Scalable and secure online exam proctoring solution
Elevate online proctoring using multi-layered security
Three-point student authentication
Email authentication
OTP verification via mobile phone
Official identity authentication
Mercer | Mettl Secure Browser and AI + human-based proctoring tools
Facial verification technology
Automated AI monitoring flags
Browser lockdown mode
Secure data and scale examinations with confidence
700+
customers
32M+
proctored test takers
200K
concurrent assessments in one day
2000+
proctors deployed in one day
Ensuring data security
Streamline online examinations using remote proctoring solutions
AI alerts to ensure examination integrity
Ensure full candidate visibility throughout the test
Monitor candidates’ presence during the examination
Enhance integrity with customized AI cheating flags
Detect impersonation and cheating during the test
Human invigilation for secure monitoring
Real-time user verification to prevent impersonation
360-degree proctoring with dual camera monitoring
Record and review support to ensure exam integrity
Scalable proctoring model with AI and human synergy
Secure browser for proctored assessments
Lockdown kiosk mode to limit candidates to test screen
Safe-listed access to admin-approved applications only
Seamless combability with Mac and Windows systems
Advanced experience for a secure test-taking environment
Conduct online proctored exams at scale
Mercer | Mettl Examination Platform
A proctored exam is a monitored assessment designed to uphold integrity and prevent misconduct. Mercer | Mettl's assessment platform provides secure and AI-assisted online proctoring for seamless evaluation. Our advanced technology ensures real-time monitoring, identity verification, and automated fraud detection, ensuring a seamless and trustworthy exam experience.
Mercer | Mettl SecureProctor
Mercer | Mettl’s SecureProctor offers integrated proctoring services that seamlessly work with your Learning Management System (LMS), enhancing the overall examination process. The solution reduces instances of cheating with AI-assisted monitoring, live proctoring, and advanced fraud detection. It seamlessly authenticates candidates and provides real-time supervision to maintain exam integrity.
Reimagine exam monitoring using advanced proctoring features
Dual camera proctoring
- Boost exam security using mobile cameras as secondary devices
- Instant notifications in case of mobile phone disconnection
- Advanced review and reporting with mobile phone images and videos
Audio proctoring
- Intuitive voice filtering to detect human voices and minimize noise
- Automatic tracking of students muting their microphones
- Auto test termination if microphone is muted beyond permissible limit
Record and review
- Flexible monitoring with option to review recording for low-stakes exams
- 'Credibility Index' report to capture flagged instances and duration
- Review recorded footage to verify AI flags, ensuring complete evaluation
Multi-test taker view
- Simultaneous access to monitor multiple test-takers
- Pin candidate window for invigilation based on cheating instances
- Seamlessly switch to a detailed view of any candidate
Proctor the proctor
- Integrated chat window for seamless communication between proctors
- Seamless access to the proctors’ live video feeds
- Screen sharing between proctors and super proctors for additional oversight
Building Relationships
Initially, NiSM was skeptical about moving examinations online, but Mercer | Mettl's comprehensive infrastructure and superior quality proctoring solution brought test-center-like confidence. It hardly took us a week to roll out our first examination, and we completed over 50,000 tests in no time.
- Nikhil Shinde
Assistant General Manager, NiSM
ISB had to look for ways to conduct exams online that ensured that there was no compromise on the academic integrity of the exams as well as ensuring the security and privacy of exams and student data. Mercer Mettl was able to provide these and ISB now uses their platform for exams across all its programmes. The Mercer Mettl team has been extremely receptive to ISB's ideas on changes that improve
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- Prof. Ramabhadran S. Thirumalai
Deputy Dean, Programmes, Indian School of Business
Mercer | Mettl came across as one of the most robust platforms for AI-based proctoring. The team was accommodative, flexible and prompt. Mercer | Mettl's team never gave 'no' as an answer. The team was always upfront about the specifications and customizations we requested. We all highly commend and appreciate its professionalism and transparency.
- Sanjeev Phatak
Director, Centre For Management Services, AIMA
As the value chain of the education systems continues to get disrupted by new technologies, Mercer | Mettl is at a sweet spot in testing. I believe it is going to play an important role in the future of the education space.
- P D Jose
Chair Digital Learning, MOOCs Initiative & Strategy at IIMB
Customer success stories
Here’s how we helped our customers transform their strategies and build winning teams
About
The National Institute of Securities Markets (NISM) is a public trust established in 2006 by the Securities and Exchange Board of India (SEBI), the regulator of the securities markets in India. The institute carries out a wide range of capacity building activities at various levels aimed at enhancing the quality standards in securities markets.
Business challenges
- A robust end-to-end online examination platform
- Proctoring and anti-cheating tools
- An easily scalable infrastructure
Solution
- Leveraged Mercer | Mettl’s online proctoring and examination solution
- Utilized Mercer | Mettl's Secure Browser to create a secure environment for online examinations
- Credibility index' for each candidate
Impact
- Significant saving in time as exam was rolled-out within short span of time
- Scalable solution with 500-600 concurrent exams takers
- Handled the large volume of exam takers with more than 60,000 tests administered
- Seamless examination delivery
About
Founded in 1973, the Indian Institute of Management Bangalore (IIMB) is a premier public business school in India, ranked 2nd by the National Institutional Ranking Framework (NIRF) 2020. IIMB successfully transitioned to an online examination platform, enabling over 1.2 million learners across 190 countries to partake in assessments.
