Mercer | Mettl's remote proctoring technology suite is employed to invigilate an online exam remotely from any location to detect and eliminate cheating instances. It is administered using AI-based proctoring technology along with experienced human proctors.
The AI-based proctoring technology raises flags highlighting various instances of suspicious activities:
Auto proctoring is an AI-based automated proctoring technology that uses students' webcams, and microphone feeds for auto invigilation.
It checks students' video feeds to raises flags in case of any suspicious activity visible in the video
It checks students' audio feeds and raises flags in case of additional human voices in the vicinity
It assesses checks students' pictures taken at regular intervals
Live proctoring is proctoring through expert human proctors in high-stakes exams. Mercer | Mettl is proud to have the largest team of trained proctors. We provide the following services:
One trained proctor invigilates multiple students simultaneously. The proctor to student ratio can be 1:16, 1:32, etc.
One trained proctor invigilates one student at a time.
The proctors can be from Mercer | Mettl's team or the educational institute. Proctors and students also have the functionality to undertake two-way communication.
Record and review proctoring is best suited for low-stakes exams. Proctors review the recorded video feed of students, ascertaining the flags generated by the AI bot.
The flags are combined into a report called the 'Credibility Index,' with details such as timestamps, duration, etc. Reviewers can see the video to note the instances where AI has specifically flagged suspected behavior.
Mercer | Mettl was a perfect fit for our fellowship examination as the platform was streamlined with our needs seamlessly. It met the requirement of providing a secure space to the test-takers, giving us the option to use browsing tolerance. It provided the advantage of adding live human proctors, which wasn't available on any other platform.
National Fellowship Director, Howard University
We had an extremely pleasant experience working with Mercer | Mettl. Thanks to Mercer | Mettl we were able to ensure contuinity in examination. I dont think we could have offered our exams any other way.
Manager, Vidyamandir Classes
We are considering shifting our mid-term and entrance exams completely to the online mode. Mercer | Mettls customer service is top-notch, very responsive, and helpful in answering queries. We are delighted with the service provided.
Assoc. Director, The Assessment Center, Miami Dade College
Whether onboarding, sales, or customer service representation, we were guided thoroughly and nowhere did we feel lost. It made the whole experience extremely positive.
M.A., M.Ed. Senior Manager, Federal Programs
Mercer | Mettl came across as one of the most robust platforms for AI-based proctoring. The AIMA teams that worked with Mercer | Mettl appreciated it for being accommodative, flexible, and prompt. The Mercer | Mettl team never gave ‘no’ as an answer. They were always upfront about the specifications and customizations we requested from them. The professionalism and transparency of the team are highly commendable and appreciated by all of us.
Director, Centre For Management Services, AIMA
Mercer | Mettl has been an excellent experience for our entire organization. It enabled a smoother adjustment to the digital world, and we plan to employ more of its services. We are certain we will continue using Mercer | Mettl’s online proctoring services in the foreseeable future. Mercer | Mettl’s technical team’s responsiveness and promptness helped us immensely. They helped us adjust to the platform and understand it much better, which made us more open to the idea of digitization.
Aptitude & Special Tests Unit Test Development Section
Now that we have used Mercer | Mettl, we will undoubtedly continue to use its platform for the rest of eternity because of our great experience.
EBZ Business School, Germany
As the value chain of the education systems continues to get disrupted by new technologies, Mercer | Mettl is at a sweet spot in testing. I believe it is going to play an important role in the future of the education space.
Chair Digital Learning, MOOCs Initiative & Strategy at IIMB
With Mercer | Mettl, we have probably experienced the best customer service from any tech company. It has two exceptional things - its software and the more important product, its staff, which is truly an asset.
MD, Internal Medicine, Jordan Hospital
Mercer | Mettl helps us host and proctor all entrance tests for undergraduate, postgraduate and Ph.D. programs. Mercer | Mettl’s team is efficient, thorough, helpful and flexible. We deeply appreciate its support and collaborative spirit.
Deputy Director,Office of Admissions, Ashoka University
Mercer | Mettl assured us of the quality and consumer service that other platforms were not offering. Security, integrity and technology were unmatched, easy to explain and understand.
Director, PIP, Universitas Padjadjaran, INDONESIA
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Yes. Mercer | Mettl Proctoring as a Service (MPaaS) enables the proctoring technology to be connected to all major LMSs with a click of a button.
Mercer | Mettl supports 26+ languages and can support more languages on demand. The supported languages are - French, Arabic, Russian, German, Bahasa, Serbian, Hindi, Bulgarian, Slovak, Hungarian, Croatian, Spanish, Italian, Czech, Thai, Japanese, English, Mandarin, Korean, European Portuguese, Turkish, Mandarin, European Spanish, Urdu, Polish, Portuguese and Vietnamese.
Mercer | Mettl proctoring works even at a low internet bandwidth of 512kbps, allowing students from all over the world to take proctored exams.
Mercer | Mettl has conducted more than 200,000 exams in a single day. Its robust platform enables it to be scaled further.
Yes. Proctoring works on mobile devices as well.
Exam proctoring services are a host of online solutions that safeguard the integrity of online remote exams by identifying and curtailing instances of cheating. Some essential remote proctoring services include AI-based auto-proctoring, live proctoring and record and review proctoring. Tools such as secure browsers also lend additional security to the exam.
Online proctoring is a form of online invigilation automated by AI (Artificial Intelligence) to prevent, detect and gather evidence of any untoward activity during an online exam. A proficient online proctoring system considers a human proctor's observations using an algorithm and replicates the way humans process information to make the right decisions. The AI-based flags help human proctors confirm instances of cheating in the live and recorded format.
AI-based virtual proctoring is the proctoring technology that leverages Artificial Intelligence (AI) to predict, flag and register even the minutest of discrepancies and suspicion to prevent chances of cheating during online examinations. Certain AI flags include a distracted eye movement, candidate not visible, detection of an unauthorized device, the presence of another person etc.
A proctored exam refers to a digital assessment using state-of-the-art monitoring software to invigilate the test-taker. It involves using a combination of audio and video to avoid any objectionable instances. A proctored exam allows students to take their exams remotely, including their homes, provided it is a complacent environment.
Online proctoring refers to a digital form of invigilation using state-of-the-art monitoring software. A proctored exam allows the invigilators to invigilate remotely. They use audio, video and various anti-cheating features to maintain the exams integrity, ensuring its credibility and authenticity.
The advantages of online proctoring are:
The following four steps are required in order to conduct webcam proctored test from a remote location:
Mercer | Mettl’s proctoring services include state-of-the-art, cloud-based proctoring features that enable academicians to host their online exams with integrity. It includes Mettl Secure Browser (MSB), 3-Point Candidate Authentication, and a proprietary algorithm ‘the Credibility Index.’ While MSB minimizes browsing tolerance, candidate authentication eliminates any possibility of impersonation by validating the exam-taker.
Conversely, the Credibility Index provides the most relevant results to administrators.