking through them carefully and systematically. Is not very methodical, meticulous and self-disciplined while carrying out and managing one's work.
EXECUTIVE SUMMARY
Personal Attributes:
Values shown in above chart are percentiles
2. Personal Attributes:
Trustworthy: Low
Not very likely to be seen as being diligent, confident and responsible towards one’s work. Can rarely be relied upon to complete tasks in a meticulous and persistent manner while cautiously thinking through one’s decisions and actions. Not very likely to adhere to ethics and rules.
Awareness of cultural processes: Moderate
Moderately likely to be capable and motivated , at times striving to perform better and achieve excellence. May occasionally look for opportunities to gain more knowledge and insight about one's organization and its policies, procedures and work environment. Keeps oneself somewhat up to date.
Flexibility: Moderate
Moderately likely to be open to changes taking place in the organization and is somewhat comfortable working with and trying out new activities and experiences. May occasionally be able to effectively deal with change and can adapt reasonably well by being open minded and appreciative of new ideas which can contribute positively to work and working environment.
Ethical: Low
Not very likely to adhere to moral and ethical imperatives to fulfill obligations so much that the focus on results is rarely driven by a sense of duty to those for whom one is working. Can rarely be relied upon to carry out assignments efficiently. Is likely to compromise on professional ethics and policies to complete tasks, especially when it is inconvenient.
Team Player: High
Likely to be a good team player, with the ability of having harmonious and cooperative relationships with team members by being trusting and attuned to their emotions. Can understand and appreciate individual differences among team members and is likely to adjust one's work style accordingly. Is honest and straightforward and can correctly assess and utilize the strengths of all the team members while completing a task.
Stress Management: Very High
Likely to deal in a highly effective manner with pressure by being calm and poised & not getting discouraged by setbacks. Can efficiently and actively cope with workplace stress by being optimistic.
EXECUTIVE SUMMARY
Leadership Skills:
Values shown in above chart are percentiles
3. Leadership Skills:
People Management: Moderate
Is likely to be moderately skilled at managing a group as is open to working with people with different perspectives and is somewhat considerate towards others views as well as needs. Is at times trusting towards others and can occasionally correctly assess their motivations. Is somewhat able to lead a group in tough times by displaying responsible behavior and taking initiative.
Problem Solving and Decision Making Skills: Moderate
Is moderately focused and pays some attention to the details of a situation. Can occasionally analyze a problem, identify its causes and choose an appropriate solution from alternatives. May sometimes leave tasks pending and has a somewhat active approach to work. Has a moderate ability to utilize learnings from past experiences to solve current problems.
Interpersonal Skills: Moderate
Moderately likely to be capable of identifying and understanding the dynamics of the organization, as is somewhat amiable and enjoys working and interacting with people. Is often seen as sociable, sympathetic and honest, somewhat willing to lend an ear to others as well as share one’s own ideas with others. Can often work efficiently with others as is moderately accepting and trusting.
Analytical Ability: High
Is able to identify and assess the underlying assumptions in a critical situation, explore an issue from all aspects , making decisions solely based on the relevance of an argument and draw a conclusion logically based on all the relevant information.
Test Log
Test Log
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Started the test with Mettl Personality Inventory
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Finished Mettl Personality Inventory and started Mettl Critical Thinking Test of the test
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Finished Mettl Critical Thinking Test and started Customer Focus Skills Test of the test
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Finished the test