Report Section
Mettl Store Mall Restaurant Manager Assessment - Arabic
Test Taker Details
S
Sample
عنوان البريد الإلكتروني: sample@mettl.com
Response Style
Response Style Genuine
Explanation of Response Style:
Genuine
If questions are answered in a sufficiently varied manner.
Social Desirability
If questions are answered in a socially desirable manner for more than 60% of the questions.
Central Tendency
If more than 60% of the questions are answered as ‘neither agree nor disagree’.
Acquiescence
If questions are answered in a ‘strongly agree’ or ‘agree’ manner for more than 60% of the questions.
EXECUTIVE SUMMARY
Key Competencies
Customer Service Orientation
Moderately likely to be flexible or adjusting towards changes taking place in the organization.
Team Player
May not be a very good team player.
Flexibility
May less often be able to efficiently solve problems and make productive decisions.
Problem Solving and Decision Making Skills
Likely to be less efficient at understanding customers' needs and requirements and may not always respond in an appropriate and prompt manner.
Strengths
Awareness of cultural processes
Likely to be well aware of the organization's culture and processes.
Ethical
Likely to be Reliable, strictly follows rules and policies.
Red Flags
Time Management
May not be able to manage one's time effectively.
Areas of Development
Time Management
Learn to be organized and prioritize & schedule tasks to manage one's time effectively.
Problem Solving and Decision Making Skills
Needs to be unconventional, inquisitive and deliberate when dealing with problems or making decisions.
People Management
Learn to take initiatives and be assertive and confident when dealing with others.
EXECUTIVE SUMMARY
Organization Skills:
Values shown in above chart are percentiles
1. Organization Skills:
Customer Service Orientation: Moderate
Fairly likely to deal with customer queries, requests and complaints. Somewhat likely to be able to identify potential clients and provide quality service to current clients. May occasionally understand and deliver according to a client's expectations and requirements. May at times be willing and able to modify one's work style and adapt as per the clients.
Process Orientation: Low
Not very likely to be driven by a sense of duty and commitment to one’s work leading to a lack awareness of the processes and systems governing the organization. May not adhere to the rules and regulations placed by the organization carefully and may seldom carry out tasks following the established procedures.
Time Management: Very Low
Not likely to have the ability to prioritize tasks & manage one’s time effectively by deliberating and thinking through them carefully and systematically. Is not methodical, meticulous and self-disciplined while carrying out and managing one's work.
EXECUTIVE SUMMARY
Personal Attributes:
Values shown in above chart are percentiles
2. Personal Attributes:
Trustworthy: Moderate
Likely to be seen as being somewhat diligent, confident and responsible towards one’s work. Can occasionally be relied upon to complete tasks in a meticulous and persistent manner while cautiously thinking through one’s decisions and actions. Moderately likely to adhere to ethics and rules.
Awareness of cultural processes: High
Likely to be capable and motivated , constantly striving to perform better and achieve excellence. Looks for opportunities to gain more knowledge and insight about one's organization and its policies, procedures and work environment. Keeps oneself up to date.
Flexibility: Low
Somewhat Not likely to be open to changes taking place in the organization and is not very comfortable working with and trying out new activities and experiences. Is not very knowledgeable of how to effectively deal with change and can't adapt easily as is not very open minded and appreciative of new ideas which can contribute positively to work and working environment.
Ethical: High
Likely to adhere to moral and ethical imperatives to fulfill obligations so much that the focus on results is also driven by a sense of duty to those for whom one is working. Can be relied upon to carry out assignments efficiently. Not very likely to compromise on professional ethics and policies to complete tasks, even when it is inconvenient.
Team Player: Moderate
Somewhat likely to be a good team player, with a moderate ability of having harmonious and cooperative relationships with team members by being somewhat trusting and attuned to their emotions. Can occasionally understand and appreciate individual differences among team members and may adjust one's work style accordingly. Is at times honest and straightforward and can at times correctly assess and utilize the strengths of all the team members while completing a task.
Stress Management: Moderate
Somewhat likely to deal in an effective manner with pressure by being calm and poised. May not always get discouraged by setbacks. Can at times cope with workplace stress by being optimistic.
EXECUTIVE SUMMARY
Leadership Skills:
Values shown in above chart are percentiles
3. Leadership Skills:
People Management: Low
Not very likely to be highly skilled at managing a group as is not very open to working with people with different perspectives and is not very considerate towards others views as well as needs. May rarely trust others and can seldom correctly assess their motivations. May not be able to lead a group in tough times as displays somewhat irresponsible behavior and can rarely take initiatives.
Problem Solving and Decision Making Skills: Low
Not very likely to be focused or pay keen attention to the details of a situation. May be somewhat unable to analyze a problem, identify its causes and choose an appropriate solution from alternatives. Likely to leave tasks pending and has a relaxed approach to work. May be somewhat unable to utilize learnings from past experiences to solve current problems.
Interpersonal Skills: Moderate
Moderately likely to be capable of identifying and understanding the dynamics of the organization, as is somewhat amiable and enjoys working and interacting with people. Is often seen as sociable, sympathetic and honest, somewhat willing to lend an ear to others as well as share one’s own ideas with others. May often work efficiently with others as is moderately accepting and trusting.
Analytical Ability: Moderate
Somewhat likely able to identify and assess the underlying assumptions in a critical situation, explore an issue from all aspects, making decisions solely based on the relevance of an argument and draw a conclusion logically based on all the relevant information.
