Mettl Retail - In-Store Sales Assistant Assessment (Basic)

Test Taken on:
Report Version as on:
Finish State: Normal
Registration Details
Email Address:
First Name: Demo123
Last Name: Not filled
Date of birth: Not filled
Experience: Not filled
Country: Not filled
How to Interpret the Report?
When interpreting the results, it is important to remember that the scores are not good or bad, only more or less appropriate to certain types of work. Since the results are based on one's own view of behavior, the accuracy of the results depends upon both honesty and self-awareness while taking the test. 

This assessment measures work-relevant personality traits that might be manifested in work behaviour and therefore influence success on the job. To best use this report:

1. Review the overall recommendation first. Based on your need, you might want to prioritize candidates who are ‘recommended', followed by those who are ‘cautiously recommended’.
2. If you’re choosing among different candidates within the same band of recommendation, review the competencies’ results. Focus on the competencies you believe are critical for success in the role you’re hiring for, and use those scores to help you prioritize which candidates to select for the next step.
3. Remember: This assessment is just one piece of the puzzle. While hiring, it is recommended that you review other information as well – functional and job knowledge, background and past behaviour (e.g. using structured behavioural interviews), reference checks, etc. in addition to the personality assessment.
4. Use of Response Styles for Recruitment/Selection: The ideal response style is “Genuine” and it is recommended for further analysis. However, if any candidate’s response style displays Social Desirability, he/she needs to be considered with caution.
We do not recommend candidates who display Central Tendency as it indicates that the candidate has not attempted the assessments in the desired manner, and that interferes with an understanding of his/her personality since it would not evoke genuine responses from the candidate's answers. This in turn is expected to interfere with the proceeding decisions, so the candidate may be considered for a re-test. Such cases are usually not considered for a statistical/detailed analysis of scores if required further.
Response Style: Genuine

Explanation of response style:

Genuine: If questions are answered in a sufficiently varied manner.

Social Desirability: If questions are answered in a socially desirable manner.

Central Tendency: If many questions are answered as ‘neither agree nor disagree’.

Values shown in above chart are sten scores
Low Moderate High
Recommendation Based on Overall Performance

Cautiously Recommended


Customer Service Orientation: Likely to fulfil customer requirements by providing them with excellent services.

Accountability: Likely to hold oneself accountable and accept responsibility for one's actions and decisions.

Resilience: Likely to have a strong coping mechanism to be able to endure stressful situations.

Areas of Development

Problem Solving: Needs to be able to reason and provide systematic solution to a given problem. Also needs to be able to evaluate different alternatives to the problem in a step by step manner to select the best solution.

Verbal Ability: Needs to be able to use a right word at the right time and carefully formulate sentences. Also needs to be able to communicate and express his/her thoughts effectively.

Drive for Results: Needs to work towards achieving one's targets and goals, more effectively and efficiently.

Personal Attributes
Values shown in above chart are sten scores
Low Moderate High
Accountability: High

Likely to hold oneself accountable for the actions taken by oneself. Likely to take one's duties and responsibilities seriously. May be able to hold oneself accountable to complete the assigned task. May be able to understand one's mistakes and may rectify them immediately. Likely to execute one's work without seeking any guidance from others.

Resilience: High

Likely to deal effectively with pressure and display emotional resilience. Likely to be calm and poised and may get discouraged by setbacks, often putting sufficient effort to ensure timely and efficient completion of tasks. May not find it very difficult to be optimistic and is likely to maintain optimal performance during difficult situations. May be able to perform efficiently in a competing and challenging work environment. Likely to use appropriate coping strategies to deal with several stressful tasks or situations at work.

Self Confidence: Moderate

Somewhat likely to be confident about one’s own abilities. Moderately likely to believe in one's ability to achieve desired objectives and may occasionally try beat one's own performance expectations. Somewhat likely to compete with others to prove one's capabilities.

Work Orientation
Values shown in above chart are sten scores
Low Moderate High
Following Work Procedures: High

Likely to adhere to the rules and regulations placed by the organization, carefully. May be able to follow instructions or directions in order to complete the assigned tasks effectively. Likely to be aware of the consequences of adherence and non adherence to the organization's rules and regulations. Likely to carefully check work processes, in order to ensure delivery of quality output.

Drive for Results: Moderate

Somewhat likely to be intrinsically motivated to work on given tasks wholeheartedly. Moderately likely to consistently work towards delivering desired results and may at times ensure that whatever one takes up is completed successfully. Somewhat likely to try out new strategies to accomplish challenging goals, and may at times remain focused on achieving one's targets, despite obstacles.

Interpersonal Skills
Values shown in above chart are sten scores
Low Moderate High
Customer Service Orientation: High

May be able to understand and promptly deliver on customer's expectations and requirements. Likely to ask relevant questions and gather data in order to ascertain more information and better understand the customer's needs and requirements. Likely to ensure that customer requirements are met perfectly in the first time itself. May deal with customer queries, requests and complaints in an efficient manner. Likely to focus on continuously providing excellent customer services.

Influence: Moderate

Somewhat likely to be good at influencing others. Moderately likely to provide necessary arguments to win over the other party. May at times be able to convince others of one's thoughts and viewpoints by answering questions effectively. Moderately likely to be concerned about others' perspectives and addresses them before they can bring it up themselves.

Sales Aptitude
Values shown in above chart are sten scores
Low Moderate High
Problem Solving: Low

The candidate is unlikely to have effective problem solving skills. He/she is unlikely to identify and analyse an existing problem or look for suitable replacements, substitutes or solutions. He/she is likely to have very poor reasoning skills and may not be able to contemplate between positive and negative solutions to a problem.

Numerical Ability: Moderate

The candidate is moderately likely to perceive and process numbers and related symbols to perform basic arithmetic operations and perform estimates. He/she may have moderate level of speed in making analysis or assessments based on given information and moderate level of concentration in solving problems.

Verbal Ability: Low

The candidate is unlikely to have a good vocabulary. He/she may be very poor at proper usage of grammar and punctuation. He/she may face problems in understanding word meanings, word relationships and also in interpreting detailed information.

Test Log