{"id":62,"date":"2020-07-02T13:08:57","date_gmt":"2020-07-02T13:08:57","guid":{"rendered":"https:\/\/mettl.com\/test-taker-guide\/?page_id=62"},"modified":"2021-06-30T08:20:47","modified_gmt":"2021-06-30T08:20:47","slug":"guide-for-test-taker-3","status":"publish","type":"page","link":"https:\/\/mettl.com\/test-taker-guide\/guide-for-test-taker-3\/","title":{"rendered":"Guide for Test Takers"},"content":{"rendered":"\n<!--section 1 start-->\n<section id=\"mocktest\">\n<div class=\"container\">\n<div class=\"row gdsc-pd\">\n\t<div class=\"col-md-6\">\n\t\n\t<div class=\"row\">\n\t<div class=\"col-md-1\"><\/div>\n\t<div class=\"col-md-11\">\n\t\t<div class=\"gd-sec1-lf\">\n\t\t<h3>System Check &amp; Mock Test<\/h3>\n\t\t<p>Mercer | Mettl is an online assessment examination platform where you can take a test in a secure environment from any location. All you would need is a live internet connection and laptop\/desktop to get you started. You will be attempting this test on the Mettl&#8217;s Secure Browser. <a href=\"https:\/\/tests.mettl.com\/authenticateKey\/1xk56rtnnk\" target=\"_blank\" rel=\"noopener noreferrer\">Click on the link to check the system compatibility and start your mock test.<\/a><\/p>\n\t\t<div class=\"clearfix\"><\/div>\n\t\t<h3>What is Mercer | Mettl Secure Browser?<\/h3>\n\t\t<p>MSB is a web-based lockdown browser that converts any system into a safe workstation. <\/p>\n\t\t<div class=\"clearfix\"><\/div>\n\t\t<ul>\n\t\t\t<li>It does not allow test-takers to move out of the application before the test is finished. It also restricts candidates from opening any unauthorized website or accessing any blacklisted software\/third party applications.<\/li>\n\t\t\t<li>MSB also shuts down all active applications, such as other browsers, applications, and windows.<\/li>\n\t\t\t<li>It restricts access to other activities such as switching to other websites and screens during the exam.<\/li>\n\t\t<\/ul>\n\t\t<div class=\"clearfix\"><\/div>\n\t\t<a href=\"https:\/\/tests.mettl.com\/authenticateKey\/1xk56rtnnk\" target=\"_blank\" class=\"colorBtnStyle\" rel=\"noopener noreferrer\">Attempt Mock Test<\/a>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\n\t<\/div>\n\t<div class=\"col-md-5\">\n\t\t<div class=\"gd-sec1-rg\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/mettl.com\/test-taker-guide\/wp-content\/uploads\/sites\/15\/2020\/07\/sys-mock-img.jpg\" alt=\"\" class=\"img-fluid\">\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"col-md-1\"><\/div>\n<\/div>\n<\/div>\n<\/section>\n<!--section 1 end->\n\n<!--section 2 start-->\n<section id=\"\">\n<div class=\"gd-strip\">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-md-12\">\n\t<div class=\"gd-strip-sec\">\n\t\t<p>We comply with <a href=\"https:\/\/pages.mettl.com\/gdpr-compliance?utm_source=direct&amp;utm_medium=website\" target=\"_blank\" style=\"color:#00ac41;\" rel=\"noopener noreferrer\">GDPR Guidelines.<\/a> If you have any concerns, reach out to us at <a href=\"mailto:mettl-support@mercer.com\" style=\"color:#00ac41;\">mettl-support@mercer.com<\/a>.<\/p>\n\t<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<!--section 2 end-->\n\n<!--section 3 start-->\n<section id=\"testguide\">\n<div class=\"gdsc-pd\">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-md-12\">\n\t<div class=\"gd-sec3-head\">\n\t\t<h3>Simple Steps to Attempt your Test<\/h3>\n\t<\/div>\n<\/div>\n<\/div>\n<!