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Online Test For IT Helpdesk Executive : Identify The Right Hire For Your Organization

An IT -Support/Helpdesk Executive have thorough knowledge of various technology trends and processes as well as have updated knowledge about IT services. He/she should be highly motivated and energetic with the ability to self-direct daily activities.

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Inside This Assessment

Key profiles the test is useful for:

  • IT helpdesk Executive
  • Customer Service Associate


Test Details: 

Language:

English (contact if required in other languages)

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Saranya Mukherjee
Anson Mathews
Dr. Fuad Said
Dinesh Jagnani
Arpan Anand
Sanjeev Phatak
Raphael Beuthner

Mercer | Mettl''s platform and the science behind it are highly intuitive and systematic for the test-takers. Customized assessments, how data is aggregated, and how you can download insightful reports directly from the system - stood out for us from

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Saranya Mukherjee

Saranya Mukherjee

Lead, Early Career Development Campus & Employer Branding

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The ease of navigating the platform, the simplicity of the assessment reports, the ability to adapt to the COVID-19 situation -all of these helped us reduce bad hires, ensure successful probations and onboard individuals with the right set of compete

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Anson Mathews

Anson Mathews

Organization Development Manager, Averda

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With Mercer | Mettl, we have probably experienced the best customer service from any tech company. It has two exceptional things - its software and the more important product, its staff, which is truly an asset.

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Dr. Fuad Said

Dr. Fuad Said

MD, Internal Medicine, Jordan Hospital

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The quality of the recruitment increased, because previously we were not having any assessment. The quality of assessments and the quality of reports are very well catering to our requirements. The reports are very expansive, and it gives more light

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Dinesh Jagnani

Dinesh Jagnani

Deputy Manager, Talent Management

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We had short timelines in which we had to scale up our workforce. From customized solutions, ease of usability, building an in-depth understanding of the client''s problem to seamless integration with our applicant tracking system, Mercer | Mettl''s

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Arpan Anand

Arpan Anand

CHRO, Aditya Infotech Limited (CP PLUS)

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Mercer | Mettl came across as one of the most robust platforms for AI-based proctoring. The team was accommodative, flexible and prompt. Mercer | Mettl''s team never gave ''no'' as an answer. The team was always upfront about the specifications and c

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Sanjeev Phatak

Sanjeev Phatak

Director, Centre For Management Services, AIMA

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Now that we have used Mercer | Mettl, we will undoubtedly continue to use its platform for the rest of eternity because of our great experience.

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Raphael Beuthner

Raphael Beuthner

CIO, EBZ Business School, Germany

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