Mettl TeleSales Assessment (Entry Level)

Selling products/services over phone requires excellent communication skills. The role requires a candidate to have a blend of the right personality traits and aptitude skills which can help him/her establish rapport with customers easily and make successful closures over several modes of telecommunication. 

The Mettl Telesales Test (Entry Level) is suitable for candidates with 0-2 years of work experience. It follows a competency based approach in measuring the sales potential of a candidate. The competencies are weighted as per their importance for a telesales role and are further entailed in:

  1. 1) Personality - Measures behavioral competencies such as Persistence, Target Orientation, Empathy, Communication Skills, Self Confidence, Service Orientation and Networking and Collaboration.
  2. ​2) Reasoning Skills - Measures one's reasoning skills to analyze given information and reach solutions in a logical and structured manner.
  3. 3) Verbal Aptitude - Measures the ability to read and comprehend important information as well as usage of English language on a daily basis. 

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Key profiles that the test can be useful for:

  • Telesales Representative

  • Telesales Executive

  • Telesales Associate


Test Details:

Number of sections  4
Number of questions 99
Test Duration 55 Mins


Section Details:

Mettl Personality Inventory Assesses the candidate's behavioural competencies required for a Sales role and is based on Big Five Model of Personality.
Situational Judgement Test Assesses the functional understanding of a sales job through real-life situational judgement questions.
Abstract Reasoning Assesses the reasoning ability of the candidate to identify patterns and make logical conclusions out of it.
Verbal Aptitude and Communication Skills Assesses the candidate’s ability to communicate effectively in verbal and written English.


Language - English (The test can also be provided in other languages. If required, please connect with us over

Answer to common queries:

Can I get benchmark scores for the candidates who take this assessment for hiring decisions?

Yes, we can do so selectively. Please write to us for such a request and we would be glad to assist.

Can I get customized reports for the candidates who take this assessment, for example, to highlight the most important competency?

Yes, we can do so selectively. Please write to us for such a request and we would be glad to work out a solution for you.

How it works:

step 1

Add this test to your tests

step 2

Share test link from your tests

step 3

Candidate take the tests

step 4

You get their tests report

Note You will be charged only at step 3. i.e. only when candidate start the test.

Relevant for Industries

  • IT
  • ITeS
  • Banking & finance
  • Insurance
  • FMCG
  • Hospitality
  • Retail
  • Manufacturing
  • Healthcare

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