Report Section
Mettl Insurance Sales Executive Assessment -
Test Taker Details
e
emerit128
Email Address: abc@mettl.com
Response Style
Response Style Genuine
Explanation of Response Style:
Genuine
If questions are answered in a sufficiently varied manner.
Social Desirability
If questions are answered in a socially desirable manner for more than 60% of the questions.
Central Tendency
If more than 60% of the questions are answered as ‘neither agree nor disagree’.
Acquiescence
If questions are answered in a ‘strongly agree’ or ‘agree’ manner for more than 60% of the questions.
EXECUTIVE SUMMARY
YOUR SALES PERSONALITY TYPE
The Farmer (Relationship Builder)
Harvests deals by nurturing existing clients, keeping customers happy, and cross-selling; generous with their time, strive to meet customers' every need, and work hard to resolve tensions in the commercial relationship.
Recommendation based on Sales Knowledge
Recommended
Strengths
Transforming Interest to Desire
High
Establishing a Relationship with the Customers/Agents
High
Qualifying Needs
High
Areas of Development
Closing
Moderate
Greeting Customers/Agents
Moderate
Recommendation based on Sales Personality
Moderately Recommended
Strengths
Customer Focus
Is highly efficient at understanding customers' needs and requirements and respond in an appropriate and prompt manner.
Resilience/Emotional Stability
Is highly optimistic and resilient and can cope very well in stressful times.
Influencing Others
Can easily convince and influence others to accept a desired course of action.
Red Flags
None
Areas of Development
Accountability
Needs to learn to be self motivated and disciplined in one's approach to work, focusing on achieving high quality results.
Process Orientation
Needs to become aware of the organization's processes, practices and standards.
Integrity
Needs to be ethical and honest in one's approach to work. Needs to learn to follow rules and regulations.
YOUR SALES PERSONALITY TYPE
1
The Farmer (Relationship Builder)
Harvests deals by nurturing existing clients, keeping customers happy, and cross-selling. You’re guaranteed a lower churn rate when you have talented farmers focused on consulting and renewals. They are generous with their time, strive to meet customers' every need, and work hard to resolve tensions in the commercial relationship.
Common Traits
• Caring
• Good Team Player
• Good Listener/Mediator
• Empathic/Recognizes the needs of others
• Helpful
Potential Blind Spots
Key Motivators
Organizational/ Role Fitment
Overall Performance based on Sales Knowledge:
Values shown in above chart are percentages
1. Overall Performance based on Sales Knowledge:
Overall Performance: Above Benchmark
The candidate's score suggests that he/she is at par or above the industry's expectations based on his/her overall performance.
SALES KNOWLEDGE:
Values shown in above chart are percentages
2. SALES KNOWLEDGE:
Greeting Customers/Agents: Moderate
Likely to be moderately skilled at greeting the customers or agents in a sincere as well as enthusiastic manner to make them feel warm and welcomed when initiating the conversation.
Establishing a Relationship With the Customers/Agents: High
Has the ability to develop a rapport with prospective customers or agents so as to make them feel comfortable and develop a sense of mutual trust and respect. Likely to be able to remove mental barriers that a customer or agent might have before any association.
Qualifying Needs: High
Has the ability to assess the interest levels of the customers as well as correctly identify their needs and requirements. Is capable of ascertaining which products/schemes/plans would be best suited for the customer based on their needs and expectations.
Presentation, Demonstration and Information: High
Likely to have the required skills to present the product's/scheme's/plan's features and benefits to the customer in an engaging and confident manner. Can discuss the options available to the customer with the product in a manner that is appealing. Is capable of demonstrating the product usage and functionality in a convincing and honest manner.
Transforming Interest to Desire: High
Has the ability to arouse desire in the customer and appeal to their needs in ways that convinces them that the product being offered will satisfy and fulfill their requirements and will lead them to purchase the product/scheme/plan.
Overcoming Objections: High
Likely to be calm when dealing with customers' objections. Is likely to be able to address the customer's doubts and queries in a competent manner to ensure clarity and transparency in the purchase transaction.
Closing: Moderate
Is moderately able to accurately judge the situation and decide when it is time to stop selling the product and close the sale. Somewhat likely to be able to successfully finalize negotiations and reach a mutually satisfying decision.
SALES PERSONALITY
Overall Performance based on Sales Personality:
Values shown in above chart are percentiles
3. Overall Performance based on Sales Personality:
Overall Performance: Below Benchmark
The candidate's score suggests that he/she might not be at par with the industry's expectations based on his/her overall performance. His/her candidature should be considered in light with other parameters.
SALES PERSONALITY
Business Awareness:
Values shown in above chart are percentiles
4. Business Awareness:
External Awareness: Very High
Extremely likely to look for opportunities to gain more knowledge and keep oneself updated about company policies and trends that may impact the organization. Is highly diligent and keeps attention focused on the external market so as to understand how it can affect the organization, as well as understanding, what could be the organization’s impact on the external business environment.
