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What is 360 degree feedback?
360 degree feedback, also known as 360 degree assessment, is a holistic performance review mechanism. It stands apart from conventional appraisals because of its multi rater approach. The process collects ratings from multiple sources. So, all employees receive feedback from their peers, bosses, direct reports, and sometimes, even customers or clients.
One Solution For All Your 360-Degree Feedback Needs
Training Needs Identification
Identify An Employee’s Gaps In Skills And Personality Traits As Perceived By Other Stakeholders
High-Potential Identification
Identify High-Potential Employees Who Possess Extraordinary Intellect, Agility and Leadership
Performance Appraisal
Gain a Holistic Perspective On Employees Before Undertaking Appraisal Exercises
Succession planning
Utilize 360-degree evaluation to underline the organizations competency levels, identify potential and plan successors.
Our 360 Feedback System Is Easy-To-Use, Fully Customizable And Offer Highly Insightful Reports
Maximise Completion Rates Using An Easy And Seamless 360-Degree Feedback Software
A 360-Degree Feedback Tool That Makes Life Easy for All Stakeholders
A Seamless Experience For Administrators
Administer And Track Your 360 Feedback Project With Ease
Analytical dashboards to track the success of your project
Bulk upload employee details in one go
Use pre-built templates to expedite your surveys
Auto-schedule ad-hoc reminders
One-click data downloads and reports distribution
A Seamless Experience For Employees
Provide Feedback On the Fly, Anytime, Anywhere
Fill your surveys on desktops, mobiles, tablets, etc. as per your convenience
Non-completed surveys are auto-saved so that your valuable feedback is not lost
You get one consolidated email with all the required information to fill surveys
Industry-Leading 360 Feedback Reports That Are Insightful And Easy-To-Understand
Identify Gaps in Perception Across Self, Managers, Peers and Others
A Detailed Competency Summary
Personal Development Plan
Open-Ended Feedback
Powerful Customization
Our 360 Feedback Software is Easy to Set Up, With Everything Customizable According to Your Organization
Our 360 Feedback Software is Easy to Set Up, With Everything Customizable According to Your Organization
Research-Backed Exhaustive Competency Question Library Available
Easy-To-Setup Customizable Automated Email Templates
Leverage Our Team of World-Class Psychometricians
Upload Complete Employee Details At One Go
Ensure Great Employee Experience And Maximise Completion Rates Through An Easy And Seamless 360 Feedback System
Fully Customizable Emails To Get A Personal Touch
Customize All Your Employee Communication Along With Company Branding
Mobile-Friendly Interface To Take Surveys Anytime, Anywhere
Fill Surveys As Per Your Convenience On Your Mobile Phone
Autosave Option So That You Don't Lose Any Data
Surveys Are Autosaved So You Can Complete Them On the Go
Auto-Generated Reminders; No Need To Follow-Up
Send Easy-To-Configure Custom Reminders
We Are the Only Indian Company to Be Selected by Gartner as a Leader in Remote Proctored Examinations
Mercer | Mettl recognized as a Global Leader in Assessment Technology by G2
Software Suggest Rated Us Outstanding On Our 360-Degree Feedback & Assessment Solutions
Empower Employees With Actionable Insights Using Their 360 Degree Reviews
Here is a Sneak Peek At Our Detailed Customizable Reports
Gain Actionable insights:
Strengths
Areas Of Improvement
Hidden Strengths
Blind Spots
What Our Clients Have To Say About Our 360 Feedback System
Customer Delight' summarizes our exceptional experience with Mercer | Mettl. The tool's mobile-friendliness, easy-to-consume reports, clarity with which the survey questions were designed, and the readiness to say 'YES' to customizations make 360View
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Dapinder Singh
Senior Manager HR at Max Life Insurance
This is the first time we undertook a 360 survey for a bigger group that helped our leaders get a comprehensive overview of their strengths and areas of improvement. The open-ended questions were designed in a way that feedback seekers got insights i
...read more
Kumudini Welmillage
Director- Corporate HR, CBL Group
"It is like going to the best doctors, the best in their field, who diagnose your problem and present an accurate medical history. Then, you are more likely to take their future recommendations seriously. We believe Mercer | Mettl's psychometric asse
...read more
Amit Rai
Head-HR, Tata Play Fiber
"Right now, we are undertaking a 9-Box mapping of the entire organization. And over some time, we will call the people who fit in the top 3 boxes for an assessment development center. At that point of time, depending on the number of participants, we
...read more
Anirban Majumdar
Head-L&D, Arohan Financial Services Ltd
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How Mercer | Mettl 360 Degree Feedback Tool Works
Select Template & Add Participants
Choose from our pre-built survey template library
where all templates have been prepared by our in-house experts
Get custom templates
made according to the competency framework needed for your unique requirement
Bulk upload or individually add
survey participants for effortless management
Why Mercer | Mettl's 360 Degree Feedback System is Best in the Industry
Unmatched Employee Experience
A Platform So Seamless, Users Have No Reason To Delay Filling Up The Surveys
Insightful Reports
Real-time, Action-oriented Reports Benchmarked To Pre-Defined Ratings
Quick Setup, Easy To Use
Hassle-Free And Intuitive Platform Which Requires Zero Training
Experience Across Industries And GEOs
Go The Extra Mile With Our Years Of Expertise in Behavioral Science
Impeccable 24*7 Support
We Are There For You, Always
Personalized Development Plan
Choose Your Rating Scale | Personalise Questionnaires | Benchmarked To Pre-selected Data
Frequently Asked Questions(FAQs)
