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Streamline hiring decisions with Problem-solving Assessment

The Problem-solving Assessment by Mercer | Mettl is a pre-employment screening test that organizations can use to determine whether a candidate has the problem-solving skills required for a particular job. The test assesses whether a candidate can contemplate positive and negative solutions to a problem. It also measures their ability to use logic, creativity, and analytical skills to evaluate and respond to complex situations.

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Inside this Problem-solving Skills Assessment

Problem-solving is essential for individuals, managers, and teams to progress toward achieving goals. It involves identifying ways and means to solve various problems in their job or task. Problem-solving skills can influence one’s career significantly, so it becomes crucial for recruiters to analyze the problem-solving abilities of candidates they are considering for specific job roles.  

The Problem-solving Skills Assessment Test by Mercer | Mettl evaluates a candidate's ability to identify and outline problems, deconstruct them, develop the most appropriate solution, and assess the solution's effectiveness. The Problem-solving Assessment Test allows organizations to find candidates with the right abilities. The test assesses problem-solving skills through questions that evaluate an individual’s numerical knowledge, critical thinking, analytical abilities, etc. The problem-solving assessment lets candidates define the nature of a problem and proactively seek the optimal solution while considering all possible outcomes before they settle on the best solution.  

Recruiters can get actionable insights from the results of this Problem-solving Assessment to help identify the best candidates from a talent pool, which supports objective hiring decision-making backed by data.


Problem-solving skills are required in all facets of life, and employees with these skills are indispensable for organizations. Employers regard people with problem-solving skills highly and want them placed in essential job roles in an organization. This is where the Problem-solving Assessment Test comes into play, helping recruiters identify the right talent with the required skills.  

For an organization, problem-solving skills hinge on employees' skills to devise processes that eliminate or circumvent obstacles that may keep a company from accomplishing its goals. Such blocks can divide expected results and actual outcomes if not appropriately addressed. That is why problem-solving is a crucial skill for the workplace that dictates how any challenge can be undertaken and overcome and why problem-solving skills become critical when finding talent.  

The Problem-solving Assessment by Mercer | Mettl helps organizations gain insights into the problem-solving competencies of candidates. Evaluating an applicant’s skills can help recruiters understand their level of proficiency, so only candidates with skills suited to the role will be subsequently shortlisted for hiring rounds. 

Problem-solving Skills Test competency framework

Get a detailed look inside the test

Problem-solving Assessment competencies under scanner



Analytical ability and problem-solving

This section tests candidates’ ability to analyze and perceive information from different perspectives by categorizing it into manageable components and structuring it logically.

Critical thinking

This section tests candidates’ ability to recognize and analyze problems by finding and assessing relevant information to reach an appropriate conclusion.

Numerical ability

This section tests candidates’ ability to perceive and comprehend numbers and related symbols to perform basic arithmetic operations.

Customize this Problem-solving Test

Flexible customization options to suit your needs

Set difficulty level of test

Choose easy, medium or hard questions from our skill libraries to assess candidates of different experience levels.

Combine multiple skills into one test

Add multiple skills in a single test to create an effective assessment. Assess multiple skills together.

Add your own questions to the test

Add, edit or bulk upload your own coding questions, MCQ, whiteboarding questions & more.

Request a tailor-made test

Get a tailored assessment created with the help of our subject matter experts to ensure effective screening.

The Mercer | Mettl Problem-solving Aptitude Test advantage

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Problem-solving Assessment can be setup in four steps

Step 1: Add test

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Step 2: Share link

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Step 3: Test View

Candidate take the test

Step 4: Insightful Report

You get their tests report

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Frequently Asked Questions (FAQs)

Problem-solving tests help organizations identify appropriate skills in candidates that can assist in selecting individuals with required problem-solving abilities. These tests help determine a candidate's problem-solving skills, trainability, and learning agility.

The expertly formulated Problem-solving Assessment Test by Mercer | Mettl makes it easy for organizations to understand whether a candidate can analyze given information from different perspectives and use it to solve complex problems.  

  • Identify the nature of the issue.   
  • Research the intricacies and understand the nuances behind the problem.   
  • Visualize the situation to analyze data, break it into doable components, and arrive at a logical solution.  
  • Use active listening skills to include opinions and inputs from others. 
  • Identify the most viable solution and consider the potential risks involved. 

Interviewers can use interview questions to analyze problem-solving skills to understand a candidate's approach to complex and unusual scenarios. These interview questions aim to assess the candidate's problem-solving approach, ability to resolve taxing situations, and decision-making process. They also explore the candidate's ability to handle challenging problems and their crisis-management skills. Additionally, the questions inquire about instances where the candidate has independently solved issues and the outcome of their approach.  

To effectively solve a problem, it is essential first to define and analyze it. Mind map diagrams can provide a deeper understanding of the problem. Brainstorming with teams can generate various possible solutions, so jotting all ideas is crucial. Being open to views, opinions, and feedback from experts in the field is essential. Mental exercises like riddles and brain teasers can help sharpen problem-solving skills. By following these steps, individuals can enhance their problem-solving abilities and approach challenges with a strategic mindset.

When faced with a problem, it is essential to identify its root cause. Utilizing a creative problem-solving approach, potential solutions can be generated based on data. Collaboration plays a significant role in the problem-solving process. Once a solution is chosen, it should be implemented and tested for effectiveness. It is essential to keep track of success indicators to evaluate the outcome. If the problem is resolved, it is necessary to substantiate the success using data and communicate it to supervisors, colleagues, and subordinates. By following these steps, individuals can effectively address problems and showcase the success of their efforts. 

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