Managing Stakeholders: Moderate
Often likely to come across as a warm and friendly person, frequently expressing positive feelings towards others and getting along fairly well with other people. Is often cooperative and accommodating and is occasionally capable of managing stakeholders in an efficient manner, while keeping everyone’s interest in mind.
Process Orientation: Low
Less often likely to be driven by a sense of duty and commitment to one’s work, may not be well aware of the processes and systems governing the organization. Less often likely to adhere to the rules and regulations placed by the organization or carry out tasks by following the established standards and procedures.
SALES PERSONALITY
Managing the Sales Process:
Values shown in above chart are percentiles
5. Managing the Sales Process:
Taking Initiatives: High
Likely to be open to new experiences and opportunities and is capable of taking new initiatives at the workplace. Is flexible and self-driven when dealing with novel ideas. Can express one's own views and convince and direct others when needed.
Information Seeking: Moderate
Often likely to be efficient at methodically gathering and organizing information and facts needed for solving work related problems and making effective decisions. May occasionally work at keeping oneself up to date by seeking out opportunities to acquire more knowledge, exploring new ideas and being somewhat characteristically self-disciplined and motivated.
Result Orientation: Moderate
Often likely to have a responsible attitude at the workplace. May occasionally work actively to ensure desired results without compromising on the quality of work. Fairly tries to bring perfection and precision into one's work. Has a fair ability to utilize available resources in a profitable manner. Often likely to set challenging goals for oneself and others.
SALES PERSONALITY
Managing the Customer Relationship:
Values shown in above chart are percentiles
6. Managing the Customer Relationship:
Empathy: Moderate
Often is able to recognize and understand others' needs and feelings by being fairly attuned to people's emotions. Is somewhat amiable and considerate of others’ feelings when making decisions and can occasionally assess people's motivations and passions accurately.
Networking with People: Moderate
Often comes across as a warm and friendly person, having a mild interest in socializing and establishing contacts and relationships to develop work opportunities. Is fairly skilled at building networks and using them appropriately for professional growth, by occasionally being confident and accommodating in social situations.
Influencing Others: Very High
Can very effectively persuade others to take desired action. Likely to be easily able to identify and utilize the factors that might influence others to take a particular action. Likely to be able to easily convince others and has the ability to be a very tactful negotiator.
Customer Focus: Very High
Has a strong ability to deal with customer queries, requests and complaints. Extremely likely to be able to identify potential clients and provide quality service to current clients. Likely to efficiently understand and deliver according to a client's expectations and requirements. Likely to be always willing and able to modify one's work style and adapt as per the clients.
SALES PERSONALITY
Project Management:
Values shown in above chart are percentiles
7. Project Management:
Managing Resources and Prioritizing Tasks: Moderate
Often likely to be confident, responsible and methodical when carrying out tasks/projects. Has a fair ability to carry out several tasks at a time by displaying responsible and organized behavior and not feeling much frustration when faced with uncertainty and ambiguity at work.
SALES PERSONALITY
Change Management:
Values shown in above chart are percentiles
8. Change Management:
Managing Change: High
Likely to be open to changes taking place in the organization and can adapt by being open minded and flexible in one’s approach to work. Willing to add new dimensions to one's work and modifying one’s approach in the face of new evidence. Is likely to be open minded and willing to consider new ideas and contribute to any major changes by extending support wherever required. Is quite open to feedback from others and takes relevant corrective measures.
SALES PERSONALITY
Basic Competencies:
Values shown in above chart are percentiles
9. Basic Competencies:
Integrity: Low
Less often likely to behave in an honest and ethical manner by not strictly adhering to moral and ethical codes while working. Less likely be very sincere and may rarely be relied upon to carry out assignments efficiently.
Resilience/Emotional Stability: Very High
Likely to deal in a highly effective manner with pressure by being calm and poised and not getting discouraged by setbacks in adverse situations, working hard to ensure timely and efficient completion of tasks. Likely to always remain optimistic and never give up even if unsuccessful in some tasks. Can efficiently and actively cope with workplace stress.
Accountability: Low
Less often likely to be methodical, systematic and organized when carrying out tasks. Less often holds self and others accountable for high quality and cost-effective results. May not be highly self-disciplined and motivated in one’s approach to work; seldom determines objectives, sets priorities and follows through one’s plan to effectively complete tasks. Less often likely to display a strong sense of duty and may not always comply with established systems and rules.
Top Career Motivators
1
Recognition and Appreciation
Likely to be satisfied with work that paves the way for personal growth and development. Desires to maximize one's own skills and abilities.
Probable Disadvantage
How to keep the person motivated?
Top Career Motivators
2
Affiliation and Social Contact
Likely to be more efficient when work involves decision making. Enjoys taking up responsibility for people and resources.
Probable Disadvantage
How to keep the person motivated?
Test Log
Test Log
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Started the test with Personality Inventory
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Finished Personality Inventory and started Sales Knowledge Test of the test
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Finished Sales Knowledge Test and started Customer Focus Test of the test
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Finished the test