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360 Feedbacks with The Most Employee-Friendly 360-Degree Feedback Tool

Create Quick and Reliable 360-Degree Evaluations With High Completion Rates

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USER EXPERIENCE
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INSIGHTFUL REPORTS
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EASY SETUP
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COMPLETION RATES

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What is 360 degree feedback?

360 degree feedback, also known as 360 degree assessment, is a holistic performance review mechanism. It stands apart from conventional appraisals because of its multi rater approach. The process collects ratings from multiple sources. So, all employees receive feedback from their peers, bosses, direct reports, and sometimes, even customers or clients.

One Solution For All Your 360-Degree Feedback Needs

Training-Needs-Identification

Training Needs Identification

Identify An Employee’s Gaps In Skills And Personality Traits As Perceived By Other Stakeholders

High-Potential-Identification

High-Potential Identification

Identify High-Potential Employees Who Possess Extraordinary Intellect, Agility and Leadership

Performance-Appraisal

Performance Appraisal

Gain a Holistic Perspective On Employees Before Undertaking Appraisal Exercises

Performance-Appraisal

Succession planning

Utilize 360-degree evaluation to underline the organizations competency levels, identify potential and plan successors.

Our 360 Feedback System Is Easy-To-Use, Fully Customizable And Offer Highly Insightful Reports

Maximise Completion Rates Using An Easy And Seamless 360-Degree Feedback Software

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A-seamless-User-experience

A Seamless User Experience

Our Platform Ensures Seamless End-to-end Setting-Up of Surveys

A 360-Degree Feedback Tool That Makes Life Easy for All Stakeholders

A-seamless-experience

A Seamless Experience For Administrators

Administer And Track Your 360 Feedback Project With Ease

  • Analytical dashboards to track the success of your project

  • Bulk upload employee details in one go

  • Use pre-built templates to expedite your surveys

  • Auto-schedule ad-hoc reminders

  • One-click data downloads and reports distribution

Experience-employees

A Seamless Experience For Employees

Provide Feedback On the Fly, Anytime, Anywhere

  • Fill your surveys on desktops, mobiles, tablets, etc. as per your convenience

  • Non-completed surveys are auto-saved so that your valuable feedback is not lost

  • You get one consolidated email with all the required information to fill surveys

Leading-reports

Industry-Leading 360 Feedback Reports That Are Insightful And Easy-To-Understand

Identify Gaps in Perception Across Self, Managers, Peers and Others

  • A Detailed Competency Summary

  • Personal Development Plan

  • Open-Ended Feedback

  • Powerful Customization

Our 360 Feedback Software is Easy to Set Up, With Everything Customizable According to Your Organization

Our 360 Feedback Software is Easy to Set Up, With Everything Customizable According to Your Organization

Question-library

Research-Backed Exhaustive Competency Question Library Available

Easy-To-Setup-Customizable

Easy-To-Setup Customizable Automated Email Templates

Our-Team

Leverage Our Team of World-Class Psychometricians

Employee-Details

Upload Complete Employee Details At One Go

Ensure Great Employee Experience And Maximise Completion Rates Through An Easy And Seamless 360 Feedback System

Fully-Customizable-Emails

Fully Customizable Emails To Get A Personal Touch

Customize All Your Employee Communication Along With Company Branding

Mobile-Friendly-Interface

Mobile-Friendly Interface To Take Surveys Anytime, Anywhere

Fill Surveys As Per Your Convenience On Your Mobile Phone

Autosave-Option

Autosave Option So That You Don't Lose Any Data

Surveys Are Autosaved So You Can Complete Them On the Go

Auto-Generated-Reminders

Auto-Generated Reminders; No Need To Follow-Up

Send Easy-To-Configure Custom Reminders


We Are the Only Indian Company to Be Selected by Gartner as a Leader in Remote Proctored Examinations

Leader Spring


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Mercer | Mettl recognized as a Global Leader in Assessment Technology by G2

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Software Suggest Rated Us Outstanding On Our 360-Degree Feedback & Assessment Solutions

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Empower Employees With Actionable Insights Using Their 360 Degree Reviews

Here is a Sneak Peek At Our Detailed Customizable Reports

Gain Actionable insights:

  • Strengths

  • Areas Of Improvement

  • Hidden Strengths

  • Blind Spots

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Empower Employees With Actionable Insights Using Their 360 Degree Reviews

Here is a Sneak Peek At Our Detailed Customizable Reports

What Our Clients Have To Say About Our 360 Feedback System

Dapinder Singh
Kumudini Welmillage
Amit Rai
Anirban Majumdar

Customer Delight' summarizes our exceptional experience with Mercer | Mettl. The tool's mobile-friendliness, easy-to-consume reports, clarity with which the survey questions were designed, and the readiness to say 'YES' to customizations make 360View