--test section 1 start-->\n<div class=\"row gdsc-pd\">\n<div class=\"col-md-5\">\n\t<div class=\"row gdsc-pd\">\n\t<div class=\"col-md-1\"><\/div>\n\t<div class=\"col-md-2\">\n\t<div class=\"badge-rnd1\">\n\t\t<span class=\"badge rnd1\">1<\/span>\n\t<\/div>\n\t<\/div>\n\t<div class=\"col-md-8 bx-pdd\">\n\t\t<div class=\"sec3-acc\">\n\t\t\t<h3>Download &amp; Install MSB<\/h3>\n\t\t\t<p>You can download the Mettl Secure Browser from the link given below and follow the steps in the video.<\/p>\n\t\t\t<a href=\"https:\/\/media.mettl.com\/mettl-miscellaneous-public\/prod\/MSB\/MSB.exe\" style=\"color:#173a64; font-weight:bold; font-size:18px\">Download MSB <i class=\"fa fa-arrow-right\" aria-hidden=\"true\"><\/i><\/a>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"col-md-2\"><\/div>\n\t<\/div>\n<\/div>\n<div class=\"col-md-1\"><\/div>\n<div class=\"col-md-5\">\n\t<div class=\"gd-vidsec\">\n\t<video poster=\"\" controls=\"controls\" width=\"100%\" height=\"auto\"><source src=\"https:\/\/mettl.com\/downloads\/wp-content\/uploads\/sites\/12\/2020\/10\/Installing_MSB.mp4\" type=\"video\/mp4\"><\/video>\n\t<\/div>\n<\/div>\n\n<\/div>\n<div class=\"gd-brd\"><\/div>\n\n<!--test section 1 end-->\n\n\n<!--test section 2 start-->\n\n<div class=\"row gdsc-pd\">\n\n<div class=\"col-md-6\">\n<div class=\"row\">\n<div class=\"col-md-1\"><\/div>\n<div class=\"col-md-10\">\n<div class=\"gd-img\">\n\t<img decoding=\"async\" src=\"https:\/\/mettl.com\/downloads\/wp-content\/uploads\/sites\/12\/2020\/07\/GIF1.gif\" alt=\"\" class=\"img-fluid\">\n<\/div>\n<\/div>\n<div class=\"col-md-1\"><\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"col-md-5\">\n\t<div class=\"row\">\n\t\n\t<div class=\"col-md-1 bx-pdd\">\n\t<div class=\"badge-rnd2\">\n\t\t<span class=\"badge rnd2\">2<\/span>\n\t<\/div>\n\t<\/div>\n\t<div class=\"col-md-10\">\n\t\t<div class=\"sec3-acc\">\n\t\t\t<h3 style=\"color:#009de0 !important;\">Accessing  the Test<\/h3>\n\t\t\t<p>You can access\/launch Mettl test using either of the following methods(depending upon the approach adopted by your test administrator)<\/p>\n\t\t<\/div>\n\t\t\n\t\t<div class=\"acc-child-sec\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/mettl.com\/wp-content\/uploads\/2020\/06\/acc-child-img1.png\" alt=\"\" class=\"img-fluid\">\n\t\t\t<p>Press the start test button on your invitation email from <a href=\"mailto:admin@mettl.com\">admin@mettl.com<\/a> or<\/p>\n\t\t<\/div>\n\t\t\n\t\t<div class=\"acc-child-sec\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/mettl.com\/wp-content\/uploads\/2020\/06\/acc-child-img2.png\" alt=\"\" class=\"img-fluid\">\n\t\t\t<p>Paste the test link\/URL shared with you in a browser and hit enter<\/p>\n\t\t<\/div>\n\t\t\n\t\t<div class=\"acc-child-sec\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/mettl.com\/wp-content\/uploads\/2020\/06\/acc-child-img3.png\" alt=\"\" class=\"img-fluid\" style=\"margin-top:0px; margin-right: 18px;\">\n\t\t\t<p style=\"padding-top:5px;\">Enter test invitation key on <a href=\"https:\/\/tests.mettl.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">tests.mettl.com<\/a><\/p>\n\t\t<\/div>\n\t\n\t<\/div>\n\t<div class=\"com-md-1\"><\/div>\n\t<\/div>\n<\/div>\n\n<\/div>\n\n<div class=\"gd-brd\"><\/div>\n<!--test section 2 end-->\n\n<!