Measure effective communication skills with our English communication tests
Evaluate language proficiency across key areas with our communication assessments
Speaking assessment
Accurately measure fluency, pronunciation, grammar and speech clarity with AI-powered scoring.
Reading assessment
Measure the ability to extract, interpret, and synthesize tracts of written information.
Writing assessment
Evaluate proficiency to write fluently and clearly and express ideas and thoughts effectively.
Listening assessment
Assess comprehension skills with audio questions supported by objective, auto-graded responses.
Hire and develop talent with the right communication skills for every role
BPO and customer support
Screen for fluent, neutral speakers ready for global voice processes.
Sales
Assess communication readiness for roles in sales and order support.
Banking and financial services
Hire customer-facing professionals who communicate with clarity and professionalism.
Healthcare and telemedicine
Ensure effective spoken communication for remote consultations and patient interactions.
Hospitality and travel
Identify staff with strong spoken English for guest engagement and global clientele.
English communication tests for comprehensive language proficiency evaluation
Build a workforce proficient in workplace communication with our solutions
Spoken English Assessment
- An intelligent voice assessment tool to evaluate spoken English proficiency.
- Assesses candidates for four competencies - Pronunciation, fluency, grammar and listening comprehension.
- Powered by Carnegie's patented speech recognition and evaluation technology.
- Follows the CEFR guidelines and identifies critical, non-trainable errors.
Reading Comprehension Assessment
- Created by subject matter experts for accurate evaluation of reading comprehension skills.
- Questions designed to match global GMAT and SAT standards.
- Features comprehension passages of varying lengths and complexities.
Writing Skills Simulator
- An auto-evaluation tool that checks for coherence, grammar, spelling and vocabulary.
- Evaluates the readability of written text forms.
- Assesses the candidate's ability to express their thoughts and ideas.
Listening Comprehension Assessment
- Evaluates listening skills, comprehension, and response accuracy.
- Assesses the ability to understand native and non-native English accents correctly.
- Auto-graded assessment to ensure objective scoring and faster decision-making.
Enable smarter hiring and targeted upskilling with our online communication tests
Assess large applicant pools efficiently
Identify candidates with strong communication fundamentals
Ensure workplace communication readiness
Hire professionals ready for client-facing or collaborative roles
Benchmark communication skills against role-specific needs
Bring consistency to your hiring process
Measure current communication proficiency
Identify training needs and track improvements
Enable better role alignment and career progression
Maintain the authenticity of online communication tests with AI-powered proctoring
Leverage our proctoring solutions for a secure evaluation
01
AI + human proctoring
Combine the efficiency of AI with expert human proctoring for high-stakes assessments.
02
Real-time candidate monitoring
Track behavior, background activity, and movement to detect suspicious actions.
03
Browser lockdown
Prevent unauthorized access to external content during the test.
04
Audio and video flags
Get automated alerts for background noise, multiple people, or absence from the screen.
05
Scalable and seamless
Conduct thousands of assessments simultaneously across geographies without compromising security.
Building relationships
SpeechX and the cheat-proof proctoring platform made our interview process efficacious. Mercer | Mettl helped save 15 minutes per interview per assessment, which saved us about 15,000 hours of effort per year. Mercer | Mettl also helped determine the accurate cut-off score for shortlisting candidates.
- Yogesh Bhat
Co-Founder and SVP, Holistic Development, Masai School
Customer success stories
Here’s how we helped our customers transform their strategies and build winning teams
About
Masai is an outcome-driven career school that started in June 2019 to tap into the youth of India with the immense potential to be trained in the skills needed to be employable in the information technology (IT) job market.
Business challenges
- How to assess the English proficiency of potential applicants?
- How to conduct credible exams and an ideal screening/interview process?
Solution
- Enabled a customized SpeechX assessment to assess speaking ability in particular.
- A remote proctoring platform with a secure browser where all tabs apart from the exam tab were disabled to minimize cheating.
- Access to a test library comprising one lakh+ questions with advanced role-based simulators.
Impact
- 101 to approximately 1 lakh (1000X) interviews conducted.
- 15001 hours, equivalent to 8 years of effort and time, were saved after implementing SpeechX.
- Accurate cut-off score shortened the screening time and helped shortlist the right candidates for the interview process.
Frequently asked questions (FAQs)
A communication test is a structured evaluation designed to measure a candidate’s ability to understand, articulate, and express information effectively across different contexts. These assessments can be administered during the recruitment process or as part of internal development programs. They typically test proficiency in various forms of communication, including verbal (spoken), written, and sometimes non-verbal cues. Communication assessments are tailored to reflect real-world workplace scenarios, helping organizations ensure that candidates possess the communication competencies required for their specific roles. Whether for client-facing roles, internal collaboration, or leadership positions, these tests provide a standardized way to evaluate this crucial soft skill.
Communication assessments measure how well a person can understand and express ideas in different workplace situations. There are different types of tests depending on what an organization wants to assess. Some focus on spoken communication, testing fluency, pronunciation, grammar, and clarity of speech. Others assess written communication by checking grammar, sentence structure, tone, and how clearly someone can put ideas into words. Reading comprehension tests measure how well someone can understand, interpret, and respond to written information. Together, these assessments help evaluate overall communication readiness.
Communication is a foundational skill that influences every aspect of job performance - whether it's collaborating with team members, presenting ideas, handling clients, or writing reports. Poor communication can lead to misunderstandings, reduced productivity, and even customer dissatisfaction. This makes communication assessment a vital requirement in recruitment evaluation processes. It allows hiring managers to make more informed decisions by identifying candidates who not only have the technical skills but also the interpersonal abilities to thrive in a professional setting. Moreover, these assessments can help reduce hiring biases by providing objective data on communication skills, ultimately improving the quality of hires and supporting long-term employee success.
A verbal communication test is a type of assessment that specifically focuses on evaluating a candidate’s language and verbal reasoning abilities. These tests are commonly used in both recruitment and learning and development to assess how well individuals understand written and spoken language, interpret instructions, process complex information, and make logical deductions based on textual data. Key components typically include reading comprehension, grammar and punctuation, vocabulary usage, sentence formation, and verbal analogies. Verbal assessment tests are especially relevant for roles that require regular client interaction, documentation, or critical thinking based on written information, such as customer support, sales, marketing, and administrative roles.
