Report Section
Mettl FMCG Sales Executive Assessment
Test Taker Details
S
SJ
Email Address: trial@mettl.com
How to Interpret the Report?
Response Style
Response Style Genuine
Explanation of Response Style:
Genuine
If questions are answered in a sufficiently varied manner.
Social Desirability
If questions are answered in a socially desirable manner.
Central Tendency
If many questions are answered as ‘neither agree nor disagree’.
EXECUTIVE SUMMARY
Your Sales Personality Style
The Passionate (Hard Worker)
Shows up early, stays late, and always goes the extra mile. Likely to make more calls in an hour and conduct more visits in a week than just about anyone else in the team.
Recommendation based on Sales Knowledge
Not Recommended
Strengths
No actionable Insights
Areas of Development
Greeting
Low
Qualifying Needs
Low
Presentation
Low
Recommendation based on Sales Personality
Cautiously Recommended
Strengths
Process Orientation
Likely to be aware of and adheres to the organization's processes, practices and standards.
Taking Accountability
Holds oneself accountable for high quality work and complies with rules and policies.
Impact and Influence
Can convince and influence others to accept a desired course of action.
Areas of Development
Information seeking
Needs to learn to efficiently gather and organize information.
Customer Service Orientation
Needs to form long term relationships with the customers by being attentive and understanding of their needs.
Effective communication
Needs to seek first to understand others by being more attentive and to learn to communicate more effectively.
YOUR SALES PERSONALITY STYLE
1
The Passionate (Hard Worker)
Show up early, stay late, and always go the extra mile. Likely to make more calls in an hour and conduct more visits in a week than just about anyone else on the team.
Common Traits
• Strong willed and Dutiful
• Highly Responsible
• Persevering
• Punctual
• Hardworking
Potential Blind Spots
Key Motivators
Organizational/ Role Fitment
Sales Knowledge:
Values shown in above chart are sten scores
1. Sales Knowledge:
Greeting: Low
Not very likely to be skilled at greeting customers or agents in a sincere or enthusiastic manner to make them feel warm and welcomed when initiating a conversation.
Establishing a Relationship: Low
May not have the ability to develop rapport with prospective customers or agents so as to make them feel comfortable or develop a sense of mutual trust and respect. Not very likely to be able to remove mental barriers that a customer or agent might have before any association.
Qualifying Needs: Low
May not be able to correctly assess the interest levels of the customers or identify their needs and requirements. May not be capable of ascertaining which products/schemes/plans would be best suited for the customer based on their needs and expectations.
Presentation, Demonstration and Information: Low
Not very likely to have the required skills to present the product's/scheme's/plan's features and benefits to the customer in an engaging and confident manner. May not be able to discuss the options available to the customer with the product in a manner that is appealing. May not be capable of demonstrating the product usage or functionality in a convincing and honest manner.
Transforming Interest to Desire: Low
May not have the ability to appeal to the customers' needs, in ways that convince them that the product being offered will satisfy and fulfil their requirements and will lead them to purchase the product/scheme/plan.
Overcoming Objections: Low
Not likely to be calm when dealing with customers' objections. May not be able to address the customer's doubts and queries in a competent manner to ensure clarity and transparency in the purchase transaction.
Closing: Low
May not be able to accurately judge the situation or decide when it is time to stop selling the product and close the sale. Not likely to be able to successfully finalize negotiations and reach a mutually satisfying decision.
SALES PERSONALITY
Self Management:
Values shown in above chart are sten scores
2. Self Management:
Self-Control: Moderate
Often likely to be attuned to one’s emotions and feelings, fairly capable of handling one’s emotions and controlling impulses during tough times. May at times remain calm and not always gets frustrated, when under pressure.
Self-confidence: High
Likely to be capable and efficient, having confidence in one’s own skills and abilities. Can be seen as an independent and assertive individual, with the ability of taking initiative and guiding others during challenging times. Likely to be open and willing to work in situations involving uncertainty and risk.
Stress Tolerance: High
Likely to deal effectively with pressure by being calm and composed and not getting discouraged by setbacks, putting sufficient effort to ensure timely and efficient completion of tasks. Likely to remain optimistic and not give up even if unsuccessful in some deals. Can actively cope with workplace stress.
