Hire ITSM Foundation Certified Employees to Improve Efficiency
IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to plan, design, deliver, operate and control information technology (IT) services offered to customers.
This Test Will Help You Measure:
- Incident management and usage of ITSM
- Good problem solving and analytical skills
- Excellent Customer Service Skills
- Vendor Management & Analytical Skills
- ITSM Tool Knowledge
Test Type
Coding
Inside This Assessment
Why Use Mettl's Skill Test?
Mettl's Skill Test for ITSM Foundation Certification is specially designed to cater to the level of skill that an ITSM experts would be expected to possess. We are able to benchmark these tests for specific job roles with the vast array of its clients hiring for this job role.
Key profiles the test is useful for:
- Service Management
- IT Customer Support
- Help Desk Engineer
- ITSM Analyst
Customize This Test
Flexible customization options to suit your needs
Set difficulty level of test
Choose easy, medium or hard questions from our skill libraries to assess candidates of different experience levels.
Combine multiple skills into one test
Add multiple skills in a single test to create an effective assessment. Assess multiple skills together.
Add your own questions to the test
Add, edit or bulk upload your own coding questions, MCQ, whiteboarding questions & more.
Request a tailor-made test
Get a tailored assessment created with the help of our subject matter experts to ensure effective screening.
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Frequently Asked Questions (FAQs)
1. Can I get benchmark scores for the candidates who take this assessment for hiring decisions?
Yes, we can do so selectively. Please write to us for such a request, and we would be glad to assist.
2. Can I get customized reports for the candidates who take this assessment, for example, to highlight the most important competency?
Yes, we can do so selectively. Please write to us with such a request, and we would be glad to work out a solution for you.