1. How does 360 Degree Feedback work?
360 degree feedback works by gathering ratings from multiple stakeholders associated with the feedback recipient. A set of survey statements/questions are shared among raters to evaluate the candidates on competencies relevant to their job roles/positions. 360 feedback helps measure behavioral skills, interpersonal skills, domain knowledge, and more.
2. What are the advantages of 360 Degree Feedback?
360 degree feedback allows a holistic evaluation of performance and potential by involving multiple stakeholders in the review process. Advantages of 360 degree feedback also include:
Removal of biases in assessment
Identification of training needs
Focus on learning and development for the feedback recipient
Overall efficiency in performance management at the workplace
3. How is 360 Degree Feedback used?
360 degree feedback is a developmental tool used in holistic professional assessment. It is rolled out in the form of a survey where feedback-givers rate the feedback-seekers. These ratings are based on parameters related to relevant skills, competencies and behaviors. Results from the survey help create insightful reports covering individuals' hidden strengths, developmental areas, blind spots, etc.
4. What does a 360 Feedback Survey measure?
A 360 feedback survey collects responses from multiple perspectives. It helps measure:
Professional skills and competencies
Behavioral traits necessary to perform in a role
Perceptions about the employee
Subjective areas like leadership qualities, ability to work in a team and communication effectiveness
Performance of the employee in specific work scenarios and roles
5. What is the purpose of 360 Degree Feedback?
The purpose of 360 degree feedback isThe purpose of 360 degree feedback is to ensure an all-round evaluation of an individual. The process guarantees this holistic approach by gathering inputs from a variety of sources who are professionally associated with the feedback-seeker. Supervisors, direct reports, peers and external sources like clients participate in such a review. Together, it culminates into an unbiased, 360 degree analysis. to ensure an all-round evaluation of an individual. The process guarantees this holistic approach by gathering inputs from a variety of sources who are professionally associated with the feedback-seeker. Supervisors, direct reports, peers and external sources like clients participate in such a review. Together, it culminates into an unbiased, 360- degree analysis.
6. What is the 360 Degree Feedback process?
The 360 degree feedback process unfolds in three core stages. First, it is designed using a set of competencies and templates relevant to an organization's objectives. The organization then selects a platform to execute the survey and track its progress. Finally, the responses are collected and analyzed. The latter helps formulate extensive developmental plans for the survey-seekers.
7. Why is 360 Feedback important?
A 360 degree feedback is vital when organizations need to adopt a holistic approach for performance review, training needs identification, succession planning, leadership development, etc. The process offers all-round insights by encouraging ratings from several sources including managers, subordinates, colleagues, clients, business associates, etc. It is also important for identifying hidden strengths and blind spots in employee performance and behavior.
8. What are the disadvantages of 360 Degree Feedback?
If not conducted in the right way, 360 degree feedback can have a few disadvantages such as:
Raters may be tempted to focus on highlighting negative aspects of the feedback-seeker.
If the workplace environment is unhealthy, the process may garner dishonest reviews.
In some cases, leaders may mistake 360 degree feedback for criticism.
It is a time-consuming process.