--test section 3 start-->\n<div class=\"row gdsc-pd\">\n<div class=\"col-md-5\">\n\t<div class=\"row gdsc-pd\">\n\t<div class=\"col-md-1\"><\/div>\n\t<div class=\"col-md-2\">\n\t<div class=\"badge-rnd1\">\n\t\t<span class=\"badge rnd1\">3<\/span>\n\t<\/div>\n\t<\/div>\n\t<div class=\"col-md-8 bx-pdd\">\n\t\t<div class=\"sec3-acc\">\n\t\t\t<h3>Launching the Test<\/h3>\n\t\t\t<p>Once you have reached the test page(after following either of the above mentioned three methods), click on the <span style=\"color:#03a94b;\">&#8220;Launch Test&#8221;<\/span> button and follow the steps shown in the video.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"col-md-2\"><\/div>\n\t<\/div>\n<\/div>\n<div class=\"col-md-1\"><\/div>\n<div class=\"col-md-5\">\n\t<div class=\"gd-vidsec\">\n\t<video poster=\"\" controls=\"controls\" width=\"100%\" height=\"auto\"><source src=\"https:\/\/mettl.com\/downloads\/wp-content\/uploads\/sites\/12\/2020\/09\/LAUNCH_TEST_NON_PROCTORED_ASSESSMENT_FIREFOX-2.mp4\" type=\"video\/mp4\"><\/video>\n\t<\/div>\n<\/div>\n\n<\/div>\n<div class=\"gd-brd\"><\/div>\n<!--test section 3 end-->\n\n<!--test section 4 start-->\n<div class=\"row gd3pt\">\n\n<div class=\"col-md-6\">\n<div class=\"row\">\n<div class=\"col-md-1\"><\/div>\n<div class=\"col-md-10\">\n<div class=\"gd-vidsec\">\n<video poster=\"https:\/\/mettl.com\/downloads\/wp-content\/uploads\/sites\/12\/2020\/07\/HTAT-1.jpg\" controls=\"controls\" width=\"100%\" height=\"auto\"><source src=\"https:\/\/mettl.com\/downloads\/wp-content\/uploads\/sites\/12\/2020\/07\/How-to-attempt-the-test.mp4\" type=\"video\/mp4\"><\/video>\n<\/div>\n<\/div>\n<div class=\"col-md-1\"><\/div>\n<\/div>\n\n<\/div>\n\n<div class=\"col-md-5\">\n\t<div class=\"row gdsc-pd mbgd-pd\">\n\t\n\t<div class=\"col-md-1  bx-pdd\">\n\t<div class=\"badge-rnd2\">\n\t\t<span class=\"badge rnd2\">4<\/span>\n\t<\/div>\n\t<\/div>\n\t<div class=\"col-md-8\">\n\t\t<div class=\"sec3-acc\">\n\t\t\t<h3 style=\"color:#009de0 !important;\">Attempting the test<\/h3>\n\t\t\t<p>Once you are done attempting and reviewing the questions, you can choose to end your test by clicking the <span style=\"color:#009bde;\">&#8220;Finish Test&#8221;<\/span> button.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"com-md-2\"><\/div>\n\t<\/div>\n<\/div>\n<\/div>\n\n\n<!--test section 4 end-->\n<\/div>\n\n<\/div>\n<\/section>\n<!--section 3 end-->\n\n<!--section 4 strat-->\n<section id=\"content-supp\">\n<div class=\"gd-sec4 gdsc-pd\">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-md-12\">\n\t<div class=\"gd-sec3-head gdsc4\">\n\t\t<h3 style=\"color:#fff;\">Reach out to Support 24*7<\/h3>\n\t<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<!--section 4 end-->\n\n<!--section 5 strat-->\n<section id=\"\">\n<div class=\"gd5-sec\">\n<div class=\"container\">\n<div class=\"row\">\n\n\t<div class=\"col-md-4\">\n\t\t<div class=\"row\">\n\t\t<div class=\"gd5-box\">\n\t\t<div class=\"col-md-3\">\n\t\t<div class=\"gd5-cnt\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/mettl.com\/wp-content\/uploads\/2020\/06\/gd5-img1.png\" alt=\"\" class=\"img-fluid\">\n\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"col-md-9 bx-pdd\">\n\t\t<div class=\"gd5-cnt\">\n\t\t\t<p>India <a href=\"tel:+91 8287 803040\">+91 8287 803040<\/a><\/p>\n<p>Others <a href=\"tel:1800-2656-038\">1800-2656-038<\/a><\/p>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"col-md-4\">\n\t\t<div