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Core Corporate Functions>Psychometric Test for Cabin Crew

Psychometric Test for Cabin Crew to assess specific personality traits and skills

A Psychometric Test for Cabin Crew is a crucial part of the screening process administered by airlines to select flight attendants with the necessary skills and attributes. These tests help employers differentiate candidates with similar backgrounds, providing insights into their strengths and weaknesses. They evaluate essential skills such as work ethics, planning, organization, effective communication, quick decision-making, etc., enabling recruiters to identify the best talent for the role. 

Inside this Psychometric Assessment for Cabin Crew

Administering cabin crew assessments is an efficient screening method for sifting through candidates, enabling recruiters to minimize the costs associated with assessment days and identify prospective candidates for the next selection round. 

Mercer|Mettl's cabin crew test offers recruiters a multitude of benefits. It expedites the selection of ideal candidates, enables an unbiased decision-making process, and streamlines large-scale recruitment seamlessly and efficiently. 

Hiring managers can significantly accelerate candidate screening using meticulously crafted cabin crew exam questions to highlight skill-based distinctions among candidates effectively. Hence, the test assists employers in identifying potential candidates crucial to organizational success. 

This assessment can be applied to both freshers and experienced individuals. It aids employers in evaluating essential competencies as follows: 

Behavioural: The assessment evaluates behavioural competencies vital for business success, including crew coordination skills, planning and prioritization, customer service orientation, safety management, problem-solving, and openness, among others. 

Communication Skills: The test assesses candidates' listening skills and language proficiency. 

Decision-Making Skills: The assessment analyzes candidates' decision-making ability and aptitude for devising optimal solutions from alternatives. 


The aviation industry is experiencing an unprecedented surge in growth. The emergence of the low-cost flight market has transformed the airline sector from an oligopoly to a state of monopolistic competition in recent years. This shift has given rise to many job opportunities within the aviation sector, sparking intense competition among industry players to secure top talent and address the talent shortage.  

There continues to be a strong demand for skilled cabin crew members, propelled by the airline industry's growth, new routes' opening, and increased emphasis on customer service orientation. Airlines seek competent cabin crew members with remarkable customer support skills and the ability to maintain composure during stressful situations and respond effectively to emergencies. The hiring process for cabin crew can become somewhat challenging due to the requirement for a diverse and adaptable workforce with this specific set of skills. 

Besides, airlines often receive many applications from candidates with varying backgrounds and experiences, making identifying suitable candidates time-consuming and costly. This is where the Psychometric Test for Cabin Crew proves invaluable. By administering this psychometric assessment, airlines can efficiently evaluate candidates based on their personality traits and cognitive abilities, helping them find the right people for potential roles within their organizations. 

The test helps streamline hiring, ensuring that the cabin crew selected are geared up to provide top-notch service, keeping passengers' safety in mind. Thus, making it an integral element of modern airline recruitment strategy. 

Customize This Psychometric Test for Cabin Crew

Flexible customization options to suit your needs

Set difficulty level of test

Choose easy, medium or hard questions from our skill libraries to assess candidates of different experience levels.

Combine multiple skills into one test

Add multiple skills in a single test to create an effective assessment. Assess multiple skills together.

Add your own questions to the test

Add, edit or bulk upload your own coding questions, MCQ, whiteboarding questions & more.

Request a tailor-made test

Get a tailored assessment created with the help of our subject matter experts to ensure effective screening.

The Mercer | Mettl Psychometric Test for Cabin Crew Advantage

The Mercer | Mettl Edge
  • Industry Leading 24/7 Support
  • State of the art examination platform
  • Inbuilt Cutting Edge AI-Driven Proctoring
  • Simulators designed by developers
  • Tests Tailored to Your business needs
  • Support for 20+ Languages in 80+ Countries Globally

Psychometric Test for Cabin Crew Can Be Setup in 4 Steps

Step 1: Add test

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Step 2: Share link

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Step 3: Test View

Candidate take the test

Step 4: Insightful Report

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Frequently Asked Questions (FAQs)

To earn a spot on the cabin crew, prospective candidates must navigate a rigorous selection process comprising a range of assessments. These assessments encompass an English language proficiency test, a personality evaluation, and a series of additional interviews and tests. 


The answer to this question is not set in stone. It is crucial to emphasize that regardless of the source of cabin crew interview questions, thorough practice and preparation are essential to handle the various interview scenarios effectively. However, we have compiled a list of some common cabin crew interview questions: 

  • What do you consider your strengths? 

  • Which skills do you believe are fundamental for a cabin crew member? 

  • How would you handle a challenging passenger? Can you share an instance when you successfully managed such a situation? 

  • Do you prefer working as part of a team or independently? 

  • How would you address issues with difficult colleagues? Can you recall an experience where you resolved a conflict with a coworker? 

  • Please tell us about your hobbies and interests. 

A personality assessment is a valuable tool for gaining insights into human personality. Developed with the assistance of experienced psychologists, this test provides employers with information about a candidate's strengths, weaknesses, and behavior during social interactions. It also offers guidance on effective communication and interpersonal dynamics. 

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