Receptionist skills test to assess candidates for front-desk roles
Receptionist skills test helps ensure that new hires in receptionist jobs can communicate effectively and have good analytical and computer skills. Receptionist test accurately measures the skills candidates need to succeed in front-office executive roles.
Availability
Ready to Use
Test Type
Aptitude
Experience Level
0-1 year
Difficulty Level
Medium
Test Duration
30 Minutes
Total Questions
25 Questions
Relevant Job Roles
Receptionists and Front Office Assistants, Office Clerks or Administrative Assistants, Library Assistants or Human Resource Assistants
Scores Reported
English
Inside This Assessment
Front office executives are the first point of contact for visitors in an organization. They answer inquiries and provide information to the general public, customers, visitors and employees. They also coordinate with internal and external stakeholders for scheduling meetings. They are the first line of administrative support to all external stakeholders. Companies across industries (such as IT, hospitality, real estate, retail, entertainment, health services, etc.) need skilled receptionists for their premises. Every organization requires front desk executives/receptionists, but finding potential employees who want to excel in their chosen areas is not easy. That is why Mercer| Mettl's receptionist skills test has been designed to test the proficiency of applicants for taking up this role.
Mercer| Mettl's front office assessment is a comprehensive functional and aptitude test to assess candidates' domain and cognitive competencies to find the right job fit. It measures the basic computer literacy, ability to work with Microsoft Word using formatting and proofreading, ability to handle basic excel using functions and filters, ability to effectively communicate and ability to analyze issues, i.e., general aptitude.
Candidates who perform well on this test can:
- Use computers effectively to perform their daily tasks
- Use Microsoft Word to create documents and reports
- Use Microsoft Excel to gather and organize data
- Communicate effectively in person, on phones and through emails
- Send, receive, organize and analyze information and records
- Troubleshoot, manage time and solve basic issues encountered at the workplace
Based on the respondent's performance, finding the best candidates while filtering out unsuitable ones becomes easy. Employers can rest assured that only candidates with the proper skills and abilities will be the perfect addition to their company by conducting a skills assessment online. These automated assessments come with the comprehensive analytical reports of each appeared participant. Designed by subject matter experts, this test contains 25 questions to be completed in 30 minutes.
Key profiles the test can be used for:
- Receptionists and Front Office Assistants
- Office Clerks or Administrative Assistants
- Library Assistants or Human Resource Assistants
SKILL LIBRARY
This Assessment is a part of following Skills Libraries
Receptionist Competency Framework
Get a detailed look inside the test
Competency Under Scanner
Competencies:
Communication Skills
Mercer| Mettl's receptionist assessment helps hire candidates who have a good command of the English language and can understand, comprehend, and convey written messages in a precise manner with clarity by formulating grammatically correct sentences.
Numeric Reasoning
This mental aptitude test evaluates the candidate's ability to work with the information presented in a number-based format to make essential business decisions and analyzing its impact.
Para Jumbles Reading Comprehension
This mental agility test evaluates the candidate's ability to understand the concepts embedded in written material and deduce crucial information to recognize relationships among words and concepts.
Customize This Test
Flexible customization options to suit your needs
Set difficulty level of test
Choose easy, medium or hard questions from our skill libraries to assess candidates of different experience levels.
Combine multiple skills into one test
Add multiple skills in a single test to create an effective assessment. Assess multiple skills together.
Add your own questions to the test
Add, edit or bulk upload your own coding questions, MCQ, whiteboarding questions & more.
Request a tailor-made test
Get a tailored assessment created with the help of our subject matter experts to ensure effective screening.
The Mercer | Mettl Advantage
Our Customers Vouch for Our Quality and Service
Related Tests
Related Products
Frequently Asked Questions (FAQs)
1. Can I get benchmark scores for the candidates who take this assessment for hiring decisions?
Yes, we can do so selectively. Please write to us for such a request, and we would be glad to assist.
2. Can I get customized reports for the candidates who take this assessment, for example, to highlight the most important competency?
Yes, we can do so selectively. Please write to us with such a request, and we would be glad to work out a solution for you.
3. How are candidates� scores evaluated?
The candidates are evaluated on critical competencies and skills required for a job role. Scores on these competencies/ skills are looked in combination to determine if the candidates are recommended for the role.