Hire honest, reliable, and ethical employees in the Philippines

What are employee integrity tests? 

Integrity assessments are a part of aptitude tests that help employers determine the integrity levels of potential hires and employees. These tests are carried out to determine an individual's tendency to be honest, dependable, and value-driven. An aptitude integrity test is crucial for organizations planning to hire growth-oriented, truthful candidates. In addition, these tests are pivotal for accurately assessing job performance as people with high integrity are more likely to be diligent in their work. Integrity tests aim to predict the likelihood that a candidate or employee will exhibit unethical, counterproductive behavior that could negatively affect an organization's effectiveness and profitability.

Why do Philippine companies need employee integrity tests?

• Preventing theft, fraud, data privacy issues, and dishonesty: Companies combat escalating theft and fraud in sectors like retail and BPO by using integrity tests that reveal candidates prone to such behaviors, thereby safeguarding financial assets and sensitive information. 
• Reducing absenteeism and no-shows: Firms in high-turnover industries, such as call centers and hospitality, tackle chronic no-shows by using these tests, which identify reliable individuals, thereby lowering recruitment expenses.   
• Strengthening BIR, HR, and data protection compliance: Businesses ensure adherence to BIR tax requirements, labor regulations, and data protection acts by screening for rule-abiding candidates, thus avoiding penalties and legal complications. 
• Improving long-term retention: Organizations filter out unreliable hires early via integrity tests, which promote stable teams where trustworthy employees commit longer and reduce the costs of frequent replacements. 
• Creating a safer, professional workplace: Companies cultivate secure environments by eliminating disruptive tendencies with these assessments, fostering higher morale, trust, and productivity among staff.

Who should use this assessment?

• BPOs and call centers: Require high-volume hiring of reliable agents who can handle sensitive customer data without leaks or absenteeism.   
• Retail and F&B: Front-line workers of retail and food and beverage establishments handle cash proceeds as well as inventory; thus, they should be tested with this assessment to avoid inventory shrinkage and fraudulent activities. 
• Logistics and warehousing: Organizations must safeguard their products as they are transported by recruiting staff, they must be less likely to steal and accurately deliver the products. 
• Banking and financial services: Institutions safeguard transactions and client funds through tests that flag dishonesty early. 
• Healthcare: Employers seek personnel who respect patient privacy and moral principles in delicate settings. 
• Manufacturing: By checking for work integrity on the shop floor, factories can reduce theft and sabotage. 
• Hospitality: Reliable staff, free of misbehavior or no-shows, helps hotels and restaurants gain their patrons' trust.

What are the traits measured in an employee integrity test?

• Integrity: Companies assess integrity through honesty and truthfulness in decision-making and adherence to rules and policies. 
• Work reliability qualities: Candidates are tested for punctuality, reliability, discipline, responsibility, and commitment, which helps companies recruit workers with consistent performance and minimal need for monitoring. 
• Interpersonal behavior characteristics: Companies identify respect, professional communication, teamwork, and conflict avoidance to foster cohesive teams that promote a positive working environment.

Why choose the Mercer Employee Integrity Test for a Philippine organization?

• Localized for Filipino cultural and workplace contexts: Mercer adapts the test to the Philippine workplace dynamics and supports the Philippines’ language options. 
• Scientifically validated for reliability and impartiality: Experts build and validate the assessment with psychometric standards, ensuring dependable predictions of behaviors like honesty and rule adherence. 
• Benchmarked against PH workforce behavior data: The platform draws from local data sets to benchmark scores, allowing organizations to gauge candidates against Philippine employee norms accurately. 
• Helps prevent early attrition and misconduct: It helps the recruitment team identify risks such as absenteeism and counterproductive behavior for the company early on, thus retaining employees and cutting the cost of turnover and related misconduct. 
• Immediate reports and automated ranking: Test-takers obtain immediate and detailed test reports with automatic rankings, promoting accelerated recruitment processes without the need for further evaluation and interpretation of test results. 
• Suitable for entry-level to managerial roles: Companies apply it seamlessly from entry-level hires to managers, maintaining consistent integrity checks across all levels. 
• No manual scoring required: The system handles scoring automatically, enabling HR teams to prioritize strategic tasks over administrative work.

What roles can be assessed with this test?

• Cashiers and sales associates: Retailers test these positions to minimize transaction discrepancies, as employees manage high-value goods throughout shifts. 
• Customer service representatives (CSR/TSR): BPOs assess CSRs to ensure call logs and profiles are secure, given the constant exposure to personal details in customer interactions. 
• Warehouse and delivery staff: Logistics firms screen workers to protect inventory during loading and routing, minimizing losses from mishandling or diversions. 
• Loan officers and bank staff: Financial organizations evaluate administrators to protect files and records, guarantee a smooth operation within businesses, and prevent breaches. 
• Office admins and HR support: Companies assess admins who maintain files and records, ensuring smooth internal operations without breaches. 
• IT support and data handlers: Tech teams check staff to protect their databases and networks from insider exploits. 
• Supervisors and team leaders: Leaders go through testing to ensure integrity, rules, and promote accountable teams without favoritism or misconduct. 
• Remote/hybrid workers: Employers assess remote staff to uphold productivity, accountability, and policy compliance despite limited direct oversight.

Sample Employee Integrity Test question and answers

1. An employee discovers a wallet with money and identification on the floor in the office after hours when the supervisor is not present. What should the employee do next? 

A) Take the cash and turn in the wallet anonymously to lost and found. 

B) Turn it over to security or report it to management first thing next morning. 

C) Leaves the thing where it was found and hopes the owner will return for it. 

Answer- B) 

2. A coworker approaches an employee and asks to clock them out early to dodge a tardy notice, offering a favor in return, while cameras watch the area. What does the employee do? 

A) Agrees discreetly, figuring no one notices and repays the favor later. 

B) Politely declines and records their own time accurately without further fuss. 

C) Uses the shared terminal login quickly since time is pressing and no real harm occurs. 

Answer- B) 

3. An employee faces a deadline and needs data on a client that requires supervisor approval before access is granted, and observes a shared login open nearby. Which of the following is the most appropriate next step? 

A) Grab the data via the open login to stay on track. 

B) Asks a nearby colleague to fetch the information instead. 

C) Seek supervisor approval, accepting any hold-up to do it right. 

Answer: C)