A survey shows that 80% of organizations deployed cross-functional training during on boarding and as an employee development method. It makes sense since cross-functional employees often equate to increased proficiency, high efficiency in teams, and high employee engagement.
Not all that glitters is gold, however. Tons of challenges exist between cross-functional training to making it work to making it a success. Join Raghavendra K (Global Head - HR, Infosys BPO) when he addresses the challenges that blockaded his road to a perfect training program, and how they were overcome.