Report Section
Mettl B2C Sales Potential (Experienced) - ARABIC
Test Taker Details
S
Sample
عنوان البريد الإلكتروني: sample_report@mettl.com
Response Style
Response Style Genuine
Explanation of Response Style:
Genuine
If questions are answered in a sufficiently varied manner.
Social Desirability
If questions are answered in a socially desirable manner for more than 60% of the questions.
Central Tendency
If more than 60% of the questions are answered as ‘neither agree nor disagree’.
Acquiescence
If questions are answered in a ‘strongly agree’ or ‘agree’ manner for more than 60% of the questions.
EXECUTIVE SUMMARY
Recommendation based on Sales Knowledge
Moderately Recommended
Strengths
None
Areas of Development
Overcoming Objections
Moderate
Presentation, Demonstration and Information
Moderate
Transforming Interest to Desire
Moderate
Recommendation based on Sales Personality
Not Recommended
Strengths
None
Areas of Development
Influencing others
Needs to develop convincing and influencing skills.
Taking initiatives
Needs to be prompt and driven when responding to sales opportunities.
Achievement Orientation
Needs to take full and complete responsibility for one's actions, interactions, circumstances and decisions. Needs to set high standards.
SALES KNOWLEDGE:
Values shown in above chart are percentages
1. SALES KNOWLEDGE:
Greeting: Moderate
Likely to be moderately skilled at greeting the customers in a sincere as well as enthusiastic manner to make them feel warm and welcomed when they enter the establishment/store.
Establishing a Relationship: Moderate
Is somewhat able to develop a rapport with prospective customers so as to make them feel comfortable & develop a sense of mutual trust and respect. May at time be able to remove mental barriers that a customer might have when entering the store.
Qualifying Needs: Moderate
Can at times assess the interest levels of the customers as well as identify their needs & requirements. Is somewhat capable of ascertaining which products would be best suited for the customer based on their needs & expectations.
Presentation, Demonstration and Information: Moderate
May occasionally be able to present the product features & benefits to the customer in an engaging & confident manner. May at times succeed at discussing the options available to the customer with the product in a manner that is appealing, . Is somewhat capable of demonstrating the product usage & functionality in a convincing & honest manner .
Transforming Interest to Desire: Moderate
Is somewhat able to arouse desire in the customer & appeal to their needs in ways that convinces them that the product being offered will satisfy & fulfill their requirements and will lead them to purchase the product.
Overcoming Objections: Moderate
Somewhat likely to be calm when dealing with customers' objections. May at time be able to address the customer's doubts & queries in a competent manner to ensure clarity & transparency in the purchase transaction.
Closing: Moderate
Is moderately able to accurately judge the situation & decide when it is time to stop selling the product & close the sale. Somewhat likely to be able to successfully finalize negotiations & reach a mutually satisfying decision.
SALES PERSONALITY
Self-Management:
Values shown in above chart are percentiles
2. Self-Management:
Self-control: Moderate
Often likely to be attuned to one’s emotions and feelings, fairly capable of handling one’s emotions and controlling impulses during tough times. May at times remain calm and not always gets frustrated, when under pressure.
Self-confidence: Very Low
Rarely likely to be capable and efficient, seldom displays confidence in one’s own skills and abilities. May not come across as an independent and assertive individual. Is rarely able to take initiative and guide others during challenging times. Rarely likely to be open and willing to work in situations involving uncertainty and risk.
Stress Tolerance: Moderate
Often likely to deal effectively with pressure by being calm and composed and not getting discouraged by setbacks, may try to put effort to ensure timely and efficient completion of tasks. May at times remain optimistic and not give up even if unsuccessful in some tasks. May not always be able to cope with workplace stress and sometimes become passive when faced with it.
Achievement Orientation: Very Low
Rarely likely to be comfortable handling tasks that involve risks. Seldom likely to be intrinsically motivated and driven to achieve excellence. Rarely sets high standards for self and others in the team. May tend to work within his/her comfort zone only. Most likely to rely on others to set deadlines and standards than taking one's own call.
Learning Agility: Moderate
Often likely to have the ability to reflect on experience, to learn from one's own and others' successes and failures and to use this learning in future. Is sometimes willing to seek out challenging experiences and opportunities to develop. Occasionally applies new concepts, strategies, behaviors and knowledge to novel problems. May also at times, use conventional approaches to handle problems.
SALES PERSONALITY
Managing the Sales Process:
Values shown in above chart are percentiles
3. Managing the Sales Process:
Result Orientation: Low
Less often likely to have a responsible attitude at the workplace. Does not always actively work to ensure desired results and may at times even compromise on the quality of work. Rarely likely to bring perfection and precision into one's work. Is unable to always utilize available resources in a profitable manner. Less likely to set challenging goals for oneself and others.
Process Planning and Execution: Low
Less often likely to have an ability to distinguish between points and may struggle to put across one's opinions using coherent perspectives. May not be very good at planning processes and strategies. Less often likely to take end to end ownership of team goals. Seldom provides support by hardly removing any obstacles and getting the team to continue with the same zeal and enthusiasm. Less often likely to provide delegation, direction and resources to team for executing the plans. May not always monitor progress against goals and deadlines.
Taking initiatives: Very Low
Rarely likely to be open to new experiences and opportunities and is not capable of taking new initiatives at the workplace. Is likely to be inflexible and not very self-driven when dealing with novel ideas. Cannot express one's own views or convince and direct others when needed.
Information seeking: Low
Less often likely to be efficient at methodically gathering and organizing information and facts needed for solving work related problems and making effective decisions. May not always attempt to keep oneself up to date by seeking out opportunities to acquire more knowledge, exploring new ideas and being characteristically self-disciplined and motivated.
