Report Section
Sales Potential - B2C (Entry Level) 0702
Test Taker Details
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Email Address: xyz@mettl.com
Response Style
Response Style Genuine
Explanation of Response Style:
Genuine
If questions are answered in a sufficiently varied manner.
Social Desirability
If questions are answered in a socially desirable manner for more than 60% of the questions.
Central Tendency
If more than 60% of the questions are answered as ‘neither agree nor disagree’.
Acquiescence
If questions are answered in a ‘strongly agree’ or ‘agree’ manner for more than 60% of the questions.
EXECUTIVE SUMMARY
Recommendation based on Sales Knowledge
Recommended
Strengths
Transforming Interest to Desire
Very High
Overcoming Objections
Very High
Greeting Customers
High
Areas of Development
Closing
Moderate
Recommendation based on Sales Personality
Moderately Recommended
Strengths
Stress Tolerance
Is highly optimistic and resilient and can cope well in stressful times.
Customer Service Orientation
Is efficient at understanding customers' needs and requirements and respond in an appropriate and prompt manner.
Self-control
Is efficient at handling one's own emotions, even while working under pressure.
Areas of Development
Influencing others
Needs to develop convincing and influencing skills.
Result orientation
Needs to improve one's sales approach by setting goals for oneself and working on achieving those goals.
Self-confidence
Needs to be more confident in one's abilities to deal with uncertain and challenging situations.
Sales Knowledge:
Values shown in above chart are percentages
1. Sales Knowledge:
Greeting: High
Likely to be skilled at greeting the customers in a sincere as well as enthusiastic manner to make them feel warm and welcomed when they enter the establishment/store.
Establishing a Relationship: High
Has the ability to develop a rapport with prospective customers so as to make them feel comfortable & develop a sense of mutual trust and respect. Likely to be able to remove mental barriers that a customer might have when entering the store.
Qualifying Needs: High
Has the ability to assess the interest levels of the customers as well as correctly identify their needs & requirements. Is capable of ascertaining which products would be best suited for the customer based on their needs & expectations.
Presentation, Demonstration and Information: High
Likely to have the required skills to present the product features & benefits to the customer in an engaging & confident manner. Can discuss the options available to the customer with the product in a manner that is appealing. Is capable of demonstrating the product usage & functionality in a convincing & honest manner .
Transforming Interest to Desire: Very High
Has a high ability to arouse desire in the customer & appeal to their needs in ways that convinces them that the product being offered will satisfy & fulfill their requirements and will lead them to purchase the product.
Overcoming Objections: Very High
Likely to be extremely calm when dealing with customers' objections. Is very likely to be able to address the customer's doubts & queries in a competent manner to ensure clarity & transparency in the purchase transaction.
Closing: Moderate
Is moderately able to accurately judge the situation & decide when it is time to stop selling the product & close the sale. Somewhat likely to be able to successfully finalize negotiations & reach a mutually satisfying decision.
SALES PERSONALITY DETAILS
Self-Management:
Values shown in above chart are percentiles
2. Self-Management:
Self-control: High
Likely to be attuned to one’s emotions and feelings, capable of handling one’s emotions and controlling impulses during tough times. Remains calm and poised; and doesn’t get frustrated, when under pressure.
Self-confidence: Moderate
Somewhat likely to be capable and efficient, having confidence in one’s own skills and abilities. May at times come across as an independent and assertive individual, with a moderate ability of taking initiative and guiding others during challenging times. May occasionally be open and willing to work in situations involving uncertainty and risk.
Stress Tolerance: Very High
Extremely likely to deal effectively with pressure by being calm and composed & not getting discouraged by setbacks at all, working hard to ensure timely and efficient completion of tasks. Likely to always remain optimistic and never give up even if unsuccessful in some deals. Can efficiently and actively cope with workplace stress.
SALES PERSONALITY DETAILS
Managing the Sales Process:
Values shown in above chart are percentiles
3. Managing the Sales Process:
Result orientation: Low
Likely to have a somewhat irresponsible attitude at the workplace. Does not always actively work to ensure desired results and may at times even compromise on the quality of work. Unlikely to bring perfection and precision into one's work. Is unable to always utilize available resources in a profitable manner. Unlikely to set challenging goals for oneself and others most of the times.
Taking initiatives: Moderate
Somewhat likely to be open to new experiences and opportunities and is capable of taking new initiatives at the workplace. Is moderately flexible and self-driven when dealing with novel ideas. Can occasionally express one's own views and convince and direct others when needed.
Information seeking: Moderate
Somewhat likely to be efficient at methodically gathering and organizing information and facts needed for solving work related problems and making effective decisions. May occasionally work at keeping oneself up to date by seeking out opportunities to acquire more knowledge, exploring new ideas and being somewhat characteristically self-disciplined and motivated.
Problem Solving: Moderate
Likely to be somewhat organized and methodical and can occasionally think through problems rationally & cautiously in order to reach a desired solution. Is moderately capable of effectively dealing with constraints by being somewhat imaginative and innovative; open to new and unconventional ideas/solutions. Has a moderate ability to direct others when faced with difficulties.
SALES PERSONALITY DETAILS
Managing the Customer Relationship:
Values shown in above chart are percentiles
4. Managing the Customer Relationship:
Empathy: Moderate
Is somewhat likely to be able to recognize and understand others' needs and feelings by being moderately attuned to people's emotions. Is somewhat amiable and considerate of others’ feelings when making decisions and can at times accurately assess people's motivations and passions.
Networking with people: Moderate
Somewhat likely to come across as a warm and friendly person, having a mild interest in socializing and establishing contacts and relationships to develop work opportunities. Is moderately skilled at building networks and using them appropriately for professional growth, by occasionally being confident and accommodating in social situations.
Influencing others: Low
Likely to be somewhat unable to effectively persuade others to take desired action. May not be able to identify and utilize the factors that might influence others to take a particular action. Not very likely to be able to convince others or be a tactful negotiator.
Customer Service Orientation: High
Has the ability to deal with customer queries, requests and complaints. Likely to be able to identify potential clients and provide quality service to current clients. Likely to understand and deliver according to a client's expectations and requirements. Is likely to be willing and able to modify one's work style and adapt as per the clients.
Top Career Motivators
1
Advancement
Likely to be satisfied with work that paves the way for personal growth and development. Desires to maximize one's own skills and abilities.
Probable Disadvantage
How to keep the person motivated?
Top Career Motivators
2
Recognition and Appreciation
Likely to be encouraged by public recognition and acknowledgement for work done. Likely to seek approval from various sources at the workplace.
Probable Disadvantage
How to keep the person motivated?
Test Log
Test Log
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Started the test with Personality Inventory
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Finished Personality Inventory and started Sales Knowledge of the test
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Finished Sales Knowledge and started Customer Focus of the test
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Finished Customer Focus and started Motivation Inventory of the test
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Finished the test