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Remote Exam Proctoring: Mercer | Mettl's Complete Online Proctoring Suite

Our Suite of Online Proctoring Services Ensures Cheating-Free Online Exams

Mercer| Mettl's Complete Remote Proctoring Suite

Mercer | Mettl's remote proctoring technology suite is employed to invigilate an online exam remotely from any location to detect and eliminate cheating instances. It is administered using AI-based proctoring technology along with experienced human proctors.

Conduct Online Proctored Exams On Our Examination Platform or Your System With The Same Ease

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Mercer | Mettl Exam Platform + Proctoring

Proctoring Technology Pre-configured to Mercer | Mettl's Examination Platform

EXPLORE EXAM PLATFORM
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Mercer | Mettl Proctoring as a Service

Quickly Integrate Our Proctoring Services to Your Platform Through APIs

EXPLORE MPaaS

We Integrate Seamlessly To All Popular LMSs

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400+ Top Universities and Institutes From Across The World Partner With Mercer | Mettl


Our Human-based and AI-based Proctoring Features Ensure Total Cheating Prevention

Our Industry-Leading AI Bot Has 98% Accuracy in Cheating Detection


The AI-based proctoring technology raises flags highlighting various instances of suspicious activities:

AI-based-Flag

Auto proctoring is an AI-based automated proctoring technology that uses students' webcams, and microphone feeds for auto invigilation.

Video-Proctoring

Video Proctoring

It checks students' video feeds to raises flags in case of any suspicious activity visible in the video

Audio-Proctoring

Audio Proctoring

It checks students' audio feeds and raises flags in case of additional human voices in the vicinity

Image-Proctoring

Image Proctoring

It assesses checks students' pictures taken at regular intervals


AI-based-Flag

Live proctoring is proctoring through expert human proctors in high-stakes exams. Mercer | Mettl is proud to have the largest team of trained proctors. We provide the following services:

One-to-many

One-to-many Proctoring

One trained proctor invigilates multiple students simultaneously. The proctor to student ratio can be 1:16, 1:32, etc.

One-to-one

One-on-one Proctoring

One trained proctor invigilates one student at a time.

The proctors can be from Mercer | Mettl's team or the educational institute. Proctors and students also have the functionality to undertake two-way communication.

AI-based-Flag

Record and review proctoring is best suited for low-stakes exams. Proctors review the recorded video feed of students, ascertaining the flags generated by the AI bot.

The flags are combined into a report called the 'Credibility Index,' with details such as timestamps, duration, etc. Reviewers can see the video to note the instances where AI has specifically flagged suspected behavior.

The Students' Authenticity Is Verified Continuously, Without Fail, Using Proctoring Software

Our AI-based Facial Recognition Technology Ensures the Right Student Is Giving the Proctored Exam

Before-exam

Before the Exam

3-point Candidate Authentication System

  • Email authentication
  • Mobile authentication through OTP
  • ID card authentication
During-exam

During the Exam

Our Flagship Facial Recognition Technology

  • The student's authorized image is compared with the images taken at regular intervals during the test.
  • Student Impersonation Suspected' flag is raised if the student is found to be different.

Explore everything you need to know about online remote proctoring, including the most important features of online remote proctoring, with our detailed guide.

Regulate The Examination Environment Effectively With Our Virtual Proctoring Software

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Browsers and Tabs

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Search Engines and Other Websites

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Screen sharing and Virtual Machines

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External Ports and Printing

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Cut, Copy, Paste

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Data Sharing

Measure the Credibility for Each Student Using Our Credibility Index Reports

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We Are The Only Indian Company To Be Selected By Gartner As A Leader In Remote Proctored Examinations

Software Suggest Rated Us Outstanding On Our Remote Proctoring and Online Exam Tools

Hear What Our Clients Have To Say About Our Industry-leading Solutions

  • We had an extremely pleasant experience working with Mercer | Mettl. Thanks to Mercer | Mettl we were able to ensure contuinity in examination. I dont think we could have offered our exams any other way.

    Mayank Jain

    Manager, Vidyamandir Classes

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  • We are considering shifting our mid-term and entrance exams completely to the online mode. Mercer | Mettls customer service is top-notch, very responsive, and helpful in answering queries. We are delighted with the service provided.

