Report Section
Mettl B2C Sales Potential (Entry Level) - ARABIC
Test Taker Details
S
Sample
عنوان البريد الإلكتروني: sample_report@mettl.com
Response Style
Response Style Acquiescence
Explanation of Response Style:
Acquiescence
If questions are answered in a ‘strongly agree’ or ‘agree’ manner for more than 60% of the questions.
Genuine
If questions are answered in a sufficiently varied manner.
Social Desirability
If questions are answered in a socially desirable manner for more than 60% of the questions.
Central Tendency
If more than 60% of the questions are answered as ‘neither agree nor disagree’.
EXECUTIVE SUMMARY
Recommendation based on Sales Knowledge
Recommended
Strengths
Presentation, Demonstration and Information
Very High
Transforming Interest to Desire
Very High
Qualifying Needs
Very High
Areas of Development
Closing
Moderate
Greeting
Moderate
Overcoming Objections
Moderate
Recommendation based on Sales Personality
Not Recommended
Strengths
None
Areas of Development
Influencing Others
Needs to develop convincing and influencing skills.
Taking Initiative
Needs to be prompt and driven when responding to sales opportunities.
Problem Solving
Needs to learn to identify problems accurately and try out various solutions to achieve the best outcome.
SALES KNOWLEDGE:
Values shown in above chart are percentages
1. SALES KNOWLEDGE:
Greeting: Moderate
Likely to be moderately skilled at greeting the customers in a sincere as well as enthusiastic manner to make them feel warm and welcomed when they enter the establishment/store.
Establishing a Relationship: High
Has the ability to develop a rapport with prospective customers so as to make them feel comfortable & develop a sense of mutual trust and respect. Likely to be able to remove mental barriers that a customer might have when entering the store.
Qualifying Needs: Very High
Has a high ability to assess the interest levels of the customers as well as correctly identify their needs & requirements. Is highly capable of ascertaining which products would be best suited for the customer based on their needs & expectations.
Presentation, Demonstration and Information: Very High
Extremely likely to have the required skills to present the product features & benefits to the customer in an engaging & confident manner. Can easily discuss the options available to the customer with the product in a manner that is appealing. Is highly capable of demonstrating the product usage & functionality in a convincing & honest manner .
Transforming Interest to Desire: Very High
Has a high ability to arouse desire in the customer & appeal to their needs in ways that convinces them that the product being offered will satisfy & fulfill their requirements and will lead them to purchase the product.
Overcoming Objections: Moderate
Somewhat likely to be calm when dealing with customers' objections. May at time be able to address the customer's doubts & queries in a competent manner to ensure clarity & transparency in the purchase transaction.
Closing: Moderate
Is moderately able to accurately judge the situation & decide when it is time to stop selling the product & close the sale. Somewhat likely to be able to successfully finalize negotiations & reach a mutually satisfying decision.
SALES PERSONALITY
Self-Management:
Values shown in above chart are percentiles
2. Self-Management:
Self-control: Low
Somewhat unlikely to be attuned to one’s emotions and feelings, is less likely to be capable of handling one’s emotions and controlling impulses during tough times. Mostly unable to remain calm and poised; and gets frustrated when under pressure.
Self-confidence: Low
Somewhat unlikely to be capable and efficient, not having much confidence in one’s own skills and abilities. May not always come across as an independent and assertive individual. Is rarely able to take initiative and guide others during challenging times. Somewhat unlikely to be open and willing to work in situations involving uncertainty and risk.
Stress Tolerance: Low
Likely to get frustrated in difficult situations & gets discouraged by setbacks, not putting enough effort to ensure timely and efficient completion of tasks. Unlikely to remain optimistic and may give up if unsuccessful in some deals. Cannot always actively cope with workplace stress and may sometimes become passive when faced with it.
SALES PERSONALITY
Managing the Sales Process:
Values shown in above chart are percentiles
3. Managing the Sales Process:
Result Orientation: Low
Likely to have a somewhat irresponsible attitude at the workplace. Does not always actively work to ensure desired results and may at times even compromise on the quality of work. Unlikely to bring perfection and precision into one's work. Is unable to always utilize available resources in a profitable manner. Unlikely to set challenging goals for oneself and others most of the times.
Taking Initiative: Very Low
Unlikely to be open to new experiences and opportunities and is not capable of taking new initiatives at the workplace. Is likely to be inflexible and not very self-driven when dealing with novel ideas. Cannot express one's own views or convince and direct others when needed.
Information Seeking: Low
Likely to be not so efficient at methodically gathering and organizing information and facts needed for solving work related problems and making effective decisions. Doesn't attempt to keep oneself up to date by seeking out opportunities to acquire more knowledge, exploring new ideas and being characteristically self-disciplined and motivated.
Problem Solving: Low
Not likely to be skilled at always solving problems, as may not always be able to identify and understand patterns and relationships amongst events, situations and apply this knowledge to strategically solve work-related problems.
SALES PERSONALITY
Managing the Customer Relationship:
Values shown in above chart are percentiles
4. Managing the Customer Relationship:
Empathy: Moderate
Is somewhat likely to be able to recognize and understand others' needs and feelings by being moderately attuned to people's emotions. Is somewhat amiable and considerate of others’ feelings when making decisions and can at times accurately assess people's motivations and passions.
Networking with People: Low
Not always likely to come across as a warm and friendly person and may not always be interested in socializing and establishing contacts and relationships to develop work opportunities. Is not very skilled at building networks and using them appropriately for professional growth, as is not so confident and accommodating in social situations.
Influencing Others: Very Low
Likely to be unable to effectively persuade others to take desired action. Unlikely to be able to identify and utilize the factors that might influence others to take a particular action. Unlikely to be able to convince others or act as a tactful negotiator.
Customer Service Orientation: Moderate
Is moderately able to deal with customer queries, requests and complaints. Somewhat likely to be able to identify potential clients and provide quality service to current clients. May occasionally understand and deliver according to a client's expectations and requirements. May at times be willing and able to modify one's work style and adapt as per the clients.
Top Career Motivators
1
Competition and Challenge
Has the desire to prove oneself as the best at doing a task. Likely to be motivated to work harder when given opportunities to compete with others.
Probable Disadvantage
How to keep the person motivated?
Top Career Motivators
2
Power
Likely to be more efficient when work involves decision making. Enjoys taking up responsibility for people and resources.
