Hire ITSM Foundation Certified Employees to Improve Efficiency

   IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to plan, design, deliver, operate and control information technology (IT) services offered to customers.

This Test Will Help You Measure:

• Incident management and usage of ITSM
• Good problem solving and analytical skills
• Excellent Customer Service Skills
• Vendor Management & Analytical Skills
• ITSM Tool Knowledge

Why Use Mettl's Skill Test?

Mettl's Skill Test for ITSM Foundation Certification is specially designed to cater to the level of skill that an ITSM experts would be expected to possess. We are able to benchmark these tests for specific job roles with the vast array of its clients hiring for this job role.

Key profiles the test is useful for:

• Service Management
• IT Customer Support
• Help Desk Engineer
• ITSM Analyst

Answer to common queries:

Can I get benchmark scores for the candidates who take this assessment for hiring decisions?

Yes, we can do so selectively. Please write to us for such a request and we would be glad to assist.

Can I get customized reports for the candidates who take this assessment, for example, to highlight the most important competency?

Yes, we can do so selectively. Please write to us for such a request and we would be glad to work out a solution for you.

How it works:

step 1

Add this test to your tests

step 2

Share test link from your tests

step 3

Candidate take the tests

step 4

You get their tests report