Hire Best Receptionists For Your Organisation

This is a comprehensive functional and aptitude test designed to assess the skills of a candidate to perform the duties of a front office executive. It measures the basic computer literacy of the candidate, ability to work with Microsoft Word using features for formatting and proofreading, ability to handle basic excel using functions and filters, ability to effectively communicate using english and ability to analyse issues, i.e. general aptitude.

Benefits of using Mettl test for Receptionists: Candidates who do well on this test will be able to:

  • Use computers effectively to perform their daily tasks
  • Use Microsoft Word to create basic documents and reports
  • Use Microsoft Excel to gather and organise data
  • Communicate effectively in person, on phones and through emails
  • Send, receive, organise and analyse information and records
  • Troubleshoot, manage time and solve basic issues encountered at workplace

Top Customers

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Front Office Executives are the first point of contact for visitors in an organisation. They answer inquiries and provide information to the general public, customers, visitors and employees. They also coordinate with internal and external stakeholders for scheduling meetings. They are the first line of administrative support to all external stakeholders. This test has been designed to test the proficiency of a candidate for taking up this role.

Key profiles that the test can be useful for:

This test is useful for freshers as well as experienced candidates in any industry. Some notable job roles include:

  • Receptionists and Front Office Assistants
  • Office Clerks or Administrative Assistants
  • Library Assistants or Human Resource Assistants    

Test Details:

Number of Sections 5                                                                                   
Number of Questions 25
Test Duration 30 minutes
Test Language English

NOTE: If required, the test can be offered in other languages as well. Please connect with us at contact@mettl.com for any such requirement.


Section Details:

Basic Computer Skills

This test has been designed to assess the ability of a candidate to work using a computer. It tests if an individual is aware of the functions in a computer including basic hardware, network, security and system software.

MS Word

This test has been designed to assess the ability of a candidate to work using Microsoft Word. It tests an individual’s ability in checking spellings, previewing, printing, formatting, adding pictures and tables, and performing other basic functions in Microsoft Word.

MS Excel Basic

This test has been designed to assess the basic excel skills of a candidate. It tests the ability to use excel for data typing, sorting, filtering, and formatting. It also tests use of pivot tables, excel shortcuts, hyperlinks, password protection and other excel functions.

Communication Skills

The ability to read, process, retain and synthesize large amount of data in a workplace.

Analytical Ability

The ability of an individual to analyse and perceive the given information from different perspectives

Answer to common queries:

Can I get benchmark scores for the candidates who take this assessment for hiring decisions?

Yes, we can do so selectively. Please write to us for such a request and we would be glad to assist.

Can I get customized reports for the candidates who take this assessment, for example, to highlight the most important competency?

Yes, we can do so selectively. Please write to us for such a request and we would be glad to work out a solution for you.

How are candidates’ scores evaluated?

The candidates are evaluated on critical competencies and skills required for a job role. Scores on these competencies/ skills are looked in combination to determine if the candidates are recommended for the role.

How it works:

step 1

Add this test to your tests

step 2

Share test link from your tests

step 3

Candidate take the tests

step 4

You get their tests report

Note You will be charged only at step 3. i.e. only when candidate start the test.

Relevant for Industries

  • IT
  • ITeS
  • FMCG
  • Hospitality
  • Healthcare