"Mettl’s assessments have been the biggest filter in our recruitment process. Their platform has helped us reach out to a higher volume our applicant numbers. Mettl constantly keeps innovating on their products and tries to introduce a new aspect to everything."
A voice and accent test is an oral skills test to measure a candidate’s proficiency via tone and intonation. Typically, a VNA (Voice and Accent) trainer evaluates candidates to help companies choose the best fit, also earmarking those who can become call-center-ready after training on certain drawbacks identified during the examination.
Numerous companies undertake voice and accent assessments to assess the oral skills of a non-native English speaker. Also known as the VNA round, it is an evaluation of the grasp of the language and its intricacies, such as the English accent, clarity of speech, pronunciation, intonation, listening skills, grammar and fluency. The voice accent test is conducted in a simulated environment where candidates perform specific tasks, such as answering calls, replying to pre-recorded messages or speaking a pre-written script.
Online video proctoring means that a test-taker’s entire proctoring session is either being streamed live or being recorded by the system automatically, using a webcam.
Communication assessments are effective in determining an individual's communication skills with respect to speaking, listening, reading and writing. Communication assessments are leveraged either for customer-facing roles or for organizations that require excellent workplace communication skills.Read More
Intelligent Technology That Evaluates Candidates On Nuances Of Speech
Learn all about communication skills assessments, choosing the right communication test, and why online communication tests are essential for effective hiring.
An English proficiency assessment is a must for consumer-facing roles. Choose wisely with SpeechX, an AI-based English proficiency test software tool.
Call center pre-employment assessments must evaluate these 21 skills. Assess them to find your ideal employees and watch your business grow.
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