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  |   India

Achieving exam integrity: How a leading institute scaled remote assessments using Mercer’s AI + human proctoring solution

The client, established in 1961, is India’s leading management institution and one of the most respected business schools globally.

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Industry:

Education

Use case:

Online proctoring platform

What the client achieved:

200+ online exams conducted with improved exam integrity

40 students participated, each appearing in 4–5 remote assessments


Business challenges

The customer experienced multiple setbacks when conducting online exams via Zoom. The key concern was inadequate monitoring, which raised concerns about cheating and impersonation. It was also crucial to maintain trust and credibility with faculty, students, and stakeholders.

The solution

The solution: Mercer’s Proctoring Platform

To address these concerns, Mercer Assessments deployed a comprehensive proctoring platform with a solution that combined the strength of AI proctoring with the precision of human oversight.

Impact

  • 200+ online exams conducted with improved exam integrity
  • 40 students participated, each appearing in 4–5 remote assessments
  • A consistent, stress-free exam environment for both proctors and test-takers
  • High satisfaction among faculty, program coordinators, and students

Looking ahead

Encouraged by the success of the post graduate program’s online exams, Mercer Assessments is looking to collaborate further with the client to enhance the experience and uphold the highest standards of integrity, ensuring that the exam model is future-ready and scalable.

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