Hire the Right Front Office Supervisor for your Hotel

Front Office Supervisor manages staff to ensures the guests have an exceptional customer service experience. This requires him/ her to have the right blend of personality traits and aptitude skills which can arm him/her to deal with a high level of prioritization and team management.

The Mettl Assessment for Front Office Supervisor for Hotels is suitable for candidates with 2-4 years of work experience. It follows a competency based approach in measuring the potential of a candidate.

1) Personality - Measures behavioral competencies such as Work/Process Management, Customer Relationship Management

2) Communication Skills - Measures the ability to communicate the required information precisely and with clarity to different stakeholders

Key profiles that the test can be useful for:

  • Front Office Supervisor/ Front Desk Supervisor

  • Guest Relations Supervisor

  • Reservations Supervisor


Top Customers

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Test Details:

Number of sections

3

Number of questions

118

Test Duration

60 Mins

Section Details:

Mettl Personality Profiler

Assesses the candidate's behavioural competencies required for a supervisor role to manage staff effectively and is based on Big Five Model of Personality.

Situational Judgement Test

Assesses the functional understanding of a supervisor’s job through real-life situational judgement questions.

Verbal Aptitude and Communication Skills

Assesses the candidate’s ability to communicate effectively in verbal and written English.

Language - English (The test can also be provided in other languages. If required, please connect with us over contact@mettl.com)


Answer to common queries:

Can I get benchmark scores for the candidates who take this assessment for hiring decisions?

Yes, we can do so selectively. Please write to us for such a request and we would be glad to assist.

Can I get customized reports for the candidates who take this assessment, for example, to highlight the most important competency?

Yes, we can do so selectively. Please write to us for such a request and we would be glad to work out a solution for you.


How it works:

step 1
Mettl-PBT-1

Add this test to your tests

step 2
Mettl-PBT-2

Share test link from your tests

step 3
Mettl-PBT-3

Candidate take the tests

step 4
Mettl-PBT-4

You get their tests report


Note You will be charged only at step 3. i.e. only when candidate start the test.


Relevant for Industries

  • Hospitality

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