Assess Client Servicing Skills Of A Customer Relationship Representative !
Customer relationship representatives are responsible for resolving queries and customer cases over web-chat or email. They form the primary layer of contact with the customer and responses customized emails to the query requirement.
Mettl's Test for Customer Relationship Representative is specially designed to cater to the level of technical and vocational skill of a Customer Relationship Representative – in accordance to Industry Standards – would be expected to posses. Mettl is able to benchmark these tests for specific job roles with the vast array of its clients hiring for this job role.
Are you looking for a customised version of this test. Or looking to get a new test build according to your requirements from scratch? Reach out to our subject matter experts and discuss the same.
Key profiles the test is useful for:
English (contact if required in other languages)
The test has two major sections as follows:
Can I get benchmark scores for the candidates who take this assessment for hiring decisions?
Yes, we can do so selectively. Please write to us for such a request and we would be glad to assist.
Can I get customized reports for the candidates who take this assessment, for example, to highlight the most important competency?
Yes, we can do so selectively. Please write to us for such a request and we would be glad to work out a solution for you.
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Note You will be charged only at step 3. i.e. only when candidate start the test.