Measuring Training Effectiveness

Understanding proficiency of candidates in the competencies they have been trained on.

Industry/Use Case

    About

    • World’s leading tyre manufacturer operating out of 69 facilities located in 18 countries, entered Indian market almost a decade ago. Through rapidly expanding distribution network, it has established itself as a prominent player.
    • The company has been investing a lot in employee training over the years and wanted to evaluate the effectiveness of the same to resonate with the employees better.

    Problem

    • The firm faced the challenge of measuring the ROI of training of employees spread across the organization hierarchy, who have been in the system from a long time.
    • Another challenge faced by the company was on evaluating the factory employees with lower proficiency levels.
    • Wanted a detailed reflection on proficiency of candidates across six verticals in the competencies that they have been trained on.

    Solution

    • Deployed in-depth sensing using focused group discussions, visionary interviews to produce a competency framework and carried out industry benchmarking against it.
    • Custom behavioral assessment was deployed along with virtual and interactive tools such as Mettl Personality Profiler, Role Play, Case Studies followed by a management discussion as part of five Blended Assessment Centers carried out in three key locations within India.
    • Development plans were prepared by a team of qualified assessors who provided feedback on each competency, for around 100+ employees across multiple functions ranging from sales and marketing to R&D and plant engineers

    Verdict

    • The ROI of the trainings was assessed via detailed report reflecting upon the performance of all 100 candidates on the 6 specified competencies , which ultimately helped the firm understand their talent pool and invest in the right people.
    • Based on the overall Assessment Center and IDPs , the candidates were given developmental inputs as part of the accelerate development program.
    • Transformed the company from a state wherein they relied on subjective measures to assess candidates and identify high performers, to enabling them to take scientific decisions via custom assessments.

     

     

    Mettl online assessment © 2010-