class=\"row\">\n\t\t<div class=\"gd5-box\">\n\t\t<div class=\"col-md-3\">\n\t\t<div class=\"gd5-cnt\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/mettl.com\/wp-content\/uploads\/2020\/06\/gd5-img2.png\" alt=\"\" class=\"img-fluid\">\n\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"col-md-9 bx-pdd\">\n\t\t<div class=\"gd5-cnt\">\n\t\t\t<p>Drop an email at<\/p>\n\t\t\t<p><a href=\"mailto:mettl-support@mercer.com\" style=\"font-size:19px!important;\">mettl-support@mercer.com<\/a><\/p>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"col-md-4\">\n\t\t<div class=\"row\">\n\t\t<div class=\"gd5-box\">\n\t\t<div class=\"col-md-3\">\n\t\t<div class=\"gd5-cnt\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/mettl.com\/wp-content\/uploads\/2020\/06\/gd5-img3.png\" alt=\"\" class=\"img-fluid\">\n\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"col-md-9 bx-pdd\">\n\t\t<div class=\"gd5-cnt\">\n\t\t\t<p>Browse for self-help <\/p>\n\t\t\t<p><a href=\"https:\/\/support.mettl.com\/support\/solutions\/4000003368\" target=\"_blank\" rel=\"noopener noreferrer\">Knowledge Center<\/a><\/p>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<!--section 5 end-->\n\n<!--section 6 start-->\n<section id=\"faqs\">\n<div class=\"freq-sec gdsc-pd\">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-md-12\">\n\t<div class=\"gd-sec3-head gdsc4\" style=\"margin-bottom:50px;\">\n\t\t<h3>Frequently asked questions<\/h3>\n\t<\/div>\n<\/div>\n<\/div>\n<div class=\"row\">\n\t\t\n<div class=\"col-lg-12 col-md-12\">\n\t<div class=\"icon-box\">\n\t\t<p><a class=\"collapse_btn collapsed\" data-toggle=\"collapse\" href=\"#collapse_1\" role=\"button\" aria-expanded=\"false\" aria-controls=\"collapseExample\">\t<svg class=\"plus-icon feather feather-plus-circle sc-dnqmqq jxshSx\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" data-reactid=\"921\"><circle cx=\"12\" cy=\"12\" r=\"10\"><\/circle><line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"16\"><\/line><line x1=\"8\" y1=\"12\" x2=\"16\" y2=\"12\"><\/line><\/svg> <svg class=\"minus-icon feather feather-minus-circle sc-dnqmqq jxshSx\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" data-reactid=\"786\"><circle cx=\"12\" cy=\"12\" r=\"10\"><\/circle><line x1=\"8\" y1=\"12\" x2=\"16\" y2=\"12\"><\/line><\/svg> \n\t\t1. How can I check that my system is compatible or not?<\/a><\/p>\n\t\t<div class=\"collapse-box collapse\" id=\"collapse_1\" style=\"height: 0px;\" aria-expanded=\"false\">\n\t\t\t <p>Please refer to the <a href=\"https:\/\/support.mettl.com\/support\/solutions\/articles\/114713-system-requirement-for-mettl-assessment-platform\" target=\"_blank\" rel=\"noopener noreferrer\">system requirements for the test here<\/a>.<br>\n\t\t\t In case you have received an invitation email from <a href=\"mailto:admin@mettl.com\"><b>admin@mettl.com<\/b><\/a> click on the <b>&#8220;Check System Compatibility&#8221;<\/b> button. Clicking on that button will start the check and for which you must follow the on-screen instructions shared on each step.