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A written English test refers to an assessment that evaluates and grades a candidate’s English language proficiency based on grammar and vocabulary. Poorly written English assessments don’t just reflect the lack of attention to detail but also result in misunderstandings and ineffective communication when such candidates become employees and deal with clients. Poor English skills can cause unwarranted delays in consumer communication, hampering business prospects.
A written English test is ideal for evaluating a candidate’s ability to compose grammatically correct sentences. A written English assessment, which is given before hiring, offers insights into a candidate’s ability to follow detailed instructions and offer correct English answers based on his/her grammar, sentence arrangement, vocabulary, voice and tone and reading comprehension. BPOs usually provide a written English test to call center prospects.
Communication assessments are effective in determining an individual's communication skills with respect to speaking, listening, reading and writing. Communication assessments are leveraged either for customer-facing roles or for organizations that require excellent workplace communication skills.
Read MoreIntelligent Technology That Evaluates Candidates On Nuances Of Speech
Learn all about communication skills assessments, choosing the right communication test, and why online communication tests are essential for effective hiring.
An English proficiency assessment is a must for consumer-facing roles. Choose wisely with SpeechX, an AI-based English proficiency test software tool.
Call center pre-employment assessments must evaluate these 21 skills. Assess them to find your ideal employees and watch your business grow.
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