Online Test For Retail Sales Associate : Identify The Right Hire For Your Organization

Candidates applying for retail sales are required to have a blend of personality traits, for example, excellent customer focus skills along with right aptitude skills to deal with high level of complexity required in the role.

The Mettl’s Test for Hiring Retail Sales Associates is suitable for candidates with 1-2 years of experience in sales. The assessment is timed and is designed to test whether the candidate is capable of following the right approach in a given time.

It has been designed to assess the competencies as below:

  • Personality - Measures behavioral competencies such as Persistence, Target Orientation, Empathy, Communication Skills, Self Confidence, Service Orientation, Multitasking, Resource Management and Accountability.
  • Reasoning Skills - Measures the candidate's reasoning skills to make logic out of patterns and think out of the box to solve problems with novel solutions.
  • Verbal Aptitude - Measures the ability of the candidate to read and comprehend given information as well as is capable of using the English language effectively in work scenarios.

The test is suitable for fresher candidates and candidates with up to 2 years of work experience.

Top Customers

The key profiles the test can be used for are (across job roles):

  • Retail Sales Representative
  • Retail Sales Executive
  • Store Associate


Syllabus of the Test:

The assessment is a combination of personality inventory and situation based questions which an individual may face in one's career. This test also consists of topics from verbal aptitude and communication skills such as basics of grammar, vocabulary and reading comprehension. This also covers topics to assess your reasoning ability through patterns and logical conclusions.


Test Details:

Number of sections


Number of questions


Test duration

60 Mins

Test Language  English

NOTE: If required, the test can be provided in other languages as well. Please connect with us at for any such requirement


Section Details:

Mettl Personality Inventory

Assesses the candidate's behavioral competencies required for a Sales role and is based on Big Five Model of Personality.

Situational Judgement Test              

Assesses the functional understanding of a sales job through real-life situational judgment questions.

Abstract Reasoning

Assesses the reasoning ability of the candidate to identify patterns and make logical conclusions out of it.

Verbal Aptitude and Communication Skills

Assesses the candidate’s ability to communicate effectively in verbal and written English.


Answer to common queries:

Can I get benchmark scores for the candidates who take this assessment for hiring decisions?

Yes, we can do so selectively. Please write to us for such a request and we would be glad to assist.

Can I get customized reports for the candidates who take this assessment, for example, to highlight the most important competency?

Yes, we can do so selectively. Please write to us for such a request and we would be glad to work out a solution for you.

How it works:

step 1

Add this test to your tests

step 2

Share test link from your tests

step 3

Candidate take the tests

step 4

You get their tests report

Note You will be charged only at step 3. i.e. only when candidate start the test.

Relevant for Industries

  • Retail

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