<br>\n\t\t\t If all goes well, it will show a message <b>&#8220;Looks Great the Test will run just fine on this computer&#8221;<\/b>. If it gives an error, please proceed as per the error message on the screen<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div> \n<div class=\"col-lg-12 col-md-12\">\n\t<div class=\"icon-box\">\n\t\t<p><a class=\"collapse_btn collapsed\" data-toggle=\"collapse\" href=\"#collapse_2\" role=\"button\" aria-expanded=\"false\" aria-controls=\"collapseExample\">\t<svg class=\"plus-icon feather feather-plus-circle sc-dnqmqq jxshSx\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" data-reactid=\"921\"><circle cx=\"12\" cy=\"12\" r=\"10\"><\/circle><line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"16\"><\/line><line x1=\"8\" y1=\"12\" x2=\"16\" y2=\"12\"><\/line><\/svg> <svg class=\"minus-icon feather feather-minus-circle sc-dnqmqq jxshSx\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" data-reactid=\"786\"><circle cx=\"12\" cy=\"12\" r=\"10\"><\/circle><line x1=\"8\" y1=\"12\" x2=\"16\" y2=\"12\"><\/line><\/svg> \n\t\t2. How do I get the setup file for Mettl Secure Browser?<\/a><\/p>\n\t\t<div class=\"collapse-box collapse\" id=\"collapse_2\" style=\"\">\n\t\t\t  <p>Please refer to the <a href=\"##\">article here for the answer<\/a>.<\/p>\n\t\t <\/div>\n\t<\/div>\n<\/div> \n<div class=\"col-lg-12 col-md-12\">\n\t<div class=\"icon-box\">\n\t\t<p><a class=\"collapse_btn collapsed\" data-toggle=\"collapse\" href=\"#collapse_3\" role=\"button\" aria-expanded=\"false\" aria-controls=\"collapseExample\">\t<svg class=\"plus-icon feather feather-plus-circle sc-dnqmqq jxshSx\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" data-reactid=\"921\"><circle cx=\"12\" cy=\"12\" r=\"10\"><\/circle><line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"16\"><\/line><line x1=\"8\" y1=\"12\" x2=\"16\" y2=\"12\"><\/line><\/svg> <svg class=\"minus-icon feather feather-minus-circle sc-dnqmqq jxshSx\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" data-reactid=\"786\"><circle cx=\"12\" cy=\"12\" r=\"10\"><\/circle><line x1=\"8\" y1=\"12\" x2=\"16\" y2=\"12\"><\/line><\/svg> \n\t\t3. I have installed the MSB, how do I proceed from there?<\/a><\/p>\n\t\t<div class=\"collapse-box collapse\" id=\"collapse_3\" style=\"\">\n\t\t\t  <p>Initiate your assessment from the test link that you have been communicated and the platform will redirect you to a new window with two options \u201cDOWNLOAD MSB\u201d and \u201cPROCEED to TEST\u201d.\nClick on \u201cPROCEED to TEST\u201d and on proceeding further, the browser will ask to terminate the prohibited process.<\/p>\n\t\t <\/div>\n\t<\/div>\n<\/div> \n<div class=\"col-lg-12 col-md-12\">\n\t<div class=\"icon-box\">\n\t\t<p><a class=\"collapse_btn collapsed\" data-toggle=\"collapse\" href=\"#collapse_4\" role=\"button\" aria-expanded=\"false\" aria-controls=\"collapseExample\"> <svg class=\"plus-icon feather feather-plus-circle sc-dnqmqq jxshSx\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" data-reactid=\"921\"><circle cx=\"12\" cy=\"12\" r=\"10\"><\/circle><line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"16\"><\/line><line x1=\"8\" y1=\"12\" x2=\"16\" y2=\"12\"><\/line><\/svg> <svg class=\"minus-icon feather feather-minus-circle sc-dnqmqq jxshSx\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" data-reactid=\"786\"><circle cx=\"12\" cy=\"12\" r=\"10\"><\/circle><line x1=\"8\" y1=\"12\" x2=\"16\" y2=\"12\"><\/line><\/svg> \n\t\t4. I am unable to start the test as I am getting the message \u201cThis value does not match with records\u201d how to proceed from here?