...read more

Dapinder Singh

Dapinder Singh

Senior Manager HR at Max Life Insurance

This is the first time we undertook a 360 survey for a bigger group that helped our leaders get a comprehensive overview of their strengths and areas of improvement. The open-ended questions were designed in a way that feedback seekers got insights i

...read more

Kumudini Welmillage

Kumudini Welmillage

Director- Corporate HR, CBL Group

"It is like going to the best doctors, the best in their field, who diagnose your problem and present an accurate medical history. Then, you are more likely to take their future recommendations seriously. We believe Mercer | Mettl's psychometric asse

...read more

Amit Rai

Amit Rai

Head-HR, Tata Play Fiber

"Right now, we are undertaking a 9-Box mapping of the entire organization. And over some time, we will call the people who fit in the top 3 boxes for an assessment development center. At that point of time, depending on the number of participants, we

...read more

Anirban Majumdar

Anirban Majumdar

Head-L&D, Arohan Financial Services Ltd

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Mercer | Mettl is GDPR Compliant

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How Mercer | Mettl 360 Degree Feedback Tool Works

Select Template & Add Participants

  • Choose from our pre-built survey template library

    where all templates have been prepared by our in-house experts

  • Get custom templates

    made according to the competency framework needed for your unique requirement

  • Bulk upload or individually add

    survey participants for effortless management

Why Mercer | Mettl's 360 Degree Feedback System is Best in the Industry

Unmatched-Employee-Experience

Unmatched Employee Experience

A Platform So Seamless, Users Have No Reason To Delay Filling Up The Surveys

Insightful-Reports

Insightful Reports

Real-time, Action-oriented Reports Benchmarked To Pre-Defined Ratings

Quick-setup

Quick Setup, Easy To Use

Hassle-Free And Intuitive Platform Which Requires Zero Training

Experience-Across-Industries-And-GEOs

Experience Across Industries And GEOs

Go The Extra Mile With Our Years Of Expertise in Behavioral Science

Support

Impeccable 24*7 Support

We Are There For You, Always

Development-plan

Personalized Development Plan

Choose Your Rating Scale | Personalise Questionnaires | Benchmarked To Pre-selected Data


Frequently Asked Questions(FAQs)

360 degree feedback works by gathering ratings from multiple stakeholders associated with the feedback recipient. A set of survey statements/questions are shared among raters to evaluate the candidates on competencies relevant to their job roles/positions. 360 feedback helps measure behavioral skills, interpersonal skills, domain knowledge, and more.

360 degree feedback allows a holistic evaluation of performance and potential by involving multiple stakeholders in the review process. Advantages of 360 degree feedback also include:

  • Removal of biases in assessment
  • Identification of training needs
  • Focus on learning and development for the feedback recipient
  • Overall efficiency in performance management at the workplace

360 degree feedback is a developmental tool used in holistic professional assessment. It is rolled out in the form of a survey where feedback-givers rate the feedback-seekers. These ratings are based on parameters related to relevant skills, competencies and behaviors. Results from the survey help create insightful reports covering individuals' hidden strengths, developmental areas, blind spots, etc.

A 360 feedback survey collects responses from multiple perspectives. It helps measure:

  • Professional skills and competencies
  • Behavioral traits necessary to perform in a role
  • Perceptions about the employee
  • Subjective areas like leadership qualities, ability to work in a team and communication effectiveness
  • Performance of the employee in specific work scenarios and roles

The purpose of 360 degree feedback isThe purpose of 360 degree feedback is to ensure an all-round evaluation of an individual. The process guarantees this holistic approach by gathering inputs from a variety of sources who are professionally associated with the feedback-seeker. Supervisors, direct reports, peers and external sources like clients participate in such a review. Together, it culminates into an unbiased, 360 degree analysis. to ensure an all-round evaluation of an individual. The process guarantees this holistic approach by gathering inputs from a variety of sources who are professionally associated with the feedback-seeker. Supervisors, direct reports, peers and external sources like clients participate in such a review. Together, it culminates into an unbiased, 360- degree analysis.

The 360 degree feedback process unfolds in three core stages. First, it is designed using a set of competencies and templates relevant to an organization's objectives. The organization then selects a platform to execute the survey and track its progress. Finally, the responses are collected and analyzed. The latter helps formulate extensive developmental plans for the survey-seekers.

A 360 degree feedback is vital when organizations need to adopt a holistic approach for performance review, training needs identification, succession planning, leadership development, etc. The process offers all-round insights by encouraging ratings from several sources including managers, subordinates, colleagues, clients, business associates, etc. It is also important for identifying hidden strengths and blind spots in employee performance and behavior.

If not conducted in the right way, 360 degree feedback can have a few disadvantages such as:

  • Raters may be tempted to focus on highlighting negative aspects of the feedback-seeker.
  • If the workplace environment is unhealthy, the process may garner dishonest reviews.
  • In some cases, leaders may mistake 360 degree feedback for criticism.
  • It is a time-consuming process.

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