Sensitivity Training

What is Sensitivity Training  

Sensitivity training helps individuals better understand their attitudes, behaviors, and interpersonal dynamics. It builds empathy, understanding, and respect for diversity in the workplace by addressing bias, communication gaps, and cultural differences. This training creates a harmonious and productive work environment by enhancing emotional intelligence and promoting inclusivity.  

Employee sensitivity training focuses on equipping teams with the skills needed to work effectively in diverse and inclusive environments. Employees learn to understand unconscious biases, enhance communication, and manage interpersonal conflicts with sensitivity.  

Benefits of Sensitivity Training  

Promotes a respectful and inclusive workplace culture  

Decreases workplace conflicts caused by bias  

Improves interpersonal communication and empathy  

Enhances teamwork and improves employee satisfaction  

Helps organizations comply with diversity and inclusion standards  

How Mercer | Mettl can help  

Mercer | Mettl offers comprehensive learning & development (L&D) solutions to facilitate effective sensitivity training. Through tailored programs, assessments, and tools, Mercer | Mettl helps organizations identify training needs, deliver impactful content, and measure progress. Our solutions ensure that employees have the skills to foster inclusive workplaces while enhancing organizational performance.