Perseverance: Moderate
Often likely to be determined to set high personal standards and to achieve results. Fairly likely to maintain balance and calm in the face of adverse conditions, to overcome problems. At times, focuses on channeling effort towards achieving goals. Occasionally accepts responsibility for 'owning' challenges, structuring tasks, implementing plans, completing projects to meet customer and business requirements. Is fairly flexible, sometimes works hard to achieve the desired outcome in different circumstances.
SALES PERSONALITY
Managing the Customer Relationship:
Values shown in above chart are percentiles
4. Managing the Customer Relationship:
Empathy: Low
Less often likely to be able to recognize and understand others' needs and feelings, as is not always attuned to people's emotions. Does not come across as amiable and considerate of others’ feelings when making decisions and is seldom able to correctly assess people's motivations and passions.
Networking with people: Moderate
Often comes across as a warm and friendly person, having a mild interest in socializing and establishing contacts and relationships to develop work opportunities. Is fairly skilled at building networks and using them appropriately for professional growth, by occasionally being confident and accommodating in social situations.
Influencing others: Very Low
Rarely likely to be able to effectively persuade others to take desired action. Seldom able to identify and utilize the factors that might influence others to take a particular action. Rarely able to convince others or act as a tactful negotiator.
Customer Service Orientation: Moderate
Is fairly able to deal with customer queries, requests and complaints. Somewhat likely to be able to identify potential clients and provide quality service to current clients. May occasionally understand and deliver according to a client's expectations and requirements. May at times be willing and able to modify one's work style and adapt as per the clients.
SALES PERSONALITY
Business Acumen:
Values shown in above chart are percentiles
5. Business Acumen:
Market Awareness: Low
Less often likely to enjoy intellectual pursuits and seldom seeks out opportunities to acquire more knowledge and understanding of the business needs. Less often likely to demonstrate interest in understanding the business processes and environment. May not be highly driven and rarely aspires to achieve significant results by being proactive and deliberate, seldom working towards seeing how the customer’s requirements can be met and which solution fits into their needs. Is not very competent or organized and does not always systematically plan for projects. Less often likely to scan the market conditions, economic environment, competitive landscapes and seldom tries to understand their impact on the organization's overall goals.
Strategic Alignment: Moderate
Likely to occasionally develop networks and builds alliances; occasionally collaborates across boundaries to build strategic relationships and achieve common goals. Likely to at times implement strategic objectives and occasionally develops metrics to assess attainment of work unit goals. Often likely to develop project teams and sometimes staffs plans based on strategic objectives. Often likely to ensure that the team objectives are consistent with strategic plans. Often likely to align strategic goals, the business model and processes and the company's culture with key business purpose and core values.
Brand Building: Low
Less often likely to enhance the brand's equity by seldom communicating positively with customers about the products and services, and by rarely providing timely and efficient assistance to them. Less often likely to maintain the brand's position by failing to exceed customer expectations and not applying understanding of what customers need and value.
SALES PERSONALITY
Leadership Skills:
Values shown in above chart are percentiles
6. Leadership Skills:
Team Management: Moderate
Often likely to effectively manage team. Occasionally guides team efforts, tracks team progress, sometimes anticipates roadblocks and at times changes course as needed to achieve team goals. Occasionally sets and communicates clear goals for the team. Partially able to understand the individual differences and provides personal coaching, mentoring, training and uses learning and development approaches at times. Occasionally motivates and encourages team members to learn. Somewhat likely to be attuned to one's and others' emotions and may be capable of understanding and listening to other's problems. At times, provides meaningful feedback to team members to keep them on track toward common goals.
Negotiation and Persuasion Skills: Moderate
Likely to be fair at negotiating with and influencing others. Often likely to effectively articulate one's position and occasionally helps others understand the underlying issues and concerns. Likely to be fairly creative, at times thinks 'outside the box' to identify alternative solutions that meet the needs of all stakeholders such as customers and peers. Often likely to develop and use subtle strategies to persuade others, sometimes even in sensitive or high pressure situations.
Consultative Problem Solving and Decision Making: Moderate
Often likely to analyze problems effectively through brainstorming and sometimes makes appropriate decisions without missing deadlines or causing delays in service. Often likely to develop creative and effective solutions despite the absence of information and short time-frames. Often likely to solve problems and at times takes decisions through consulting other team members. Occasionally predicts the outcomes of alternatives to solve problems by consulting team members. Often likely to appropriately address the inter-relationships between issues.
Logical Thinking: Low
Less often likely to demonstrate the ability to design, analyze and evaluate information/problems to achieve a desired goal. Less often likely to be a good decision maker, may not always use wide range of information, based on some evidence. Not very likely to adequately analyze and evaluate evidence/statements/problems logically and may not come up with appropriate solutions. Less often likely to have an ability to distinguish between points and struggles to put across one's opinions using coherent perspectives. May not be very good at planning processes and strategies.
Leading by Example: Low
Less often likely to lead by example by not always modeling desired behavior. Less often likely to operate professionally at all times, only occasionally encourages professional standards in others and seldom addresses any breaches. Less often likely to 'walk the talk'. Less often likely to set the right example, seldom demonstrates character and rarely creates a winning culture so that people feel confident about themselves and their work.
TOP CAREER MOTIVATORS
1
Money and Incentives
Likely to consider materialistic gains as a motivator to work. Unlikely to shirk from mundane tasks, if attached to monetary benefits.
Probable Disadvantage
How to keep the person motivated?
TOP CAREER MOTIVATORS
2
Security and Stability
Needs to feel safe knowing that one can count on one's job for social and financial security. Likely to prefer a permanent and reliable job position.