    Lisa Guinovart

    Assoc. Director, The Assessment Center, Miami Dade College

    DOWNLOAD CASE STUDY  
  • Whether onboarding, sales, or customer service representation, we were guided thoroughly and nowhere did we feel lost. It made the whole experience extremely positive.

    Chelsey Jones

    M.A., M.Ed. Senior Manager, Federal Programs

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  • Mercer | Mettl came across as one of the most robust platforms for AI-based proctoring. The AIMA teams that worked with Mercer | Mettl appreciated it for being accommodative, flexible, and prompt. The Mercer | Mettl team never gave ‘no’ as an answer. They were always upfront about the specifications and customizations we requested from them. The professionalism and transparency of the team are highly commendable and appreciated by all of us.

    Sanjeev Phatak

    Director, Centre For Management Services, AIMA

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  • Mercer | Mettl has been an excellent experience for our entire organization. It enabled a smoother adjustment to the digital world, and we plan to employ more of its services. We are certain we will continue using Mercer | Mettl’s online proctoring services in the foreseeable future. Mercer | Mettl’s technical team’s responsiveness and promptness helped us immensely. They helped us adjust to the platform and understand it much better, which made us more open to the idea of digitization.

    Jasmine-Calpo

    Jasmine Calpo Assistant

    Aptitude & Special Tests Unit Test Development Section

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  • Now that we have used Mercer | Mettl, we will undoubtedly continue to use its platform for the rest of eternity because of our great experience.

    Raphael Beuthner CIO

    EBZ Business School, Germany

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  • As the value chain of the education systems continues to get disrupted by new technologies, Mercer | Mettl is at a sweet spot in testing. I believe it is going to play an important role in the future of the education space.

    P D Jose

    Chair Digital Learning, MOOCs Initiative & Strategy at IIMB

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  • With Mercer | Mettl, we have probably experienced the best customer service from any tech company. It has two exceptional things - its software and the more important product, its staff, which is truly an asset.

    Dr. Fuad Said

    MD, Internal Medicine, Jordan Hospital

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  • Mercer | Mettl helps us host and proctor all entrance tests for undergraduate, postgraduate and Ph.D. programs. Mercer | Mettl’s team is efficient, thorough, helpful and flexible. We deeply appreciate its support and collaborative spirit.

    Mercia Prince

    Deputy Director,Office of Admissions, Ashoka University

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  • Mercer | Mettl assured us of the quality and consumer service that other platforms were not offering. Security, integrity and technology were unmatched, easy to explain and understand.

    Ike Marieta

    Director, PIP, Universitas Padjadjaran, INDONESIA

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Super Proctor: Proctor Management System for Exam Controllers and Administrators

Dashboards to Get Complete Visibility of Online Proctoring Drives and Their Quality

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Smart Proctoring Dashboard

Use Dashboard To View And Monitor Proctor And Student Activity

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Proctor Monitoring

Monitor If The Proctors Are Properly Responding To Student Queries, Cheating Flags And Suspicious Activity

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Introducing Mercer | Mettl SpeechSense: The Latest Innovation In Proctoring Technology

The Best AI-based Audio Proctoring Technology Out There

Now, Don’t Worry About Whispering Friends or Helping Colleagues

Speech-sense-acurately

Speech Sense Accurately Identifies Count Of Unique Speakers In The Vicinity

Seamlessly-detects

It Seamlessly Detects Any Other Person Speaking To The Exam Candidate

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It Separates Candidate Audio From Background Noise; You Get No Unwanted Flags

Select Appropriate Level Based on Your Needs

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We Offer Impeccable Data Security Standards

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Mercer | Mettl is Fully GDPR Compliant

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We are ISO 27001 Certified and ISO9001 Certified

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Localized data hosting for European servers

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Secure data hosting on Amazon Web Services

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We follow an Annual Vulnerability and Penetration Testing

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FULLY GDPR COMPLIANT

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INNOVATION PARTNER

We Achieved the Feat of Conducting 200,000 Proctored Assessments in A Day

The assessments were fully secure, using our state-of-the-art online proctoring solution. Additionally, they were conducted the world over in various languages to undertake different types of examinations.

Frequently Asked Questions(FAQs)

1.

Can the proctoring technology be connected to my Learning Management System (LMS)?

Yes. Mercer | Mettl Proctoring as a Service (MPaaS) enables the proctoring technology to be connected to all major LMSs with a click of a button.