<\/a><\/p>\n\t\t<div class=\"collapse-box collapse\" id=\"collapse_4\" style=\"\">\n\t\t\t    <p> \nThe said message is displayed when the entered value does not match the value provided for registration.\nPlease follow the below-mentioned steps.<br><br>\n1. Enter the values manually (type it in) rather than copy-paste if done so.<br>\n2. Ensure that there are not any spaces added as a prefix or suffix to the entered value in the field.<br>\n3. Kindly check if there is any typing error while entering the email address.<br>\n4. Enter the values as provided during the registration.\n<\/p>\n\t\t <\/div>\n\t<\/div>\n<\/div> \n<\/div>\n\n<div class=\"row\">\n<div class=\"col-md-12\">\n\t<div class=\"faq-btn\">\n\t\t<a href=\"https:\/\/support.mettl.com\/support\/solutions\/articles\/4000157894-frequently-asked-questions-candidate-experience\" target=\"_blank\" class=\"btn\" rel=\"noopener noreferrer\">Read all FAQs<\/a>\n\t<\/div>\t\n<\/div>\n<\/div>\n\n<\/div>\n<\/div>\n<\/section>\n<!--section 6 end-->\n\n<!--section 7 start-->\n<section id=\"system-req\">\n<div class=\"sys-sec\">\n<div class=\"container\">\n\t<div class=\"row\">\n\t<div class=\"col-md-12\">\n\t\t<div class=\"gd-sec3-head gdsc4 gdsc-pd\">\n\t\t\t<h3 style=\"color:#fff !important;\">System Requirements<\/h3>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\n<div class=\"row\">\n\n\t\n\t<div class=\"col-md-3 gd-pdd\">\n\t\t<div class=\"sys-child-hd\">\n\t\t\t<p>Network Speed<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"col-md-9 gd-pdd\">\n\t\t<div class=\"sys-child-cnt\">\n\t\t\t<p>Minimum 256 kbps<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"row\">\n\t\n\t<div class=\"col-md-3 gd-pdd\">\n\t\t<div class=\"sys-child-hd sup-b\" style=\"background:#00aa41;\">\n\t\t\t<p>Supported OS<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"col-md-9 gd-pdd\">\n\t\t<div class=\"sys-child-cnt sup-b\" style=\"background:#efeff0;\">\n\t\t\t<ul>\n\t\t\t\t<li>Windows (7 and above)<\/li>\n\t\t\t\t<li>Minimum of 4.5.1. .Net framework (which comes inbuilt in the MSB.exe file)<\/li>\n\t\t\t<\/ul>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<\/div>\n<\/div>\n<\/section>\n<!--section 7 end-->\n\n<!--section 8 start-->\n<section id=\"\">\n<div class=\"gd8-sec\">\n<div class=\"container\">\n<div class=\"row\">\n\n\t\n\t<div class=\"col-md-3 gd-pdd\">\n\t\t<div class=\"sys-child-hd brw-set\" style=\"background:#009bde;\">\n\t\t\t<p>Memory Requirement<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"col-md-9 gd-pdd\">\n\t\t<div class=\"sys-child-cnt brw-set\" style=\"background:#fff;\">\n\t\t\t<p>65 MB permanent free space on the default hard drive<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"row\">\n\n\t<div class=\"col-md-3 gd-pdd\">\n\t\t<div class=\"sys-child-hd sup-b\" style=\"background:#909295;\">\n\t\t\t<p>Firewall Settings<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"col-md-9 gd-pdd\">\n\t\t<div class=\"sys-child-cnt sup-b\" style=\"background:#efeff0;\">\n\t\t\t<p>It may be possible that there are certain local network restrictions in the network firewall that may be preventing the launch of Mettl tests. If you are facing any such issues, please contact your local network administrator and <a href=\"https:\/\/support.mettl.com\/support\/solutions\/articles\/114713-system-requirement-for-mettl-assessment-platform\" target=\"_blank\" rel=\"noopener noreferrer\">share these guidelines with them.