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Privacy Policy

At Mettl, we respect your need for online privacy and protect any Personal Information that you may share with us, in an appropriate manner. Our practice as regards to the use of your Personal Information is as set forth below in this Privacy Policy. As a condition to use of Mettl Services, you consent to the terms of the Privacy Policy as it may be updated from time to time. In the event of a material change, we shall notify you via email or by means of a prominent notice on the website prior to the change becoming effective . This Privacy Policy applies exclusively to www.mettl.com.

This Privacy Policy explains what information Induslynk Training Services Private Limited ("Induslynk" or "Mettl" or "Mettl.com" or we), owners of the domain www.mettl.com, collects on http://www.mettl.com and internet tools accessible from this web site ("Web Site"), how Mettl uses that information, your choices regarding our use of your personal information and how you can access and update this information and this Web Site's other privacy practices. This Privacy Policy only covers information collected at this Web Site, and does not cover any information collected at any other web site or offline by Mettl, our affiliates or any other company (unless specifically stated). Please read this Privacy Policy carefully.

TRUSTe European Safe Harbor certification

Induslynk Training Services Private Limited has received TRUSTe's Privacy Seal signifying that this Privacy Policy and our practices have been reviewed for compliance with the TRUSTe program viewable on the validation page available by clicking the TRUSTe seal. The TRUSTe certification covers only our collection, use and disclosure of information we collect through our Web site, www.mettl.com and our service platform http://tests.mettl.com. The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged Induslynk Training Services Private Limited.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe here

Induslynk Training Services Private Limited complies with the U.S. - E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Induslynk Training Services Private Limited has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Induslynk Training Services Private Limited's certification, please visit http://www.export.gov/safeharbor/

INFORMATION COLLECTED

We collect two kinds of information from you: non-personal information and personal information.

Personal information is information we collect through this Web Site that we can use to specifically identify you, and may include your:

  • name, telephone number and e-mail address
  • credit card or similar information
  • past employment history
  • information you provide in online tests, including responses to test questions

We collect personal information from you through the Web Site only when you voluntarily share it with us, such as when you fill out a registration form, an online survey, or send us an e-mail; if you choose to purchase a product or apply for a job with us or our clients; or when you use one of our online forms.

Non-personal information is information we collect through this Web Site that does not identify you by name or as an individual person. It may include information like:

  • the type of web browser software your computer uses;
  • pages your computer visited and date and time your computer accessed our pages;
  • personal information that has been de-identified; and
  • the IP (internet protocol) address associated with your computer.

We also proctor tests using webcam. We may capture live images through the web camera enabled tests. This is to prevent candidates from navigating away from the test window while the exam is ongoing. Also, to prevent impersonation and use of unfair means.

You have the right to request the modification or deletion of any personal information retained by Mettl that is inaccurate, except that information relating to your test scores and performance, as set forth below. (You may request for modification or deletion of any personal information by emailing our Customer Support at privacy@mettl.com or by contacting us by telephone or postal mail at the contact information listed below . You understand that Mettl, in its sole discretion, will determine whether personal information should be modified or deleted. We will respond to your request to access within 30 days).

We use this information, which does not identify individual users, to analyze trends, to administer the Web site, to track user's movements around the Web site and to gather demographic information about our user base as a whole.

Cookies and Other Tracking Technologies

We collect non-personal information from your computer's web browser. A cookie is an information file that the Web Site places on your computer for record keeping and site navigation purposes. The cookie placed on your computer by the Web Site does not store your name, e-mail address or any other personal information about you. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. We use session cookies to make it easier for you to navigate our Web site. A persistent cookie remains on your hard drive for an extended period of time. We set a persistent cookie to store your corporate logo, so that you may see it across pages. Your browser software can be set to reject cookies, including the cookie from our Web Site. However, please note that if you reject our cookies, you will not be able to use this Web Site

  • Web Beacons / Gifs

Our third party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Pixel), that help us better manage content on our Web site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We sometimes tie in the information gathered by clear gifs to our customers personal information to send mailers.

  • Flash LSOs

We use local shared objects, also known as Flash cookies, to store your preferences such as volume control or display content based upon what you view on our Web site to personalize your visit. Third Parties, with whom we partner to provide certain features on our Web site or to display advertising based upon your Web browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies click here:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#117118

  • 3rd Party Tracking

The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our Privacy Policy. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use session ID and persistent cookies to make it easier for you to navigate our Web site.

