Global Scalability for a International University

Problem

All things considered, they required:

1. Malpractice Proof Authentic Assessments as per UGC norms
2. Auditability at any time with proper records
3. An Ability to Increase Reach

And for every requirement afresh, there always exists certain challenges:

1. SCALING THE DISTANCE LEARNING PROGRAMS 
Considering their infrastructure, scaling became a significant issue due to manual processing of answer sheets.

2. MALPRACTICES
With a growing outreach, security concerns were bound to reveal itself.

3. ASSESSMENT AUTHENTICITY
It was also required for them to conduct the assessments eliminate malpractices, and per education & examination guidelines.

4. POOR RESULT TURNAROUND TIME
Manual processing of results led to slow TAT, adding to the increment of costs incurred by the university.

5. PEOPLE COST, INFRA COST, OPERATIONAL COST
The root cause always remained at the heart of their assessment process, presenting challenges with security, transparency and cost per assessment, including people, infrastructural and operational costs.

Solution

Mettl has always possessed certain charm in paving way to better technology. This case was no different. Our state-of-the-art online assessment platform managed to handle their suite of problems with a suite of solutions, effectively defusing the situation.

Here are some of our key features:

1. REMOTE PROCTORING
An online feature that ensured the eradication of malpractice. Assessments were recorded for future auditability as well, ensuring transparency.

2. REMOTE ASSESSMENTS
With a global proctoring solution emerged a global assessment solution. With internet, assessments could be conducted worldwide, and with ease.

3. SYSTEM COMPATIBILITY
Mettl’s platform is designed to run on any kind of system without the need for enhancements or additional hardware, augmenting the potency of the university’s DLPs.

4. AUTOMATED REPORTS
This served to eliminate manual verification and result generation for assessments.

5. SEAMLESS USER EXPERIENCE
Mettl’s assessment platform is designed to deliver a hassle-free user experience for both the university and students.

6. API INTEGRATION
With the university's desire to conduct assessments on their platform alone, this feature emerged a clear boon to their overall mission.

Verdict

The Mettl promise delivered, and strongly at that. Here’s how our solution affected their post implementation:

1. GLOBAL SCALABILITY
Remote proctoring and assessments in unison managed to augment the university’s operations worldwide.

2. COST & TIME EFFECTIVE
Online assessments have always enjoyed the luxury of low price points, while automated results made for faster turnaround time.

3. AUDITABILITY & TRANSPARENCY
The proctored recordings are stored and saved electronically within the university’s database for future review.

4. DATA DRIVEN ANALYTICS
Use science to draw on insightful decisions - strengthening the education ecosystem by deriving metrics from all key stakeholders.

It goes without saying that security was no longer an issue as well, all in accordance with education & examination guidelines. Since their association with Mettl, this university has scaled on an annual basis. They now reach a larger audience, while expanding their Distance Learning Programs securely and with authenticity.