<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<\/div>\n<\/div>\n<\/section>\n<!--section 8 end-->\n\n\n<!--section 9 start-->\n<section id=\"\">\n<div class=\"gd9sec\">\n<div class=\"container\">\n<div class=\"row \">\n<div class=\"col-md-12\">\n\t<div class=\"gd-sec3-head gdsc4 thng-hd\">\n\t\t<h3 class=\"th-mt\">Things to Remember<\/h3>\n\t<\/div>\n\t<p class=\"thnig-vnt\">MSB is a web-based lockdown browser that converts any system into a safe workstation.<\/p>\n<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-md-12\">\n\t<div class=\"th-ulli\">\n\t\t<ul>\n\t\t\t<li>It does not allow test-takers to move out of the application before the test is finished. It also restricts candidates from opening any unauthorized website or accessing any blacklisted software\/third party applications.<\/li>\n\t\t\t<li>MSB also shuts down all active applications, such as other browsers and cheating tools. It controls access to other activities such as switching to other websites and screens during the exam.<\/li>\n\t\t\t<li>Mettl Secure Browser (MSB) doesn&#8217;t have any navigation buttons, but the optional reload button in the taskbar or the key F5 can be used to reload the current page *(avoid pressing F5 key as it also submits the test if pressed while attempting the questions) <\/li>\n\t\t\t<li><b>Screen Sharing using cable:<\/b><br>If a candidate\u2019s screen is shared before starting MSB: It will nor let the candidate start the test until he\/she removes the screen sharing cable. If the candidate shares screen after starting MSB: the test will terminate.<\/li>\n\t\t<\/ul>\n\t<\/div>\n\t\n<\/div>\n<\/div>\n\n<div class=\"row\">\n<div class=\"col-md-12\">\n\t<div class=\"gd-sec3-head gdsc4 thng-hd\">\n\t\t<h3>Things to Remember<\/h3>\n\t<\/div>\n<\/div>\n<\/div>\n\n<div class=\"row\">\n<div class=\"col-md-4\">\n\t<div class=\"tng-sect\">\n\t\t<img decoding=\"async\" src=\"https:\/\/mettl.com\/wp-content\/uploads\/2020\/06\/update-icon.png\" alt=\"\">\n\t\t<p>System Updates:<\/p>\n\t<\/div>\n\t\n\t\t\n<\/div>\n<div class=\"col-md-8\"><\/div>\n<\/div>\n\n<div class=\"row\">\n<div class=\"col-md-12\">\n\t<p class=\"thnig-vnt\"> Mettl also recommends disableing security patches, updates of the anti-virus definitions and\/or application updates (manually) during the test to avoid any interference while taking the test. You can disable automatic system updates for the duration of the test as they may lead to heavy downloads during the test and auto-system restart will hamper your test progress To disable System Auto-updates, follow the below steps:<\/p>\n<\/div>\n<\/div>\n\n<div class=\"row\">\n<div class=\"col-md-12\">\n\t<div class=\"th-ulli\">\n\t\t<ul>\n\t\t\t<li>For Windows, Go to &#8216;Start&#8217; -&gt; &#8216;Run&#8217; -&gt; Type Services.msc&#8217; and then stop &#8216;Automatic Updates&#8217; service.<\/li>\n\t\t\t<li>In case you get a prompt that &#8216;Ports 1987 and 1988 have been blocked, please contact your network administrator to assist you with system permissions needed to run a web-cam proctored test.<\/li>\n\t\t<\/ul>\n\t<\/div>\n\t<p class=\"thnig-vnt\">You should also disable the system&#8217;s anti-virus\/firewall for the duration of the test.<\/p>\n<\/div>\n<\/div>\n\n\n<\/div>\n<\/div>\n<\/section>\n\n<!--section 9 end-->\n\n<!--section 10 start-->\n<section id=\"\">\n<div 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