  • Behavioral Targeting / Re-Targeting

We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personal information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking Here . Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

(Google AdSense/Adwords) We use Google Adwords only to publish ads on this Web site. When you view or click on an ad a cookie will be set to help better provide advertisements that may be of interest to you on this and other Web sites. You may opt-out of the use of this cookie by visiting Google's™ Advertising and Privacy page: http://www.google.com/privacy_ads.html

USE AND DISCLOSURE OF INFORMATION

We do not restrict the ways that we use or disclose non-personal information. We will use non-personal information from you to help us make this Web Site more useful to users and for other business purposes. We do not link this automatically-collected data, which does not identify individual users, to personal information.

For instance, we may use non-personal information to:

  • create reports to develop programs, products, services or content
  • customize the information or services that are of interest to you, or
  • share it with or sell it to third parties

We may use personal information we collect from you through this Web Site:

  • to respond to your requests, including your request to be evaluated for possible employment opportunities;
  • to provide you with products or services that you request;
  • to provide you access to Mettl's products or services;
  • to develop records, including records of your personal information;
  • for analytical purposes and to research, develop and improve programs, products, services and content;
  • To remove your personal identifiers (your name, e-mail address, social security number,tcc). In this case, you would no longer be identified as a single unique individual. Once we have de-identified information, it is non-personal information and we may use and treat it like other non-personal information;
  • contact you regarding any problems or questions we have relating to your use of the Web Site, or, in our discretion, notify you of changes to our Privacy Statement, Terms of Use or other policy or terms that affect you or your use of the Web Site;
  • to enforce this Privacy Statement or the Terms of Use;
  • to protect our rights or property;
  • to protect someone's health, safety or welfare; or
  • To comply with a law or regulation, court order or other legal process.

SHARING PERSONAL INFORMATION WITH THIRD PARTIES

Unless otherwise disclosed in this Privacy Policy or at the time you provide your information, Mettl will only share your personal information with third parties under the following limited circumstances; we do not sell your personal information to third parties:

  • We may share the personal information you provide with the organization to which you are applying for a job, and with any of its suppliers who are involved in the application process.
  • We may also share your personal information with our parent, subsidiary, or affiliated companies (Related Companies) for our or their internal business purposes; but we do not share this information for their independent marketing purposes.
  • In the ordinary course of business, we also will share some personal information with companies that we hire to perform services or functions on our behalf. For example, we may use different vendors or suppliers to process your credit card information, to manage our contact us chat service or to ship you products that you order from the Web Site. In such cases those third parties may have access to your personal information in order to provide the services on our behalf and will not use it for any other purposes.
  • Some of our pages utilize framing techniques to serve content to from our partners while preserving the look and feel of our Web site. Please be aware that you are providing your personal information to these third parties and not to http://mettl.com.
  • We may cooperate with law enforcement authorities in investigating and prosecuting Web Site users who violate our rules or engage in behavior which is harmful (or illegal) to other users. Mettl may transfer and disclose information about our users, including personal information, to enforce this Privacy Policy and the other rules about your use of this Web Site, protect our rights or property, protect someone else's safety or welfare, or comply with a law or regulation, court order or other legal process.
  • Mettl reserves the right to disclose and transfer user information, including personal information, in connection with a corporate sale, merger, dissolution, or acquisition, or similar transaction. In such cases, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information .

RETENTION AND YOUR CHOICES AND ABILITY TO ACCESS PERSONAL INFORMATION

Mettl provides individuals reasonable opportunity to access and update their personal information, subject to the qualifications noted below. You have the right to obtain confirmation from Mettl that we have retained personal information about you, as well as a written description of the nature of that personal information, the purposes for which it is being used, the sources of the personal information and a list of the recipients with whom we have shared your personal information. You also have the right to request the modification or deletion of any personal information retained by Mettl that is inaccurate. Please contact us at the address appearing below to inquire about your personal information. Mettl reserves the right to charge a modest fee for providing you access to your personal information.

Even if you are no longer registered, we will maintain copies of your information in our internal records, systems, and databases. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements . We will continue to treat your personal information in accordance with this Privacy Policy.

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at privacy@mettl.com.

