Listening Skills Test - Hire and Upskill Candidates To Match The Required Communication Skills

Having excellent communication skills is essential in today's day and age especially in the corporate world. Being able to communicate successfully helps us understand people and situations better. It also improves employees' productivity and helps them perfrom better.

Communication is a two-way process and therefore requires complete understanding among the communicators. Having effective listening skills means being able to fully comprehend what the other person is saying. It is an important aspect of the business communication process. It involves receiving the information, recalling and interpreting it successfully in order to solve problems. 

Listening skills are especially important for customer/client facing roles where it is vital to understand the requirements of the customer/client. It helps solve problems and improve relationships as the customers/clients feel heard and understood. It also contributes to less errors in work and helps in taking smart decisions.

Why use Mettl Listening Assessment?

The Mettl Listening Skills Assessment helps in evaluating a candidate's ability to attentively listen and comprehend the information being shared. It has been specially crafted to help assess whether a candidate is able to understand and interpret the message being shared and draw valid conclusions to solve problems basis the same.

Looking for a customised test?

Are you looking for a customised version of this test. Or looking to get a new test build according to your requirements from scratch? Reach out to our subject matter experts and discuss the same.

Key profiles the test is useful for:

  • Customer Care Agents/Representatives
  • Sales Representatives
  • Consultants

Use this test for:

  • Recruitment: Identify the right hires for your organization by using this test.
  • Learning and Development: Understand the current proficiency level of an employee; train and develop employees effectively.


Test Details:

Number of sections


Number of questions


Test Duration (Minutes)


Test Language



NOTE: If required, the test can be provided in other languages as well. Please write to us for any such requirement.


Answer to common queries:

What are Listening Skills useful for?

Effective listening skills help in understanding information being shared verbally. If the information is comprehended well, it further helps in solving problems and taking smart decisions.

How is listening tested?

Mettl Listening Skills Assessment contains audio based question. Candidates are required to listen to the audios and then asnwer the questions based on them.

How it works:

step 1

Add this test to your tests

step 2

Share test link from your tests

step 3

Candidate take the tests

step 4

You get their tests report

Note You will be charged only at step 3. i.e. only when candidate start the test.

Relevant for Industries

  • IT
  • ITeS
  • Banking & finance
  • Insurance
  • FMCG
  • Hospitality
  • Retail
  • Manufacturing
  • Healthcare

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