Online Test For Retail Marketing Associate : Identify The Right Hire For Your Organization

Mettl's Test For Customer Relationship Representative: Hire The Best Customer Relationship Representative For Your Organization

Assess Client Servicing Skills Of A Customer Relationship Representative !

Customer relationship representatives are responsible for resolving queries and customer cases over web-chat or email. They form the primary layer of contact with the customer and responses customized emails to the query requirement.

Mettl's Test for Customer Relationship Representative is specially designed to cater to the level of technical and vocational skill of a Customer Relationship Representative – in accordance to Industry Standards – would be expected to posses. Mettl is able to benchmark these tests for specific job roles with the vast array of its clients hiring for this job role.

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Key profiles the test is useful for:

  • Customer Relationship Representative
  • Client Servicing Executive

Test Details: 


English (contact if required in other languages)

Test Description:

The test has two major sections as follows:

  • Customer Service
  • Customer Relationship Module

Answer to common queries:

Can I get benchmark scores for the candidates who take this assessment for hiring decisions?

Yes, we can do so selectively. Please write to us for such a request and we would be glad to assist.

Can I get customized reports for the candidates who take this assessment, for example, to highlight the most important competency?

Yes, we can do so selectively. Please write to us for such a request and we would be glad to work out a solution for you.


How it works:

step 1

Add this test to your tests

step 2

Share test link from your tests

step 3

Candidate take the tests

step 4

You get their tests report

Note You will be charged only at step 3. i.e. only when candidate start the test.

Relevant for Industries

  • ITeS

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