IT- Helpdesk Test | Online IT- Helpdesk Assessment for Hiring, L&D and Recruitment -Mettl

Inside This Assessment

Key profiles the test is useful for:

IT helpdesk Executive
Customer Service Associate

Test Details:

Language:

English (contact if required in other languages)

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Choose easy, medium or hard questions from our skill libraries to assess candidates of different experience levels.

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Add, edit or bulk upload your own coding questions, MCQ, whiteboarding questions & more.

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The Mercer | Mettl Advantage

Simple Setup in 4 Steps

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Step 3: Test View

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Step 4: Insightful Report

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Our Customers Vouch for Our Quality and Service

Mercer | Mettl''s platform and the science behind it are highly intuitive and systematic for the test-takers. Customized assessments, how data is aggregated, and how you can download insightful reports directly from the system - stood out for us from

Saranya Mukherjee

Lead, Early Career Development Campus & Employer Branding

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The ease of navigating the platform, the simplicity of the assessment reports, the ability to adapt to the COVID-19 situation -all of these helped us reduce bad hires, ensure successful probations and onboard individuals with the right set of compete

Anson Mathews

Organization Development Manager, Averda

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With Mercer | Mettl, we have probably experienced the best customer service from any tech company. It has two exceptional things - its software and the more important product, its staff, which is truly an asset.

Dr. Fuad Said

MD, Internal Medicine, Jordan Hospital

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The quality of the recruitment increased, because previously we were not having any assessment. The quality of assessments and the quality of reports are very well catering to our requirements. The reports are very expansive, and it gives more light

Dinesh Jagnani

Deputy Manager, Talent Management

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We had short timelines in which we had to scale up our workforce. From customized solutions, ease of usability, building an in-depth understanding of the client''s problem to seamless integration with our applicant tracking system, Mercer | Mettl''s

Arpan Anand

CHRO, Aditya Infotech Limited (CP PLUS)

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Mercer | Mettl came across as one of the most robust platforms for AI-based proctoring. The team was accommodative, flexible and prompt. Mercer | Mettl''s team never gave ''no'' as an answer. The team was always upfront about the specifications and c