Business challenges
IIMB sought to provide a secure, scalable, and accessible examination platform while preserving academic integrity. The rapid growth of digital learning posed risks that the institute aimed to mitigate through enhanced examination protocols.
Solution
- Mercer | Mettl's automated reporting replaced static grading, increasing faculty productivity and enhancing operational efficiency.
- Mercer | Mettl's platform accommodated IIMB's growing enrollment, supporting 100,000 proctored assessments in a single day across 190 countries.
- IIMB transitioned smoothly to the online platform, which replicated a traditional exam environment while remaining user-friendly and easy to navigate.
- The platform's robust proctoring technology ensured academic integrity by eliminating vulnerabilities and implementing comprehensive monitoring.
- A three-point authentication process verified each candidate through photo identification, ID proof, and customizable registration details.
- Mercer | Mettl's AI flags achieved over 95% accuracy in detecting suspicious behavior, effectively reducing malpractice during exams.
- Mercer | Mettl Secure Browser (MSB) created a secure environment by restricting access to unauthorized resources during online exams.
- Mettl's Proctoring as a Service (MPaaS) integrated with IIMB's existing LMS, adding a layer of remote invigilation to maintain the integrity of online examinations.
Impact
- 95% accuracy in cheating detection.
- Instantaneous result generation.
- Authentic certifications for deserving students.
About
The All India Management Association (AIMA) was established over 60 years ago to further management learning in India. AIMA’s services include distance learning programs, events and conferences, skill development and training, management development programs, executive education and testing.
Business challenges
Shifting the Management Aptitude Test (MAT), AIMA’s flagship program from offline to virtual mode, reducing instances of cheating, ensuring a seamless stakeholder experience, robustness, scalability and accessibility.
Solution
- Ensured double-layer proctoring with AI operating in the background, and human invigilators remotely monitoring the students.
- Provided a simple, interactive, user-friendly interface to cater to MAT’s scale while ensuring ease of use for all stakeholders. Mercer | Mettl’s highly scalable and secure cloud-based platform was designed to manage the magnitude of MAT applicants without glitches seamlessly.
- Uninterrupted operational support and promptness empowered AIMA to solve all its challenges and conduct nationwide MAT with the same robustness and credibility as in a traditional format.
Impact
- Enabled 35K+ applicants to seamlessly move from offline to online mode without technical or operational glitches.
- MAT witnessed an uptick in participation from Tier-3 and Tier-4 cities. The participation rate was around 37% in the offline mode, which increased to 45% after introducing remote proctored exams.
- As scheduled, the test was administered in May, ensuring students’ career progression continued unhindered despite the pandemic.
Related products and solutions
Frequently Asked Questions(FAQs)
What is online remote proctoring?
Online remote proctoring is a method of overseeing examinations conducted over the Internet. It employs technology to monitor test-takers in real time, ensuring exam security and integrity while allowing students to take assessments from remote locations.
How do online proctored exams work?
Online proctored test work by monitoring test-takers' screens. The test takers must switch on their video and audio to verify their identity. They cannot start the exam before validating their ID. After the approval, the remote proctored exam begins, and an AI and/or a human proctor monitors the exam from start to finish. ,[object Object],During the test, an ideal proctoring software monitors test-takers' screen activity, locks down web browsers, and enables the flagging of suspicious activities to prevent malpractices.
Does proctoring record your screen?
Yes, online proctoring often involves recording the screen to monitor exam activity and reduce instances of cheating. The proctoring software captures students’ screens alongside webcam and audio feeds during the exam.
Can an online proctor detect other devices?
Online test monitoring does not have the capability to detect other devices directly. However, it can monitor network activity, require the test-taker to use a specific browser, and utilize dual camera proctoring for a 360-degree view.
What are the three main types of proctored exams?
The three main types of proctored exams are:
- Live online proctoring with a human invigilator monitoring candidates' screens in real-time.
- Recorded online proctoring with AI monitoring, later reviewed by human proctors.
- Advanced online proctoring without any human intervention, where advanced AI monitors and flags suspicious activities to score candidate integrity.
What is the difference between proctored and non-proctored exams?
An online proctored exam utilizes technology and proctors to monitor the test-takers' screen activities. These examinations may have a human invigilator remotely supervising the test. A non-proctored exam is unsupervised and allows test takers to complete the test at their chosen time and pace. For this reason, remote proctoring ensures greater reliability and integrity in the test-taking and evaluation process compared to non-proctored exams.
What is automated online proctoring?
Automated online exam proctoring uses artificial intelligence flags to prevent, detect, and gather evidence of any unwanted activity during an online exam.
What is an exam monitoring system?
Exam monitoring software, also known as remote proctoring, helps administer test takers via a proctor. The examination takes place in real-time, and proctors intervene upon observing any suspicious activity or instance of cheating.
Can users add our proctoring service to their LMS?
Mercer | Mettl SecureProctor seamlessly integrates with the user’s Learning Management System (LMS) to offer all our proctoring services. This integration ensures that users can easily implement effective monitoring and maintain exam integrity within their existing platform.