2.

What are the multiple languages available in the system?

Mercer | Mettl supports 26+ languages and can support more languages on demand. The supported languages are - French, Arabic, Russian, German, Bahasa, Serbian, Hindi, Bulgarian, Slovak, Hungarian, Croatian, Spanish, Italian, Czech, Thai, Japanese, English, Mandarin, Korean, European Portuguese, Turkish, Mandarin, European Spanish, Urdu, Polish, Portuguese and Vietnamese.

3.

What is the required internet bandwidth for proctoring to work?

Mercer | Mettl proctoring works even at a low internet bandwidth of 512kbps, allowing students from all over the world to take proctored exams.

4.

How many exams can be proctored simultaneously?

Mercer | Mettl has conducted more than 200,000 exams in a single day. Its robust platform enables it to be scaled further.

5.

Does it work on mobile phones as well?

Yes. Proctoring works on mobile devices as well.

6.

What is exam proctoring, and how does it work?

Exam proctoring services are a host of online solutions that safeguard the integrity of online remote exams by identifying and curtailing instances of cheating. Some essential remote proctoring services include AI-based auto-proctoring, live proctoring and record and review proctoring. Tools such as secure browsers also lend additional security to the exam.

7.

What to expect from online proctoring?

Online proctoring is a form of online invigilation automated by AI (Artificial Intelligence) to prevent, detect and gather evidence of any untoward activity during an online exam. A proficient online proctoring system considers a human proctor's observations using an algorithm and replicates the way humans process information to make the right decisions. The AI-based flags help human proctors confirm instances of cheating in the live and recorded format.

8.

What is virtual proctoring?

AI-based virtual proctoring is the proctoring technology that leverages Artificial Intelligence (AI) to predict, flag and register even the minutest of discrepancies and suspicion to prevent chances of cheating during online examinations. Certain AI flags include a distracted eye movement, candidate not visible, detection of an unauthorized device, the presence of another person etc.

9.

What is a proctored exam?

A proctored exam refers to a digital assessment using state-of-the-art monitoring software to invigilate the test-taker. It involves using a combination of audio and video to avoid any objectionable instances. A proctored exam allows students to take their exams remotely, including their homes, provided it is a complacent environment.

10.

How are proctored exams monitored?

  • 1) Live online proctoring

  • 2) Review and Recorded proctoring

  • 3) Advanced AI Powered Automated proctoring

11.

What is online proctoring?

Online proctoring refers to a digital form of invigilation using state-of-the-art monitoring software. A proctored exam allows the invigilators to invigilate remotely. They use audio, video and various anti-cheating features to maintain the exams integrity, ensuring its credibility and authenticity.

12.

What are the advantages of online proctoring?

The advantages of online proctoring are:

  • *Makes international education more accessible
  • *Allows time-related flexibility
  • *Favors all students irrespective of the location
  • *works for all types of exams
13.

What is the purpose of behavioral assessment?

  • Live Proctoring-

  • A human invigilator supervises the exam remotely via webcam. The proctors can communicate with the students through a chat window if they wish to clarify any undesired activity.
  • Auto Proctoring-

  • AI-based proctoring monitors the candidate’s live webcam feed, auto-flags various cases such as detecting a smartphone, another person in the background, or the candidate’s absence.
  • Recorded Proctoring -

  • There’s no proctor involved in monitoring the entire session in real-time. Instead, the audio-visual and screen-sharing feeds of the candidates are recorded throughout the test and reviewed later.
14.

How do proctored online exams work?

The following four steps are required in order to conduct webcam proctored test from a remote location:

  • 1)A capable device(Desktop PC/Laptop/Tablet/Mobile)
  • 2) stable internet connection, at least 256kbps speed
  • 3)An effective webcam and a microphone
  • 4)Modern browsers compatible with PC/Laptop
15.

What are proctoring services?

Mercer | Mettl’s proctoring services include state-of-the-art, cloud-based proctoring features that enable academicians to host their online exams with integrity. It includes Mettl Secure Browser (MSB), 3-Point Candidate Authentication, and a proprietary algorithm ‘the Credibility Index.’ While MSB minimizes browsing tolerance, candidate authentication eliminates any possibility of impersonation by validating the exam-taker.
Conversely, the Credibility Index provides the most relevant results to administrators.