Infosys BPO: In Conversation with Mr. Raghavendra K, Senior Vice President & Global Head Human Resources Development

Jack of All, Master of All: Cross Functional Training The Infosys Way

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Industry/Use Case

    A survey shows that 80% of organizations deployed cross-functional training during on boarding and as an employee development method. It makes sense since cross-functional employees often equate to increased proficiency, high efficiency in teams, and high employee engagement.

    Not all that glitters is gold, however. Tons of challenges exist between cross-functional training to making it work to making it a success. Join Raghavendra K (Global Head - HR, Infosys BPO) when he addresses the challenges that blockaded his road to a perfect training program, and how they were overcome.

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