Test Takers: Please note that test scores reflect a Test Taker's performance at a particular time, and neither your responses nor your score can be changed after the fact. Similarly, certain information you provide in preliminary question forms completed prior to or following a test session are immediately disclosed to the Test Administrator. Upon reasonable request, Mettl will provide you an opportunity to access and update your personal information that we have on file. We recommend, however, that you follow up as well with your Test Administrator to update the personal information held on file by that entity. Please check the Test Administrator's privacy policy for details on its information collection and use practices.

Employees: Mettl permits employees to access and update the employee's personal information as permitted by law. Please contact your local Human Resources Representative for details on accessing and updating your personal information.

E-mail: legal@mettl.com

LINKS TO OTHER ONLINE RESOURCES

LINKS TO OTHER ONLINE RESOURCES This Web Site may contain links to other online resources. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of online resources operated by others. This Privacy Policy does not apply to any other online resources where a link to this Privacy Policy does not appear. We are not responsible for the performance of sites operated by third parties or for your business dealings with them. Therefore, whenever you leave this Web Site we recommend that you review each site's privacy practices and make your own conclusions regarding the adequacy of these practices.

BLOG

Our Web site offers publicly accessible blogs or community forums. The blog is managed by a third party application that may require you to register to post a comment. We do not have access or control of the information posted to the blog. You will need to contact or login into the third party application if you want the personal information that was posted to the comments section removed. To learn how the third party application uses your information, please review their privacy policy.

TESTIMONIALS

We display personal testimonials of satisfied customers on our Web site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at privacy@mettl.com .

REFERRALS

If you choose to use our referral service to invite a user about our Web site, we will ask you for your friend’âs name and email address. We will automatically send your friend's a one-time email inviting him or her to visit the site. Induslynk Training Services Private Limited stores this information for the sole purpose of sending this one-time email and tracking the success of our invite user program. Your friend may contact us at privacy@mettl.com to request that we remove this information from our database.

COLLECTION AND USE OF 3RD PARTY PERSONAL INFORMATION

You may also provide personal information about other people, such as their name and email address. This information is only used for the sole purpose of completing your request or for whatever reason it may have been provided.

SOCIAL MEDIA WIDGETS

Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our Web site. These Features may collect your IP address, which page you are visiting on our Web site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Web site. Your interactions with these Features are governed by the privacy policy of the company providing it.

CONSENT TO TRANSFER

This Web Site is operated in India. If you are located in the United States, European Union, Canada or elsewhere outside of India, please be aware that any information you provide to us will be transferred to India. By using the Web Site or providing us with your information, you consent to this transfer.

SECURITY

We have implemented commercially reasonable electronic, physical and procedural safeguards designed to help protect against the loss, unauthorized access or disclosure, alteration or destruction of the information under our control. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). Certain features of our Web Sites may require you to use an access code, password or similar unique identifier. You are responsible for protecting the secrecy of your account information. Mettl recommends that you use the latest browsers so as to take advantage of advances in security technology. Although we strive to protect your encrypted information, no data transmission over the Internet is completely secure. There is some risk associated with any data transmission, including the risk that personal information may be intercepted in transit. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at legal@mettl.com

INFORMATION RELATED TO DATA COLLECTED FOR OUR CLIENTS THROUGH THE SERVICE

Induslynk Training Services Private Limited collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal information it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.

Induslynk Training Services Private Limited has no direct relationship with the individuals whose personal information it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his/her query to the Induslynk Training Services Private Limited's Client (the data controller). If requested to remove data we will respond within 30 days.

We will retain personal information we process on behalf of our Clients for as long as needed to provide services to our Client. Induslynk Training Services Private Limited will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

ACCEPTANCE & PRIVACY POLICY CHANGES

By using this Web Site, you accept our privacy practices, as outlined in this Privacy Policy. Mettl reserves the right to modify, alter or otherwise update this Privacy Policy at any time. We will post any new or revised policies on the Web Site. However, Mettl will use your personal information in a manner consistent with the Privacy Policy in effect at the time you submitted the information, unless you consent to the new or revised policy.

CONTACT US

If you have questions or concerns about this Privacy Policy, please contact us through the information below:

Induslynk Training Services Private Limited
Mettl, B-401, Global Business Park, MG Road,
Gurgaon, Haryana, India, 122002
+91 - 124 - 3220914 (Office)
+91 - 92666 - 38808 (Sales)
+91 - 82878 - 03040 (Support) Email: privacy@mettl.com

The EFFECTIVE DATE of this Privacy Policy is: March 1st, 2014.