Skill Mapping Of Saudi Arabian Government Body

Mettl came up with accurate assessments to identify skill gaps basis which the client was able to create a highly customized and targeted learning and development plan for its workforce.

Industry/Use Case

    About

    • Comprised of the Taxpayer Department and 19 other branches.
    • The agency addresses the problems of ‎taxpayers such as misinterpretation of laws and procedures of ‎calculating taxes. It is also committed to the national course of development that aims at achieving financial sustainability.

    Problem

    • As a part of its Human Capital Consulting Project, the government body wanted to identify, define and streamline its learning goals to create a future-ready workforce.
    • The government body had multiple job roles and thousands of employees to be assessed across the organization. They wanted an expert who could understand the job families to create customized assessments.
    • They also wanted to upskill its workforce by identifying skill gaps, training needs and learning agility of its employees.
    • The client wanted to assess each employee for role fitment. Additionally, there was a need to check whether the employees were prepared to move to the next position.
    • While the client had earlier used behavioral assessments, it was in need of technical assessments to get a holistic view of their employee capabilities.

    Solution

    • As a part of its Human Capital Consulting Project, the government body wanted to identify, define and streamline its learning goals to create a future-ready workforce.
    • The government body had multiple job roles and thousands of employees to be assessed across the organization. They wanted an expert who could understand the job families to create customized assessments.
    • They also wanted to upskill its workforce by identifying skill gaps, training needs and learning agility of its employees.
    • The client wanted to assess each employee for role fitment. Additionally, there was a need to check whether the employees were prepared to move to the next position.

       

    • While the client had earlier used behavioral assessments, it was in need of technical assessments to get a holistic view of their employee capabilities.

    Verdict

    • Mettl came up with accurate assessments to identify skill gaps basis which the client was able to create a highly customized and targeted learning and development plan for its workforce.
    • Mettl was extremely agile in creating assessments for 70 varied competencies within three months to create customized assessments. This time includes the multiple rounds of reviews and the time required for Arabic translation.
    • With the help of in-house SMEs, Mettl was able to curate unbiased, comprehensive and precise assessments mapped to each competency with complete accuracy which enabled them to gauge the role fitment and check whether the employees are suitable to move to the next position.
    • From understanding the client requirement and Mercer’s extensive competency frameworks to creating a large number of assessments in record time and getting them through multiple reviews, Mettl did not leave any stone unturned to fulfill the client's needs.

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