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Communication skills assessment is a test to measure candidates’ communication skills. It comprises verbal ability assessment, listening skills assessment, writing skills assessment and reading skills assessment. It is one of the fundamental pillars of recruitment for organizations to evaluate a candidate’s language proficiency in listening, comprehending text, writing and understanding non-verbal etiquette to make hiring decisions.
A communication assessment assesses English Language proficiency in listening, comprehending text and writing. The communication skills test is based on four evaluation parameters: pronunciation, fluency, listening comprehension and grammar. Employers can use these communication skill assessments to evaluate an individual’s business communication skills minutely. Many communication assessments help assess candidates’ competency when applying for roles such as customer support executive, sales executives/ associates, telecaller executives, etc.
Communication assessments are effective in determining an individual's communication skills with respect to speaking, listening, reading and writing. Communication assessments are leveraged either for customer-facing roles or for organizations that require excellent workplace communication skills.
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Learn all about communication skills assessments, choosing the right communication test, and why online communication tests are essential for effective hiring.
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