Achievement Orientation: Moderate
Often likely to be comfortable handling tasks that involve risks. Fairly likely to be intrinsically motivated and at times driven to achieve excellence. May sometimes set high standards for self and others in the team. Occasionally tries to work out of his/her comfort zone. Sometimes likely to rely on others to set deadlines and standards while at times, takes one's own call.
Learning Agility: Moderate
Moderately likely to have the ability to reflect on experience, to learn from one's own and others' successes and failures and to use this learning in future. Is sometimes willing to seek out challenging experiences and opportunities to develop. Occasionally applies new concepts, strategies, behaviors and knowledge to novel problems. May also at times, use conventional approaches to handle problems.
Taking Accountability: High
Likely to be methodical, systematic and organized when carrying out tasks. Holds self and others accountable for high quality and cost-effective results. Is self-disciplined and motivated in one’s approach to work; determines objectives, sets priorities and follows through one’s plan to effectively complete tasks. Has a strong sense of duty and complies with established systems and rules. Likely to be goal driven and target oriented. Likely to proactively identify ways to contribute to the organizational goals and missions. Likely to achieve results without needing reminders from others. Focuses one's energy on the desired goal and target.
Effective communication: Moderate
Often likely to be seen as being straightforward and open with team members as well as clients, providing information sought in a timely and accurate manner. Often takes others' perspectives into account during communication. Occasionally is able to understand the non verbal cues of the speaker and acts accordingly. May occasionally communicate important information in a transparent manner among stakeholders.
SALES PERSONALITY
Managing the Sales Process:
Values shown in above chart are sten scores
3. Managing the Sales Process:
Taking Initiatives: Moderate
Often likely to be open to new experiences and opportunities and is fairly capable of taking new initiatives at the workplace. Is usually flexible and self-driven when dealing with novel ideas. Can occasionally express one's own views and convince and direct others when needed.
Information seeking: Low
Less often likely to be efficient at methodically gathering and organizing information and facts needed for solving work related problems and making effective decisions. Does not proactively attempts to keep oneself up to date by seeking out opportunities to acquire more knowledge, exploring new ideas and being characteristically self-disciplined and motivated.
Result orientation: High
Likely to be responsible at the workplace. Actively works to ensure desired results without compromising on the quality of work. Likely to bring perfection and precision into one's work. Has the ability to utilize available resources in a profitable manner. Likely to set challenging goals for oneself and others.
Perseverance: Moderate
Often likely to be determined to set high personal standards and to achieve results. Frequently likely to maintain balance and calm in the face of adverse conditions, to overcome problems. At times, focuses on channeling effort towards achieving goals. Occasionally accepts responsibility for 'owning' challenges, structuring tasks, implementing plans, completing projects to meet customer and business requirements. Is fairly flexible, sometimes works hard to achieve the desired outcome in different circumstances.
Process Orientation: High
Likely to be driven by a sense of duty and commitment to one’s work leading to awareness of the processes and systems governing the organization. Adheres to the rules and regulations placed by the organization and carries out tasks by following the established standards and procedures.
SALES PERSONALITY
Managing the Customer Relationship:
Values shown in above chart are sten scores
4. Managing the Customer Relationship:
Impact and Influence: High
Can persuade others to take desired action. Likely to be able to identify and utilize the factors that might influence others to take a particular action. Likely to be able to convince others and has the ability to be a tactful negotiator.
Understanding Customers' needs: Moderate
Often likely to be able to recognize and understand customers' needs and feelings by being fairly attuned to customers' emotions. Is quite amiable and considerate of others’ feelings when making decisions and can at times accurately assess customers' needs, motivations and passions.
Customer Service Orientation: Low
May not always be able to deal with customer queries, requests and complaints. Less often likely to be able to identify potential clients and seldom provides quality service to current clients. May not always be able to understand and deliver according to client's expectations and requirements. Somewhat unlikely to modify one's work style and rarely adapts as per the clients.
TOP CAREER MOTIVATORS
No actionable Insights
